2 outdoor pools, sun loungers

Reviews of Moalboal Beach Resort

3 out of 5
Moalboal Beach Resort
Sitio Kalingking, Brgy Saavedra, Moalboal, Cebu

Reviews

6.8
Rating 10 - Excellent. 10 out of 51 reviews" "
Rating 8 - Good. 13 out of 51 reviews" "
Rating 6 - Okay. 16 out of 51 reviews" "
Rating 4 - Poor. 10 out of 51 reviews" "
Rating 2 - Terrible. 2 out of 51 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Terrible water in the pool - murky. Noisy music all day round - cant relax.
Stayed 2 nights in Apr 2019
Response from Nikolaus on Apr 24, 2019
Dear anonymous, thank you for your valuable review here. I have to apologize for the pool experience, I even saw that on Sunday morning the pool wasnt 100% clean and had advised the one in charge to do an intense cleaning and changing of pool filter. That has been implemented right away. The noise and music, yeah as you are not alone in a hotel and other guests have the right to enjoy too, now some have different understanding of enjoyment and like to chitchat and listen to a little music while hanging out at the pool. If the music isnt to noisy we wont interfere, if the sounds are beyond 10pm are before 7am we definitely will stop that. Cheers

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service
Ordered dinner with my hun and never got my dinner They forgot
Stayed 5 nights in Mar 2019
Response from Nik on Apr 18, 2019
why did you not just approach the restaurant staff? They surely did not forget on purpose but maybe just felt hungry and saw your delicious food prepared in the kitchen. This can happen naman. Joke only, no one would ever do that but really why not just talk???

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
People were fantastic, the bed was super comfortable, and the food at the restaurant was delicious! The only complaint is that it is far from most things and the dirt road at the end is pretty bumpy!
Stayed 2 nights in Mar 2019
Response from Nik on Mar 12, 2019
Elliot, thank you so much for your honest review at Hotels.com Highly appreciated. See you again

6/10 Okay

Elaine

Liked: Staff & service
Remote hotel, quiet area of Moalboal
The hotel is in a remote location of Moalboal (about 15 minutes from the city center). A narrow, gravel road with many potholes connects the hotel with the main road (about 5 minutes drive). Note: There is nothing by the hotel at all. Tri-bikes are cheap to get to other areas of Moalboal if needed and most tour companies will pickup/drop-off at this hotel. The property is secure with gate access and a security guard. The property of the hotel is a calm, quiet retreat if that's what you're looking for with hammocks to lounge in. There's a nice pool, that overlooks mangroves/water, but there is no usable "beach". To use wi-fi you must be in the lobby area, and during peak times (such as dinner) it was slow. The on-site restaurant did prepare good meals, but meal preparation takes some time depending on how many people are ordering at once. A major issue with the rooms is the water pressure (which may be an issue in the Moalboal area for other hotels as well). The hotel staff did their best to accommodate to your needs and are friendly. They assisted us with booking a scuba/snorkel trip and a massage on-site.

4/10 Poor

Emily

Disliked: Cleanliness, staff & service
The resort is very remote and access to town was limited and cost money. Which wouldn’t have really mattered except that the food was really awful. We received raw chicken more than once and most of the time the food was cold or not fully cooked.

4/10 Poor

monkey wonkey, chicago

Disliked: Staff & service, property conditions & facilities
needs upgrade
no soap or shampoo in the room. you have to ask the front desk. Front desk persons will not even say hi nor hello. Aircon too small and very noisy for the room. took 4 hrs to barely cool the entire room. Shower pressure is very minimal.
Stayed 1 night in Feb 2018
Response from nik on Feb 17, 2018
thank you Monkey for your review. Maybe it would be nice if you relate the review to the room that you rented. Economy Room at 1000 Pesos per night, with Aircon, private bath room, 30 sqm bed room with queensize double bed, cabinet, terrace with seating, access to all amenities, free internet access in the restaurant area and around the pool. You could have upgraded the room category you booked easily to have more comfort at a little higher cost. So ikaw lang upgrade next time dili kami Cheers

