Exterior
Check availability

Reviews of ibis Alencon

3 out of 5
ibis Alencon
13 Place Auguste Poulet Malassis, Alencon, Orne

Reviews

8.6

Excellent

Rating 10 - Excellent. 88 out of 243 reviews" "
Rating 8 - Good. 124 out of 243 reviews" "
Rating 6 - Okay. 26 out of 243 reviews" "
Rating 4 - Poor. 3 out of 243 reviews" "
Rating 2 - Terrible. 2 out of 243 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

6.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ian

Liked: Cleanliness, staff & service
Clean friendly Hotel in great lication
Basic but very clean. Great staff and an excellent location
Stayed 1 night in Jan 2024

10/10 Excellent

Zoe

Stayed 1 night in Jul 2023

10/10 Excellent

Sanjay, London

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely little place for a quick stop off before heading to Calais. Be warned that not a lot of places were open on Sat and Sun in July.
Stayed 1 night in Jul 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and good value for the price paid
Stayed 1 night in Sep 2022

10/10 Excellent

Sean

Stayed 1 night in Aug 2022

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort
Great for overnight when travelling
Check in good, room okay a little dated, bathroom small but adequate. Sunday night quite a walk to the only 2 restaurants open. Parking outside free on Sunday which was good for us. Right in centre of town.
Stayed 1 night in Jul 2022

8/10 Good

James

Traveled with family
Basic, a little tired but comfortable enough
Stayed 1 night in Jul 2022

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
We just stopped en route to our final holiday destination. It was a convenient spot
Stayed 1 night in May 2022

8/10 Good

Andy

Liked: Cleanliness, staff & service
Disliked: Room comfort
Functional, but not massively comfortable.
The room was muggy and it was difficult to sleep. With the window open we were able to enjoy the sound of motorbikes early in the morning which made for an even worse night's sleep.
Stayed 1 night in May 2022

8/10 Good

Graeme

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cracking hotel in beautiful town . Free over night parking outside hotel even for my work van . Only stopped one night wish I had more time to explore the town as the architecture was incredible
Stayed 1 night in Dec 2021

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionist was really helpful at check in and again the next morning. Good breakfast and cleanliness was good. A good location too.
Stayed 1 night in Oct 2020
Response from Maureen,Reception on Nov 12, 2020
Thank you for choosing the hotel Ibis Alençon for your stay. Your compliments warm our hearts. Kind regards.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable if a little bit dated. Staff were especially helpful.
Stayed 1 night in Aug 2020

10/10 Excellent

nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
riendly, helpful
very friendly free parking this summer 2020
Stayed 1 night in Jul 2020
Response from Lucie on Jul 24, 2020
Thank you for your kind review. We are looking forward to welcome you again. Sincerely.

8/10 Good

Hewitt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Stopover perfect for work trip
Stayed here on the way back to the UK, so it was just a nice bed for the night
Stayed 1 night in Mar 2020
Response from La Réception on Mar 23, 2020
Dear Guests, Thank you for taking time to leave your feelings. We are looking forward to welcome you for another stay in Alencon. Sincerely, The Head Reception

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!
The lady at the front desk of this hotel was so kind and hospitable! The breakfast was amazing and the rooms were clean. The paid parking is located right in front of the hotel, which was convenient. It was a great stay!
Stayed 1 night in Dec 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Andrew

Liked: Staff & service, room comfort
Overnight stay
Average
Stayed 1 night in Aug 2019

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st Stop after Chersbourg!!
We enjoyed our stay & found a very nice pizza restaurant 2 minutes walk
Stayed 1 night in Sep 2019

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to walk around Alençon
Perfect for one night stay on the way down to south of France to meet up with family. Great location and comfort. Free parking and free WiFi which are always our preferences. Very friendly staff and a nice cosy bar within for a nightcap after exploring an interesting town. comfortable bed and nice shower.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Friendly and helpful staff. Room small with only just about enough room to move round the bed. Clean and well maintained though. Central location and easy walk to bars/restaurants.
Stayed 1 night in Aug 2019

8/10 Good

Terry

Liked: Cleanliness, staff & service
Room was too hot with no a/c but there was a fan which I had to repair before I could use
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Very helpful receptionist Restaurant not open Early 0630 breakfast appreciated
Stayed 1 night in Aug 2019

8/10 Good

Lyndsay

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Great location, the room is quite small but other than that, it suited what we needed perfectly.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone on staff were professional and very accomodating.
Stayed 3 nights in Jul 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stop over before home
really nice hotel for a stop over on our way back to england,could do with air con . staff were very helpful.
Stayed 1 night in Jul 2019

