Ratings based on 109 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Northern ireland
HolidayPosted Sep 29, 2017
Hotel is well placed in a central location close to the beach. The one bedroom apartment we had was spacious. We love Alcudia with its long beach and port. We have stayed in this hotel at least 6 times.
for Everyoneby A verified traveler from UK
room not cleanedPosted Sep 18, 2017
Pros: pool area was good. Evening entertainment was also good quality.
Cons: clean the rooms.
The room floors were covered in dust, and the bathroom was not cleaned during our stay except to put bleach down the toilet and wipe the sink on some days. No other surfaces or toilet basin or lid were wiped, and the bath was not even rinsed. towels were randomly changed, and on two days no-one even came into the room to attempt to clean or make the beds. Sheets were not changed at all during our one week stay. Only one bedside table for the two beds - floor was too dirty to leave anything on. Found paperwork left from previous occupants (containing full address and passport details).
for Everyoneby A verified traveler from london
Posted Jul 29, 2017
Hotel was very nice in centre of Alcudia. Pool was closing at 8pm which was too early for us. And there was not washing liquid in the kitchen to clean our dishes. Overall we are happy with our stay
for Everyoneby A verified traveler from Wales
Friendly staff, close to beach, clean, comfy room.Posted May 19, 2017
Pros: Location perfect for a low cost break. Staff friendly and helpful. Balcony big and sunny aspect. Centre of Alcudia but not too rowdy or noisy.
Location: Loads of bars restaurants, entertainment, live music, shopping. Maybe not much variety in the shops but more further away.
The staff were lovely and very helpful. Hotel close to beach and all amenities. Drinks in the hotel overpriced but cheap alternatives available in a variety of bars and restaurants.
Comment from Hotel Management
May 30, 2017 by Guest Experience Manager, Hotel Management
For all of the staff, has been a pleasure to have you here. We are delighted to receive such a positive feedback and to know that either services were completely of your liking, as our main wish is to go beyond and above our guest’s expectations. Your positive comments will help us with our continuing effort to improve the service quality. As you know it is only through listening carefully to the comments and suggestions of our customers, that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. We are really pleased that you have had an impressive stay with us and we look forward to welcoming you and your family back soon!
for Everyoneby A verified traveler
basic but great staffPosted Sep 6, 2016
cleam room and very good customer service. went with two families of 4s. the kiids enjoyed the entertainment and the pool. will go again
for Everyoneby A verified traveler
Lovely hotel, in the centre of everythingPosted Aug 16, 2016
The hotel was lovely, the staff were very accommodating and helpful. The location was close to the beach, bars and restaurants and the pool area is very relaxing.
by Patricia from Coventry
Sol Alcudia CenterPosted Jun 24, 2016 on Hotels
Good location. Not far from the beach and bars / shops. Apartment cleaned every day except Thursday and Monday. Staff very helpful. Main problem was lack of information in the room. Discussed this with staff who said that they were changing info so it will be available soon.
for Everyoneby A verified traveler from Leicester
A good value hotel close to the beachPosted May 19, 2016
Pros: Friendly staff, clean and tidy, nice pool
Cons: Decor in the rooms could be a bit brighter, the wi fi didn't work very well
Location: On a street corner 2 blocks back from the beach. Beach 200 yards away, shops and restaurants across the road. Center was a 5 minute taxi ride away.
I used the hotel as a base for the Ironman 70.3 race 2016. I had a single studio room for one week and went self catering so can't comment on the food. The hotel itself is very pleasant, nothing grand, but clean and tidy with friendly staff. The single room was quite small but perfectly adequate and still good value for one week.The pool area was very nice as well and there is a shop attached to the hotel for basic groceries. There is also an Aldi about 10 minutes walk away. The beach is about 200 yards away, so easy enough to get to. You have to cross a road to get there but there are plenty of crossings. From my perspective it was at the wrong end of the beach for the IM stands etc.. so I had about a 15 -20 minute walk each way to get there and back. The staff were very friendly and helpful and they are very used to guests with bikes, as most hotels in Alcudia seem to be. I'd suggest asking for a room on the pool side as the street side was quite noisy later at night as people headed back to their hotels. All in all not especially luxurious, but perfectly adequate and a lot cheaper than many others.
PleasantPosted Oct 8, 2015 on Hotels
Pleasant hotel/apartments. Good for families and within easy reach of the beaches, shops and restaurants.
by stuart from Surrey
Great stay for IronmanPosted Oct 4, 2015 on Hotels
I stayed here for Ironman Mallorca, it is about a 20 minute walk to the start, or you can get a taxi, many walk. Rooms are ample size with plenty of room to unpack and assemble a bike. The location was great for eating out and for supermarkets if you want to cook your own. The staff were always bright, cheery and helpful! Breakfasts were ... Awesome! And the beach is only 2 minutes away. If I go back, I'll stay here again for sure. None of the photo's really do it justice, I had a great stay, the only negative would be it is quite big, but then it's a nice place near the beach, so it has probably grown with it's success. If you are cycling then there is hire from reception, and a great bike shop nearby on the main road.