Ratings based on 126 Verified Reviews

3.7 out of 5
81% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Lovely surprise

Posted Sep 19, 2017
Beautiful hotel, rooms were nice with all we needed and were serviced everyday of our stay apart from Sunday. As someone of a ethnic minority I would say you may get a few stares but it was nothing hostile and I never felt unsafe, honestly a lovely surprise as I had never stayed in a 3 star but it honestly could be a 4 star.
4 out of 5
Recommended
for Everyone
by A verified traveler from Horsham, West Sussex.

Nice hotel close to the beach and port area

Posted Aug 9, 2017
Great family holiday hotel... wonderful pool area. Very central location. Helpful staff. I would recommend room only and then eat out in the many restaurants in the area as the food at the hotel is a bit bland...particularly breakfast
Comment from Hotel Management
Aug 14, 2017 by Alcudia Garden Team, Hotel Management
Dear Mr Graham, Thank you very much for your comments. We are very glad to hear that you've enjoyed your stay. We hope to see you again. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Wales

Great hotel close to beach and shops

Posted Aug 8, 2017
The hotel was beautiful, amazing food and friendly staff. Only downside was the poor air conditioning in apartment. It did little to cool the rooms and didn't work when room was unoccupied - returned to boiling hot room at night was very unpleasant and made sleep difficult.
Comment from Hotel Management
Aug 14, 2017 by Alcudia Garden Team, Hotel Management
Dear Mrs Claree, Thank you for your confidence and to visit us. We take note of your comments. Next time you can get a plastic card at the reception to put in the card holder when you are out, then your room will be colder when you come back again. This system is just to save energy, because we are a hotel with the Travelife certificate and we take care about the environment. Best regards, Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Cambridge

Hotel close to beach and harbour

Posted Apr 8, 2017
The first glimpse of the hotel was very promising. Tidy and smart from the outside. We were in an apartment block which was well maintained and clean. The grounds were very well kept as was the pool. The apartment was stylish and clean, the only downside was ours overlooked a side road, which at the time was having road works done! Not the fault of the hotel though.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Posted Mar 31, 2017
Just got back from a 5 day holiday at this hotel. It was very clean, rooms are comfortable & spacious (we had a 1 bed apartment) the food was excellent -good variety& of good quality. Hotel staff were all very helpful & friendly. We would definitely go back.
4 out of 5
by A verified traveler

Posted Mar 6, 2017 on Hotels
Comment from Hotel Management
Mar 9, 2017 by Gerente, Hotel Management
Apreciado cliente, Muchas gracias por dedicar parte de su tiempo a valorarnos y agradecemos su confianza. Saludos, cordiales Alcudia Garden Team
4 out of 5
by graham james

Convenient

Posted Feb 24, 2017 on Hotels
Spacious appartment. For one night only good for catching the ferry early in the morning.
Comment from Hotel Management
Mar 9, 2017 by Gerente, Hotel Management
Dear Mr Graham, Than you for you comments and we hope you had a very good journey by ferry :) Best regards, Alcudia Garden Team
3 out of 5
by Paul from Portsmouth

Basic but fine.

Posted Mar 1, 2016 on Hotels
Hotel was quite old inside but adequate, buffet breakfast and dinner perfect for cycling, but no porridge! Was very busy at times. Wifi in rooms was poor with signal often cutting out, and no shower gel/shampoo provided daily. No kettle in room or tea/coffee facilities
4 out of 5
by bronagh

Posted Oct 6, 2015 on Hotels
loved this hotel, we went half board asd it was fantastic. loads of choice for breakfast and all you can eat, same for dinner. room was great and clean and up to date. only 2 complaints - bed was very uncomfortable, I woke every morning after a horrible night's sleep with a broken back and there was no kettle. everything else was spot on.
2 out of 5
by A verified traveler

Noisy, tired and old

Posted Aug 19, 2015
Pros: very little
Cons: Refurbish the whole thing
Location: Port D'alcudia is horrible, cheap and nasty. Don't do anything in Port D'Alcudia, get on the bus and go to Alcudia - much nicer
If you are into loud music banging away until midnight everynight then here is the place to stay. Rooms are very tired and old and need a major update especially the bathrooms which really are quite bad.