6/10 Okay

Allen, Dumfries

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great, except..
The heatwave was not their fault but lack of air-conditioning made the night's stay uncomfortable. The noisy fan they supplied just moved hot air around.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff - bright clean hotel
Friendly welcome, polite and approachable staff. Bright and clean decor. Cosy bar. Comfortable room
Stayed 1 night in Oct 2018

8/10 Good

Roger, Kent UK

Liked: Cleanliness, staff & service
Good hotel, close to town centre with affordable parking outside.
Stayed 1 night in Oct 2018

8/10 Good

Raymon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Certainly good for a night or two.
One night stopover on my way to Calais from biarritz, so too tired to reallycheck the place out. What i saw was good, only down side was no offstreet parking and French parking standards are poor, fortunately i was not hit this time.
Stayed 1 night in Oct 2018

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Journey home.
Our stay was good. Check in good but the same guy served us in the bar and gave me very short measure of beer, which I was not happy about but he maintained it was correct. Is that worth losing customer for? Check asked me to pay for the drink from the previous night, when we had paid cash at the bar! Then told me I owed local taxes, which I ought to have known about. There was only one hand and one bath towel in the room.
Stayed 1 night in Sep 2018

10/10 Excellent

GRAHAM

Very good. Excellent location for town. Great bar
Stayed 1 night in Aug 2018

8/10 Good

R, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location and staff were very friendly and helpful.
Stayed 3 nights in Aug 2018

8/10 Good

chris, sevenoaks, kent

Liked: Cleanliness, staff & service, room comfort
Easy to find and parking outside
We chose Alençon as stop over on drive back from Île-de-France Re. Friendly, helpful staff. Room quiet, clean and functional. Town was almost deserted and most restaurants closed as everyone on holiday. We are at brasserie just along from the Ibis which was ok. Breakfast excellent value. We visited Saint-Ceneri, a beautiful, quaint little village just 20 minutes away before heading up to Calais .
Stayed 1 night in Aug 2018

6/10 Okay

george

Disliked: Room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

jo, Winchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel easy to find helpful staff
Easy to find this hotel en route to main holiday. Arrived late and met with smiling helpful staff. Lots of parking in street next to hotel (for charge but husband has disability so free). No air conditioning in room, fan but still quite stuffy. Plentiful breakfast with good coffee! Close to centre of Alençon- worth a look. Would recommend .
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, helpful staff. Comfortable room and bed.
Stayed 1 night in Jun 2018

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly central hotel
Very friendly staff particularly the girl on reception.
Stayed 2 nights in Nov 2017

8/10 Good

DOREEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for attractions and restaurants
hotel is in a good location in the centre of Alencon. Parking can be an issue but we managed to get a slot outside the hotel on this occasion. Rooms are small but comfortable. Hotel is in a good location to explore the town centre.Breakfast was good.

10/10 Excellent

James Noël

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff

8/10 Good

Linda, North Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopping place if travelling to or from Calai
Fairly typical of an Ibis in France. Reception very helpful with good English speakers. Street parking outside but free between 5pm and 9am. May change, but at time of our visit a fantastic choice of whiskies in the bar. Short walk to town centre facilities.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good alround hotel.
Pleasant hotel, well situated for centre of town. Very comfortable bed, good TV and there is a small bar downstairs that was very nice. Restaurant not open in the evening but that wasn't a problem.

6/10 Okay

Duncan, Lytham St. Annes

Disliked: Room comfort
Simply, an overnight stay en route from Marbella,Spain to Fylde Cost, Lancashire by road. Disappointed no Tea/Coffee facilities in room. Although you state private Car Parking, there was none, it was on the road !

6/10 Okay

Brian, NORFOLK

Liked: Cleanliness, staff & service, property conditions & facilities
PLEASANT STAFF, AND SERVICE
DURING THE PREVIOUS 7 DAYS WE STAYED AT 3 OTHER HOTEL CHAINS, 1 IN FRANCE 2 IN ENGLAND, THE HOTELS IN ENGLAND WERE BETTER EQUIPPED AND COMFORTABLE, AND AT LEAST 20% CHEAPER. THIS HOTEL HAD VERY PLEASANT STAFF, PARKING NEARBY COULD BE A PROBLEM AND IS CHARGEABLE AFTER 9AM UNTIL 6PM. HOTEL SITUATED CLOSE TO ALL AMENITIES.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central Ibis
Good stopover for us on a trip back to UK - clean and comfortable with restaurants nearby.