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Capt. Thomson's Resort

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Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of Capt. Thomson's Resort

Capt. Thomson's Resort

3 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Free airport shuttle
  • Air conditioning
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

  • Popular LocationCornwall Brothers Museum4 min walk
  • Popular LocationHeart Island20 min drive
  • Popular LocationBoldt Castle20 min drive
  • AirportWatertown, NY (ART-Watertown Intl.)39 min drive

Choose dates to view prices

About this area

Alexandria Bay

Capt. Thomson's Resort is located on the waterfront and in a walkable area with good shopping. Thousand Islands Bridge and 1000 Islands Tower are notable landmarks, and the area's natural beauty can be seen at Thousand Islands National Park and Heart Island. Guests love the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Cornwall Brothers Museum - 4 min walk
  • Boldt Yacht House - 20 min drive
  • Heart Island - 20 min drive
  • Boldt Castle - 20 min drive
  • Mary Island State Park - 21 min drive

Getting around

  • Gananoque Station - 32 min drive
  • Watertown, NY (ART-Watertown Intl.) - 39 min drive

Restaurants

  • Riley's By The River — 1 min walk
  • Coffee Pot Cathy's — 3 min walk
  • Josie's Pizza — 3 min walk
  • Colemans Smokehouse — 3 min walk
  • Riverboat Bar — 3 min walk

About this property

Capt. Thomson's Resort

3-star waterfront hotel near Heart Island
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a coffee shop/café, a microwave in a common area, and conference space. All 68 rooms offer WiFi, room service, and flat-screen TVs with cable channels. Premium bedding, coffee makers, and hair dryers are among the other amenities available to guests. Housekeeping is available on request.
Capt. Thomson's Resort offers 68 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. 50-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per stay)
  • Available in some public areas: Free WiFi
  • In-room WiFi has a 4-device limit

Parking and transportation

  • No onsite parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • No elevators
  • Vending machine

Guest services

  • Concierge services
  • Front desk (limited hours)
  • Housekeeping (on request)
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Conference space (1400 square feet)
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture

More

  • Designated smoking areas (fines apply)
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Mini-fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed during the winter season.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10 per stay (4-device limit, rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Capt. Thomson's Resort Alexandria Bay
Capt. Thomson's Resort
Capt. Thomson's Alexandria Bay
Capt. Thomson's Resort Hotel
Capt. Thomson's Resort Alexandria Bay
Capt. Thomson's Resort Hotel Alexandria Bay

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 418 out of 752 reviews
5 - Excellent 56%
Rating 4 - Good. 242 out of 752 reviews
4 - Good 32%
Rating 3 - Okay. 60 out of 752 reviews
3 - Okay 8%
Rating 2 - Poor. 26 out of 752 reviews
2 - Poor 3%
Rating 1 - Terrible. 6 out of 752 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the private decks overlooking the waterway
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a perfect location beautiful views of the river I’ve stayed at a lot of places and this was one of the best. The room was clean and it was quiet and a great location. I’ll definitely be back. If anybody has a bad comment about the place they probably aren’t telling the truth.
Stayed 5 nights in Jun 2021

5/5 Excellent

Amazing Stay
My housekeeper Andrea, did an amazing job of setting up the room for me. Check in was quick and the staff were very accommodating with providing me with extra toiletries. The location is amazing- I had a spectacular view of St. Lawrence River and was a literal walking distance from all the eateries and Uncle Sam's Boat Tour. Would stay here again for sure- just to warn any future travelers the hotel does limit parking to one car per room (due to limited parking). Had a great stay!

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for the price. Had everything we needed and you can’t beat the view from the balcony! Location was also great
Stayed 2 nights in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the private balcony that faced Boldt Castle and the in-room jacuzzi. Our room was very neat and clean and our bed was very comfortable. Plenty of outlets, TV channels, and lighting. I would highly recommend staying here and would stay here myself again.
Stayed 2 nights in Jun 2021