Ratings based on 92 Verified Reviews

3.7 out of 5
75% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel, amazing view

Posted Apr 23, 2017
Pros: The view of the corniche and the mediterranean sea was amazing!
Cons: The services
Location: Good location - fairly close to the key points in Alexandria however, the traffic is a nightmare to navigate at times.
We had a pleasant stay at the Hilton - the check in was quick and easy and the room had a lovely little balcony overlooking the sea. The room was smaller than expected though. The downfall of the stay was when we wanted to go to the private beach and there was no shuttle service available, which the hotel advertises. Instead, we were instructed to simply walk across a main road with 6 lanes of crazy traffic! Once we arrived at the beach, there were no chairs available to sit on, and the beachfront was dirty and sparse. As well as this, when ordering breakfast to the room, many items arrived with things missing, resulting in us having to call down 3 more times in order to receive what we had actually ordered. A very disappointing experience, and not one that I would expect from the Hilton.
2 out of 5
by Haitham

Posted Feb 6, 2017 on Hotels
The reception team are not qualified enough to work in such brands hotel , I stayed to check in more than 30 min in non seasonal time , moreover she don't know th hotel fees , moreover transferred to me wrong information ( she told me your booking is all inclusive ) and while I check out they asked me about the dinner fees which I paid to avoid trouble in my short vacation ( in over all the facility is very far from Hilton hotels in overall the world
5 out of 5
by Samir

This traveler left a rating score only Posted Jan 22, 2017 on Hotels
3 out of 5
by Nader

Bath was very small and water flow was not good

Posted Jan 4, 2017 on Hotels
Hotel should not be ranked as 5 stars hotel
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 10, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient

Posted Nov 20, 2016
We enjoy it very much , staff and food excellent
5 out of 5
by A verified traveler

Relaxing and comfortable hotel with all ammenities

Posted Nov 15, 2016 on Hotels
This was a relaxing three days stay and I certainly was able to do that here !!
5 out of 5
by A verified traveler

Relaxing, convenient, clean and well maintained

Posted Nov 13, 2016 on Hotels
Staying three nights enabled me to see the hotel at all times of the day. I thought everything was perfect for my stay !!
3 out of 5
by A verified traveler

Beach access and views

Posted Oct 3, 2016
I booked a beach view room I told the Expedia agent I want an ocean front and he confirmed he booked me a full ocean view ...I got a room looking at another disgusting building. When I complained the hotel said nothing else is available when I asked to cancel so as I can go to another Hotel they said it's too late to cancel . I am making a big deal about the view because they promised and didn't deliver and because the other views are dicusting . The beach access is another issue you need to take a shuttle to go to the beach not because the beach is far but because you have to cross a 4 lane freeway to get there .
1 out of 5
by A verified traveler

bad entrance

Posted Aug 22, 2016
Employees are not familiar with expedia they charged me twice.