6/10 Okay

llord

no wi fi tv
Stayed 1 night in Dec 2017

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Two days in Moal Boal
First off let me say that the staff was friendly and tried to be very helpful and accommodating where they could. In the 2 nights I stayed there I stayed in two different rooms. Both rooms were very clean but in the first room the ceiling fan was "in maintenance" (not working) and there was no hot water. We changed rooms and the 2nd room (which was also very clean) didn't have a means to keep the shower water from going into the rest of the bathroom. Consequently when we showered the entire floor got wet and the drain backed-up, we had to stand in a deep puddle of water to use the other parts of the bathroom. We told the management and they did unclog the drain. The resort is very far away from the town and the beach so transportation is required (the edge of the "beach" they are on is mangrove swamp and we didn't even attempt to swim in it). Still the resort is beautiful and a wonderful place for peace and quiet if you are there for meditation.
Stayed 2 nights in Nov 2017

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful hotel with lovely staff
All of the staff working here were so sweet and fabulous! We were able to rent a motorbike and they helped anyway they could. The setting is very serene.
Stayed 2 nights in Feb 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness
Very hidden
It is to much away from everything, it got an own beach but this is full of stones, mangroves, small animals. 3 brownouts with not electricity and partly no water the whole day. With electricity the A/C was too loud beside the bed and cooled only a little bit. Roasters of the neighborhood start crying at 4AM. Food and drinks in the restaurant are small and a little overpriced.
Response from nik on May 14, 2017
Sear Anonymous, thank you so much for the valuable review which certainly will help us to improve services and facilities. We had onlz ONE brownout which was controlled and announced for 1 day, not much we can do about it. Water did not run out as we are getting it by ourselves with our own truck. Roosters: welcome to the Philippines. Every man in the Philippines seem to have a little rooster farm for the rooster fighting. This is just like that and we wont be able to change it. Last not least a beer is a beer and is sold by bottle which has a standard size, we serve it in that size and not smaller. Our food servings are suited as everywhere else to provide a sufficient meal.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Na
Good hotel. Good accomodation. Nice stay. No beach but still a good stay.

8/10 Good

Michel

Liked: Cleanliness, staff & service
No tv

2/10 Terrible

Barry

Disliked: Cleanliness, property conditions & facilities, room comfort
No beaches and mud hole
It was bad
Response from General Manager on Nov 25, 2016
Yes let us confirm it was bad to accommodate a guest like this. We are on the beach and are protected by Mangroves. Our location is facing the protected side of the sea, with almost no current, slow rising waters and fantastic views at sunrise and sunset. For one who is used to stay in a city hotel we are the wrong location, thats a fact.

6/10 Okay

Paul , London

Liked: Staff & service
Disliked: Property conditions & facilities
Nice place for a short stay.
We stayed at the hotel for 3 nights and enjoyed our time here. I wouldn't advise a long stay though: Positives: Staff were very friendly The pool was nice (it's a bit cloudy but I'm guessing this is from the high mineral levels I'm the water) Food was very good and cheap. Especially seeing as there are no other restaurants (as far as we could tell) in walking distance, so they could have hiked their prices. Free water was available Negatives: As this is very much the countryside the wifi was not good at all. It also wasn't available I'm the rooms. The beach is actually a mangrove so don't expect to be sunbathing/swimming here As the other reviews state the place feels tired and needs redecorating Other advice: If you are going to the waterfall just rent a scooter from them as it is reasonably priced (500php for us) for the day and the drive is very easy. The white sand beach is close by but you have to go through 2 tolls to get there. So bring your change. The fruit bowl at reception is not free and you will be charged for it on check out

6/10 Okay

patricia, singapore

Liked: Staff & service
Disliked: Property conditions & facilities
has a lot of potential
could have been better. the staff were accommodating and went out of their way to address queries and concerns. resort may have been in good condition in the past but has deteriorated. pool wasn't so clear, road to resort unpaved, bathroom condition rather dilapidated, no hot water, no cable TV in room and no WiFi either. it's not along the beach it's Marsh land. it's cheap so conditions are cheap too.

