Ratings based on 29 Verified Reviews

3.5 out of 5
62% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Barrington, NH

Staff Great! Room condition could have been better

Posted Nov 7, 2016
Pros: Hotel staff were very helpful, professional and extremely friendly
Cons: Cleanliness of my room
Location: Not much to do in Alex City, but I was there to visit family so no problem
Super 8 in general is a good choice for the money. Most that I've stayed at appear to be the "poor relative", but they make up for that with their staff. This stay, however, was a bit more disappointing. I plugged in the clock and behind the cabinet were dust bunnies in the corner along with something that looked like a balloon, but I wasn't about to move it myself. It stayed there during the whole stay, so I assume that cleaning the floors didn't get priority. As well, the furniture felt like it hadn't been dusted for a while and that was also the condition during my stay. The only thing that appeared to be done regularly was different towels and making the bed.
Comment from Hotel Management
Nov 15, 2016 by Manager, Hotel Management
Dear Guest: We are very sorry about the problems that had while staying with us. Please let our staff know about any problems that you are having and we will be happy the solve them while you are here.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great accommodations

Posted Oct 24, 2016
Location: There is a great BBQ restaurant down the street, Big B BBQ.
When we arrived, our room wasn't ready. I explained we had somewhere to be and needed to get ready and get back in the road, to which the staff was very helpful. The quickly got us changed to a room that was ready and got us checked in. The rooms were clean and very comfortable. The continental breakfast included was fantastic! A very pleasant stay overall!
Comment from Hotel Management
Oct 25, 2016 by super8alexcity@gmail.com, Hotel Management
Dear Guest: Thank you for letting people know about our property and our town. We are very glad that we could help make your stay enjoyable. We look forward to seeing you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Muscatine, IA

super 8 Alex City

Posted Aug 29, 2016
Pros: The room was comfortable
Cons: Breakfast offerings
Location: Good location
Nicely renovated rooms and friendly staff. overall good value.
Comment from Hotel Management
Sep 2, 2016 by manager, Hotel Management
Dear Guest: Thank you for the nice things that you had to say about our property. I am sorry that you did not enjoy the breakfast, let us know what we can do in the future to try to make it better.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, Texas

Nice

Posted Jul 19, 2016
It looked like it was recently renovated. The staff was nice, the pool was great, close to restaurants, and easy to find location. I would stay again.
Comment from Hotel Management
Jul 21, 2016 by manager, Hotel Management
Dear Guest: Thank you for the nice things that you had to say about our hotel and staff. We work hard to make sure that our guest are happy when that leave us. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Older but updated

Posted Jul 7, 2016
It was looked like an older motel that had recently had some nice updates. The pool was a little small, but my kids enjoyed it. The room was comfortable and clean. It wasn't very spacious, but it worked. It had a microwave and refrigerator so it was just what we needed. Nothing fancy.
Comment from Hotel Management
Jul 7, 2016 by manager, Hotel Management
Dear Guest: We appreciate everything that you said about our property. We are very glad that you enjoyed your stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from waycross Georgia

Easy t0 find

Posted Jul 3, 2016
Employees was very good thier to help with what you made need k
Comment from Hotel Management
Jul 6, 2016 by manager, Hotel Management
Dear Guest: Thank you very much for saying the nice things that you did about us. We hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia Beach

Great hotel close to Auburn

Posted Nov 3, 2015
Pros: Value and proximity
Really convenient to Auburn when traveling to watch the Togers play. Will stay there again.
Comment from Hotel Management
Jul 6, 2016 by manager, Hotel Management
Dear Guest: We are very glad that you enjoyed your stay with us and hope to see you again for the next tigers game.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 28, 2015
We stayed there after attending an Auburn football game. Check in was easy, the rooms nice and clean. It was a good stay for the money.
4 out of 5
Recommended
for Everyone
by A verified traveler from Alexander City

Accomating Hotel

Posted Jul 27, 2015
I throughly enjoyed my stay at this hotel. It was right off the main highway with many of the restaurants and other attractions. I wold highly recommend this hotel. The staff was friendly and courteous. The room was clean and comfortable and inviting.
Comment from Hotel Management
Sep 11, 2015 by Hotel Manager, Hotel Management
We are very glad that you enjoyed your stay with us. We try very hard to see that our guest will always want to come back to stay with and again and recommend our property to other guest. Thank you.
3 out of 5
Recommended
for Everyone
by A verified traveler

Started off on wrong foot but staff made it right

Posted May 26, 2015
Pros: Staff and breakfast were great
Cons: Just wait on the renovations to be finished
Hotel was under renovations which was not stated when I booked this room. The room I was originally given was not good. AC was broken, renovations still underway, paint on the floors, baseboards ripped out but not yet replaced. I told the desk attendant and he was more than happy to give me another room that had not been so ruined by the work on the grounds. The morning breakfast was great for this kind of hotel and the staff being so helpful really made up for the bad first impression. Would maybe tell others to wait until work is done, but otherwise I would recommend this hotel.
Comment from Hotel Management
Sep 18, 2015 by manager, Hotel Management
We are very sorry that your stay did not start out on the right footing. We are happy to say that our renovations are now complete and we hope that you will come to stay with us again to see all the changes that we have made.