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Capt. Thomson's Resort

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Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, sun loungers
Two Queen Beds with a Private Balcony, Castle View, on the Main Channel | Balcony

Overview of Capt. Thomson's Resort

Capt. Thomson's Resort

3.0 star property

4.5/5 Wonderful

Top rated for staff & service (4.6/5)

Popular amenities

  • Pool
  • Free WiFi
  • Free airport shuttle
  • Air conditioning
  • Restaurant
  • Business services
Map
45 James Street, Alexandria Bay, NY, 13607

Explore the area

  • Popular LocationCornwall Brothers Museum4 min walk
  • Popular LocationHeart Island20 min drive
  • Popular LocationBoldt Castle20 min drive
  • AirportWatertown, NY (ART-Watertown Intl.)39 min drive

Room options

About this area

Alexandria Bay

Capt. Thomson's Resort is located on the waterfront and in a walkable area with good shopping. Thousand Islands Bridge and 1000 Islands Tower are notable landmarks, and the area's natural beauty can be seen at Thousand Islands National Park and Heart Island. Discover the area's water adventures with jet skiing and kayaking nearby, or enjoy the great outdoors with hiking/biking trails and horse riding. Guests love the hotel's location for the sightseeing.

What's nearby

  • Cornwall Brothers Museum - 4 min walk
  • Boldt Yacht House - 20 min drive
  • Heart Island - 20 min drive
  • Boldt Castle - 20 min drive
  • Mary Island State Park - 21 min drive

Getting around

  • Gananoque Station - 32 min drive
  • Watertown, NY (ART-Watertown Intl.) - 39 min drive

Restaurants

  • Admirals' Inn - 2 min walk
  • Jreck Subs - 3 min walk
  • Korner Pizza - 3 min walk
  • Coffee Pot Cathy's - 3 min walk
  • Josie's Pizza - 3 min walk

About this property

Capt. Thomson's Resort

3-star hotel on the waterfront
Take advantage of a free roundtrip airport shuttle, a firepit, and a coffee shop/cafe at Capt. Thomson's Resort. Active travelers can enjoy fishing at this hotel. Be sure to enjoy a meal at Riley's By The River, the onsite restaurant. In addition to an outdoor entertainment area and a bar, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Concierge services, a gift shop, and a vending machine
  • Luggage storage, tour/ticket assistance, and a dock
  • A 24-hour front desk and outdoor furniture
  • Guest reviews say good things about the proximity to shopping
Room features
All guestrooms at Capt. Thomson's Resort feature comforts such as premium bedding and air conditioning, in addition to amenities like WiFi. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 50-inch flat-screen TVs with cable channels
  • Mini fridges, freezers, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per stay)
  • In-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking (max 1 space per unit)
  • Free offsite parking within 30 ft
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Riley's By The River

Things to do

  • Fishing
  • Outdoor pool

Family friendly

  • Fence around the pool
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space (1400 square feet)
  • Meeting room

Outdoors

  • Dock
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • This property does not have elevators

More

  • Designated smoking areas (fines apply)
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Mini-fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Iron/ironing board
  • Phone

More properties to consider

See similar properties

Policies

Check-in

95% of travelers were happy with check-in
Check-in from 4:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed during the winter season.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per day

Property payment types

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 10 per stay (4-device limit, rates may vary)
  • Rollaway bed fee: USD 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Capt. Thomson's Resort Alexandria Bay
Capt. Thomson's Resort
Capt. Thomson's Alexandria Bay
Capt. Thomson's Resort Hotel
Capt. Thomson's Resort Alexandria Bay
Capt. Thomson's Resort Hotel Alexandria Bay

Frequently asked questions

Does Capt. Thomson's Resort have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–9:00 PM. The pool will be closed during the winter.

Is Capt. Thomson's Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Capt. Thomson's Resort?

Limited spots are available. There is free parking nearby.

What time is check-in at Capt. Thomson's Resort?

Check-in is from 4:00 PM - anytime.

What time is check-out at Capt. Thomson's Resort?

Check-out is at 11 AM.

Does Capt. Thomson's Resort provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Capt. Thomson's Resort located?

Situated on the Strip, this hotel is 5 mi (8.1 km) from Thousand Islands Winery and within 12 mi (20 km) of Thousand Islands Bridge and Thousand Islands National Park. 1000 Islands Tower and Boldt Castle are also within 12 mi (20 km).

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 643 out of 1005 reviews
5 - Excellent 64%
Rating 4 - Good. 289 out of 1005 reviews
4 - Good 29%
Rating 3 - Okay. 49 out of 1005 reviews
3 - Okay 5%
Rating 2 - Poor. 17 out of 1005 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 1005 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Michael
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Sep 2022

4/5 Good

Brian
Traveled with family
Liked: Cleanliness, property conditions & facilities
Did not like that a guest was smoking outside his room infront of the NO SMOKING sign he was in#445. We are non smokers lifetime! We then saw a sign for "designated area" to the right if our room 325 We were never asked when we checked in on the 20th what we preferred thinking that in 2022 smoking at a otherwise attractive resort would not be tolerated or condoned guess we were wrong !!!!
Stayed 3 nights in Sep 2022

5/5 Excellent

KENNETH
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and accommodations from the start. Front desk eager to please, and the room was perfect, clean, and fresh. Will be booking again for the annual!
Stayed 2 nights in Sep 2022

5/5 Excellent

Michael
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love being on the water. Looking at Boldt Castle every day was a bonus. The view all around was wonderful. Rooms are very spacious and clean. Very relaxing vacay, we could walk everywhere.
Stayed 3 nights in Sep 2022

5/5 Excellent

Amitava
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and views of the river and islands.
Stayed 3 nights in Sep 2022

5/5 Excellent

Elma
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great !! Staff at check in were very helpful . View was wonderful
Stayed 3 nights in Sep 2022

5/5 Excellent

Mark
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to tour boats. Limited food choices in the area.
Stayed 2 nights in Sep 2022

5/5 Excellent

Patti
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on the water, right next to Uncle Sam Boat Tours. Beds were comfortable Water pressure was good.
Stayed 2 nights in Sep 2022

3/5 Okay

Kathy
Traveled with partner
Disliked: Amenities
The room was nice looking. for the price we paid , the bathroom sink was very slow draing to the point if you ran the water it would almost fill to the top. The floor was not swept from the time we got there until we left. Bring slippers our feet were black. The spiders on the balcony were out of this world. Really it was impossible to sit out there. I expected a few being by the water but this was totally out of control. Beautiful view of the castle. We won’t be going back
Stayed 2 nights in Sep 2022

5/5 Excellent

Susan
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. We will recomend to friends.
Stayed 2 nights in Sep 2022