8/10 Good

Simon, Australia

Liked: Cleanliness, staff & service, room comfort
Staff were friendly, food was fine, scooter rental was worth the price and the location is accessible to beaches and falls.. Hotel was safe..

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Bed not very comfortable. No tv. Air conditioner too small for the room. No internet access in the room. The pool looked very nice. Too far from town but that might be ok if your looking for quiet place.
Response from Nik on Jun 15, 2016
Dear Anonymous, the economy room selling at 1350 Pesos does not come with TV and Internet Access in the room. Please consider that we are in Moalboal, Philippines. This is Philippines Country side and not a developed big City with all infrastructures needed as you might be used to in your home country.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Did not meet our expectations
We stayed for 2 nights, 4 rooms, 8 people, so my kids can go canyoneering in Moalboal. Staff was friendly and helpful. My rooms' air conditioning was not working half the time, filter was filthy, and they had to provide me with an electric fan to make the room temperature tolerable. The room is good size and clean though. My kids made a mistake of swimming in the pool that looks like the water has not been changed for a very long time, in fact you can't see the bottom of the pool at all. Can't swim in their "beach" either. View was nice though, and they have dogs and monkeys in the place. Location was difficult to find and not very accessible. Food was expensive with very small servings, chicken was served raw. Paid for a 500 peso massage for an hour but the experience was more agonizing than relaxing as they got a "masseuse" from outside that didn't have a clue on what she's doing :( Overall, would probably not come back to stay.
Response from Nik on Jun 14, 2016
Dear Anonymous, thank you so much for this positive review. The pool is taken care of and the Poolboy as well as the water has been changed. The beach is not our beach, its just at the front of the Resort, protected by beautiful mangroves and shallow. At high tide it definitely invites for a swim with a depth of 2 meter min. We will change the massage service as well. The food in the restaurant is average priced if you compare it with other restaurants and not with eateries along the street, but we dont want to be compared with that.

8/10 Good

Yahya, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location, good food, friendly staff
The hotel is about 15 mins from the port of Sabang, so it can be time consuming to go back and forth to town if you are diving or want to go out to dinner. The views are beautiful and the rooms are very comfortable. The staff are very friendly and the food is great.

6/10 Okay

Charley, Manila

They cancelled my booking without informing me
They cancelled my booking without telling me. The receptionist said they sent me an email, but I didn't get anything-- not from them or Hotels.com. Worse, because they were fully-booked, they can't book me into another room. The receptionist was willing to refund me what I paid for the room, but the amount he quoted didn't include the service fees charged by this website. So I had to explain that if he gives me a refund, I won't be able to get the extra 400+ php this site charged on top of the accommodation. After a few minutes of negotiating, and the receptionist explaining things to his boss on the phone, they finally refunded me the whole amount I paid. So I guess they still have decent customer service.

10/10 Excellent

Dina, Rushing lezion

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful place
Not hot water for shower in all the rooms, but beautiful and quite place

4/10 Poor

Nico, Laguna

Disliked: Cleanliness, property conditions & facilities, room comfort
Overpriced and Far from town proper
1. No TV 2. No Hot Water 3. Pricier than most hotels/inns in the area 4. Very bad roads 5. Expensive Transport Fare 6. Incomplete Bathroom Kit

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
A nice place to stay but older and a bit run down. very nice and helpful staff

10/10 Excellent

Ronald, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Of all the places I stayed in the Phillipines, this is one of my favorites! The staff are great! Room was great. Beautiful property! Allowed me and my wife to take a late night swim uninterrupted. Food was amazing and everything was affordable and not overpriced. Security was great. Gave me a safe feeling. Definately reccomend this place and look forward to going back!

8/10 Good

Wilson, Singapore

Liked: Staff & service
Disliked: Cleanliness
Relax vacation
It a nice and relax surrounding but it far inside from the road. If the hotel have their own transport, that will be great.

