Ratings based on 522 Verified Reviews

4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
Everything about this hotel stay met my expectations.
1 out of 5
by A verified traveler from Kamloops, BC

Watch out for extra charges

Posted Aug 7, 2017
We booked this hotel through Expedia. 2 adults and 2 "children" aged 13,15. We stayed for 2 nights. When we arrived at the hotel we were informed that children 13 yrs old and older are considered adults and that they would be charging us $10/night per child as the hotel considered them adults. They indcate that it is Expedia's fault as they have no way for the hotel to capture this in their pricing on Expedia. When we got home and read the email confirmation we realised this was total bogus! The email confirmation from expedia indcates it was for Guests 2 adults , 2 children Room Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Flexible Rate The email confirmation also mentioned "This property considers guests aged 17 and under, at time of travel, to be children." The good deal was not so good after all. The hotel has come up with a way to scam more money out of its customers. This was our second time staying at this hotel. We will not be back.
Comment from Hotel Management
Aug 10, 2017 by Erin K. Guest Services Manager, Hotel Management
Hello Colin, We're sorry for any confusion you may have faced upon check in. Many hotels have different policies on when to charge for children as adults. Our policy is that children 12 and under are free, which is stated on our page on Expedia. Because Expedia is a booking agent for so many hotels around the world, they need to generalize what they put in their confirmation emails and on their home page. We are not arguing that ages 13 to 17 are not children, but they have passed the age that they would be able to stay for free. At the time of booking your reservation, you were prompted to enter in the ages of your children, thus authorizing us to charge for the over-age children.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 2, 2017
I love the breakfast in his hotel always fresh and tasty the price very good it's my second year renting in this hotel
Comment from Hotel Management
Jul 5, 2017 by Erin K., Hotel Management
Hello, We are so glad you continue to enjoy your stay with us! Our breakfast really is top notch. We look forward to having you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from phoenix

Nice Hotel

Posted Jul 2, 2017
It's a nice, clean hotel. Don't force me to write more, I provided my comments.
Comment from Hotel Management
Jul 5, 2017 by Erin K., Hotel Management
Hello Kirk, We are glad you enjoyed your stay, and we hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from WA

Quiet & Comfy

Posted Jun 26, 2017
Spent one night, room was quiet and bed and pillows very comfortable. Had a leisurely breakfast before heading on our way. Also, coffee in both guest room and breakfast room was quite good.
Comment from Hotel Management
Jun 29, 2017 by Erin K., Hotel Management
Hello Pat, Thank you so much for your excellent review! We are so pleased you enjoyed your stay, and we hope to see you again soon!
5 out of 5
Recommended
for Families
by A verified traveler

Nice hotel close to border crossing

Posted Jun 20, 2017
The hotel was nice and the breakfast was good. I'm only writing this review as I was surprised when the hotel informed me that there was a $10 charge for children over the age of 12. Expedia had me list my 16 year old as a child under 18. So after researching price and location and choosing this hotel based on that, I was disappointed that the price was different.
Comment from Hotel Management
Jun 29, 2017 by Erin K., Hotel Management
Hello, Thank you so much for your excellent review! We are so pleased you enjoyed your stay, and we hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and amazing staff.

Posted Jun 4, 2017
I like my stay during my Vancouver trip. This hotel located near to the Hwy 1. If I visit Vancouver in future I will prefer to stay there again.
Comment from Hotel Management
Jun 5, 2017 by Erin K., Hotel Management
Hello, We are so glad you enjoyed your stay! We are so happy to hear we will be seeing you again soon.
2 out of 5
by A verified traveler from BC

Posted May 22, 2017
Charged $ 30 extra for the night, because of the ages of the kids, which has to be asked over the phone when the reservation was done and not charge for the hotel representative mistakes.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice friendly staff, good location

Posted May 17, 2017
Cons: The WIFI service was very sporadic and unreliable ... quite frustrating!
overall a good experience. Staff were friendly. Close to restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Abbotsford Airport

Posted May 9, 2017
Breakfast should / could start before 7:00 am... the staff was busy the morning we were there BUT did their best to keep up. Good Work!!
Comment from Hotel Management
May 12, 2017 by Erin K., Hotel Management
Hello, We are so glad you enjoyed your stay. We hope you choose us again soon!