Prime Hotel Option in Fabulous Location
Posted Sep 19, 2015
Hotel Brosundet is a lovely historical hotel set in a wonderfully central location, in Alesund. The interior is quite modern though quirky (purposely uneven floors) and very clean. The rooms are bijou, but comfortable and the staff very friendly and helpful. The breakfast was enjoyable, as well.
We ate at the restaurant in the evening and though most of the meal was spectacular, my steak was ridiculously tough. I politely complained when I sent my dinner plate back (with 1/2 the steak left), to no avail. I asked the waitress if she had informed the chef (when we got no response) and she confirmed that she had. Later we were charged in full for the meal, without apology. The good news is that when we broached this with the hotel manager the following morning, they acted appropriately and more than compensated us for this unfortunate incident. Happily, this completely saved the day and we would definitely go back again.