8/10 Good

jc, la

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and staff
Overall great stay. If you're looking to disconnect then this is the place for you.

10/10 Excellent

Andy09, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place for relaxing. Highly recommend
We stayed in Moalboal Beach Resort for 7 nights and extended for 2 more nights -- I guess that says something on its own. Nikolaus, the manager is a really nice easy going guy who will make you feel at home and is always going the extra mile to help you out with organising tours, diving, or what ever you want to do. The rest of the staff are very courteous and mild-mannered. Genuine smile and soft “good morning” etc. from the staff... no over commercialised chorus of “hello Ma'am, Sir”. The food is reasonably priced for a resort location and the quality was consistently very good. The breakfasts are excellent value with fresh juice & brewed coffee included. The deluxe rooms are spacious, clean, and the beds are comfortable. As for the location itself, the resort is not on a white sand beach but it is a tidal beach full of wildlife...even the rare Chinese Egret likes it there. It is a tranquil place quite a few minutes away from town (on motorbike) and was exactly what we needed to get away from the bustle of the city. All-in-all, it is a great place for relaxing and is highly recommended. The only bad thing I can think of is that we were sad to leave.

8/10 Good

Edna, MT

Liked: Cleanliness, staff & service
Quite & very nice hotel in a secluded area.
Scenic, quite, secluded area but yet close to activities. Staff are very helpful. Nick the owner is very friendly and very accommodating. Food was excellent and good prices. My husband likes the Italian seafood pasta. I picked my own shell (Aninikad in Filipino) and the staff cooked it for me. That was really nice.

8/10 Good

stephen, usa

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
great location
it was great and it was my memorable place.

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Er und Sie, Bayern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruhige Lage, schöne Anlage
Wir übernachteten 7 Nächte im Deluxe-Zimmer. Die Anlage ist schön, der Service freundlich und hilfsbereit. An der Sauberkeit gibt es nichts auszusetzen. Die Lage ist sehr ruhig und entfernt vom Tourismus. Das Restaurant ist in Ordnung, bekommt jedoch nur 4 von 5 Sternen.

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

6/10 Okay

Frida

Liked: Staff & service
Mysigt men långt bort
Mysigt hotell som låg en bit utanför själva moalboal och vägen ut var VÄLDIGT dålig

8/10 Good

Takeshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
のんびりとできる素朴なリゾート
素朴なリゾートだけど、スタッフはみんなとても親切でハード以上の満足感がありました。

6/10 Okay

Verified traveler

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치는 멀어도 추천합니다.
위치는 멀지만 아침에 전경이 너무 좋아서 추천하고 싶습니다. 풍경이 감동적입니다.

2/10 Terrible

vanesa, barcelona

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Desastre total
Llegamos al hotel y nos dieron una habitacion que no correspondía porque ya no tenian mas hab. Pedimos informacion sobre el centro de buceo y las empleadas de recepcion no tienen ninguna idea de nada, no teniamos toallas en la habitación y tuve que pedir constantemente papel higienico porque durante CUATRO DIAS ninguna empleada llimpió la habitacion una verguenza, el hotel esta practicamente abandonado en las manos de estas chicas que lo unico que hacen es cantar y hablar por tel. Cuando les preguntas algo te miran con cara de nose que pasa no entiendo nada. El hotel esta alejado de todo y no deberia llamarse resort, porque no llega ni a pensión y en este viaje eh estado en varias mucho mas LIMPIAS que moalboal beach resort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
near the White Beach means a lot.
Near the White Beach is nice, nice view facing to a sea steps outside, nice meal, but desk service is not good which is snobbery.

6/10 Okay

Terje, Oslo

Disliked: Cleanliness, room comfort
Beach resort without a beach
This hotel/resort needs improvements, first of all the ac made so loud noices that it was hard to sleep at night. We talked with the neighbors, and they had the same problem. They should also have a fridge in each room, so you do not have to walk all the way to reception/resto to get anything like cold water. No room cleaning during our stay. The place itself is nice, but remote, it is many kilometers from everything. We left one day earlier than planned, we needed a good night sleep. We do not recomend this place

8/10 Good

Sylvain, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moalboal
Belle localisation dans la nature et pres de la berge et tres belle vue. White sand beach est pres de de l'hotel pour une plage de sable blanc.

