Ratings based on 139 Verified Reviews

3.7 out of 5
67% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Upgraded and loved it

Posted Nov 27, 2016 on Orbitz
We had to change our reservation and the hotel management was very accommodating. Awesome guy and made us feel very welcome upon arrival. Beds were perfect. Don't know what kind of pillows that were on that bed but we slept really well. Room was super clean and inviting. Free breakfast buffet had a few really good choices and it was set up at 5am on Thanksgiving morning. Staff here ROCKS!!!
Comment from Hotel Management
Nov 29, 2016 by manager, Hotel Management
Dear Guest: We were very glad to help you our with the changes to your reservation. Thank you for letting people know about the time that you had at our property and we are glad that you enjoyed your stay.
4 out of 5
by A verified traveler from Barrington, NH

Staff Great! Room condition could have been better

Posted Nov 7, 2016
Pros: Hotel staff were very helpful, professional and extremely friendly
Cons: Cleanliness of my room
Location: Not much to do in Alex City, but I was there to visit family so no problem
Super 8 in general is a good choice for the money. Most that I've stayed at appear to be the "poor relative", but they make up for that with their staff. This stay, however, was a bit more disappointing. I plugged in the clock and behind the cabinet were dust bunnies in the corner along with something that looked like a balloon, but I wasn't about to move it myself. It stayed there during the whole stay, so I assume that cleaning the floors didn't get priority. As well, the furniture felt like it hadn't been dusted for a while and that was also the condition during my stay. The only thing that appeared to be done regularly was different towels and making the bed.
Comment from Hotel Management
Nov 15, 2016 by Manager, Hotel Management
Dear Guest: We are very sorry about the problems that had while staying with us. Please let our staff know about any problems that you are having and we will be happy the solve them while you are here.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great accommodations

Posted Oct 24, 2016
Location: There is a great BBQ restaurant down the street, Big B BBQ.
When we arrived, our room wasn't ready. I explained we had somewhere to be and needed to get ready and get back in the road, to which the staff was very helpful. The quickly got us changed to a room that was ready and got us checked in. The rooms were clean and very comfortable. The continental breakfast included was fantastic! A very pleasant stay overall!
Comment from Hotel Management
Oct 25, 2016 by super8alexcity@gmail.com, Hotel Management
Dear Guest: Thank you for letting people know about our property and our town. We are very glad that we could help make your stay enjoyable. We look forward to seeing you again in the future.
5 out of 5
by A verified traveler

Posted Oct 23, 2016 on Hotels
Comment from Hotel Management
Oct 25, 2016 by General Manager, Hotel Management
Dear Guest: Thank you for the great rating that you gave us. We are very glad that you enjoyed you stay with us.
5 out of 5
by A verified traveler

Posted Sep 20, 2016 on Hotels
Comment from Hotel Management
Sep 22, 2016 by General Manager, Hotel Management
Dear Guest: Thank you for the rating that you posted with Hotels.com. We are very glad that you enjoyed your stay with us and look forward to seeing you again in the future.
4 out of 5
by A verified traveler

Posted Sep 6, 2016 on Hotels
Comment from Hotel Management
Sep 9, 2016 by General Manager, Hotel Management
Dear Guest: Thank you for taking the time to rate us. This will let future guest know of the experience that you had while staying with us.
3 out of 5
by A verified traveler

Posted Sep 5, 2016 on Hotels
Comment from Hotel Management
Sep 9, 2016 by General Manager, Hotel Management
Dear Guest: We appreciate you taking the time to rate us on Expedia. This will give possible future guest a chance to see how your stay with us turned out.
4 out of 5
Recommended
for Everyone
by A verified traveler from Muscatine, IA

super 8 Alex City

Posted Aug 29, 2016
Pros: The room was comfortable
Cons: Breakfast offerings
Location: Good location
Nicely renovated rooms and friendly staff. overall good value.
Comment from Hotel Management
Sep 2, 2016 by manager, Hotel Management
Dear Guest: Thank you for the nice things that you had to say about our property. I am sorry that you did not enjoy the breakfast, let us know what we can do in the future to try to make it better.
5 out of 5
by A verified traveler

Best Hotel Stay Ever!

Posted Aug 20, 2016 on Hotels
It Was Great!
Comment from Hotel Management
Sep 2, 2016 by General Manager, Hotel Management
Dear Guest: We are glad that you enjoyed your stay with us. We hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, Texas

Nice

Posted Jul 19, 2016
It looked like it was recently renovated. The staff was nice, the pool was great, close to restaurants, and easy to find location. I would stay again.
Comment from Hotel Management
Jul 21, 2016 by manager, Hotel Management
Dear Guest: Thank you for the nice things that you had to say about our hotel and staff. We work hard to make sure that our guest are happy when that leave us. We hope to see you again soon.