6/10 Okay

Gilles, schweiz

Liked: Cleanliness, staff & service
Schöne Anlage mit Pool
Schöne Anlage, leider Zugang zum Meer nicht optimal da sehr viele Stachel Tiere (oursins in Französisch).

6/10 Okay

Dirk, Germany

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nice simple and quiet hotel
Nice hotel with simple rooms. No wifi, warm water or tv at the deluxe rooms. Restaurant is very good. Interaction with other guests was pleasant and with tricycle you can discover the beautiful nature of the environment. Ask for Arnold. This is a singing tricycle driver. With him you will have a lot of fun and he knows the places to go to.

6/10 Okay

Gitte, Denmark

Liked: Staff & service
Disliked: Room comfort
Smukt sted
Nice place but the hotel needs a manager to take care of everything. Employes nice but not very good at English. We stayed five days, but the rooms were only cleaned ones and only because we asked for it. The garden and the pool needed some cleaning. The food was okay, but small portions and too expensive.

4/10 Poor

Monica, Stockholm

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dåligt underhåll
Rummet rymligt, men varmvattnet fungerade inte. Toaletten läckte vi golvet. 2 Lampor var trasiga på toaletten svårt utan riktigt ljus. Trevlig personal.
Response from Nik on Apr 19, 2014
Monica complains that no bulb was working in her bathroom, instead of just informing the reception to have it repaired, changed. The Resort is set in a nice environment at the back of Mangroves facing a bay.

6/10 Okay

jamie, cebu

쉬러 갈때좋을것같아요
한국 펜션느낌같은곳이고 청결하고 직원분들은 친절하였습니다. 하지만 넓은 바다와 리조트같은 느낌을 더 받고싶으면 다른곳추천합니다.

8/10 Good

JAMIE, CEBU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격 저렴하고 편하게 쉬다 올수 있는 리조트
가격 너무 저렴하고요~ 방 깨끗하고 에어컨 잘 나오고~ 무엇보다 리셉션 에 있는 사람들이 친절해요~ 단 하나, 조금 안쪽에 있는 리조트 라는거 빼고는 수영장도 있고, 바베큐에 재밌게 놀다가 왔어요. 거기에서 장 보고 거의다 밖에서 싸게 사다가 먹어도 되고, 저렴하고 편안하게 가실려면 추천합니다.

4/10 Poor

오도웅, 서울

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
전반적으로 부족한점이 많은 호텔입니다.
위치적으로도 다이빙 샵등 이동이 불편합니다. 또한 룸 컨디션이 상당히 떨어지는 듯 합니다. 또한 그 흔한 냉장고 조차 준비가 되어있지 않아 상당히 불편했던 것 같네요...

8/10 Good

Arno, Helmond, Nederland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leuk resort voor koppels en gezinnen
Moalboal Beach Resort is in handen van een Duitse eigenaar en zijn Fililijnse echtgenote. Het restaurant biedt een compacte menukaart van zowel Europese als Filipijnse gerechten. Op verzoek maakt men tevens andere gewenste gerechten ter uitbreiding op de menukaart. De kamers zowel de de luxe als de standaarduitvoering zijn voldoende gemeubileerd en volgens duitse nomen ingericht. De ligging is uitmate rustig en de aanwezigheid van zowel een kinder- als een dieper zwembad, maakt het verblijf ook aangenaam voor gezinnen. Voor koppels is het een romantische plek. De watervoorziening kan te weinig caoaciteit hebben incidenteel door een te dunne aanvoerpijp. Daar wordt zeer binnenkort verbetering in verwacht. Maar geen nodd, watertekort is er niet, want dat wordt desnoods per tankauto aangevoerd. Rustzoekers komen volledig aan hun trekken.