Private beach, white sand, beach umbrellas, motor boating

Reviews of Porto Marina Resort & Spa Al Alamein

5 out of 5
Porto Marina Resort & Spa Al Alamein
110 KM Alexandria, Marsa Matrouh Road, El Alamein

Reviews

6.8
Rating 10 - Excellent. 10 out of 38 reviews" "
Rating 8 - Good. 14 out of 38 reviews" "
Rating 6 - Okay. 1 out of 38 reviews" "
Rating 4 - Poor. 7 out of 38 reviews" "
Rating 2 - Terrible. 6 out of 38 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

8.8/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ayman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Marine and see view is one of the best I've ever seen. Staff is helpful. I'll definately come back.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice set up. Well organized and clean Porto. Lots of entertainment for guests by the beach, from volley ball to dance to yoga. Had a nice ride in a yacht. But we didn’t get the chance for a parasailing experience, it wasn’t available mornings. A calm and joyful vacation. Will definitely go back there whenever we can
Stayed 1 night in Aug 2021

8/10 Good

Hanna

Traveled with family
Disliked: Cleanliness, staff & service
Room service was not good and slaw . No water enough for my family even they were charged us my son . No bed sheet . No toothbrush. The service terrible. No shoes . I don’t know why this hotel 5 stars?!
Stayed 2 nights in Aug 2021

10/10 Excellent

Asaad, Chandler, Arizona

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I stayed one night in this hotel. The hotel located in a nice area. It’s huge place with gorgeous view to sea. I will definitely visit this place again
Stayed 1 night in Nov 2020
Response from Yasser Yahia on Jan 8, 2021
Thank you for your kind comment, and looking forward for your next visit

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect resort, attractive location, awesome facilities.

4/10 Poor

nogz, Egypt

Disliked: Cleanliness, staff & service, room comfort
Disappointing
1. Disappointing 2. Not Recommended foe colleagues care about cleanness.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place with night life
It was comfortable

2/10 Terrible

quintalantz, Maadi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Empty, run down, monstrous large
Would not recommend nor would repeat visit. Front desk did not have our reservation.TV had four channels in English. Less than one tenth shops open. Spa filthy. Restaurant overpriced and diner esque. Hotel website gives wrong address/map, so arriving was confusing. Guards at gate did not believe we had a reservation. No parking for vehicles. Breakfast a 3 out of 10. Overall, not what we expected, passable, three star accommodation.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Hotel
It was one of the worst Hotels I have experienced in Egypt. It was wintertime (Jan2013) and no one was in the hotel except another family. I went with my husband and was a choked that they never let you know that at that time of the year all their facilities and shops are closed and they even their restaurant except tow, also they did not do any discount accordingly so it was killing boring. I thought as being one of 2 families they will spoil us but it was the other way around, we were ignored, the room was ok as a first impression but its ventilation, heating and cooling system was not good at all so my husband and I had got a flu. The hot water in the morning was not available in freezing weather and it ends up with electricity shut off...ohhhh their service was horrible and their responsive time was a disaster. They never offered anything free even no free WIFI... I promised myself and my husband that we will never ever go there again and will let everyone know about this BAD EXPENSIVE HOTEL.

2/10 Terrible

Ahmed, Michigan, USA

Disliked: Staff & service, property conditions & facilities, room comfort
Bad hotel bad service especially in winter
First this hotel is very nice from outside. But from inside I will give it maximum 3 stars for many reasons. I went there in winter December 2012 and I found we are about 12 guests only because of the winter but this is not the problem. The problem that because of low number of guests the service were very bad. pools are closed and not warmed (five stars hotels must warm their pools), no one on the beach for service although the day is sunny (Egypt is usually sunny so no one can say it is cold do not go to beach, it was 18 oC/ 62 F) besides the breakfast was not an open buffet which was a shock because it is popular that this hotel make an open buffet. TV in the room had a cut wire and I fixed by myself. most activities and restaurants in the hotels were closed so I did not find anything to do in the hotel because the location of the hotel is in the desert on the beach. Moreover, all the stuff is liars especially stuff in the lobby in the lobby, he told me he will fix everything in the next day and I searched for him the next day he was not there, it was another one in the lobby. Besides most the stuff is unprofessional and very bad sign for Egyptian tourism. This means that services changes greatly in winter which means they must withdraw the 5 stars from this hotel and give them maximum 3 stars.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Overall, good hotel
This is my second time to stay at the hotel. The hotel is clean & breakfast is very versatile, but didn't feel very fresh though. The hotel's spa is great, but a little pricy. Overall, I would stay there again.

4/10 Poor

Not impressed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A ghost town, only stay if you must
We stayed at the hotel to attend some ceremonies for the Battle of El Alamein so we needed to stay in the area. I would not advise staying here unless there is really something you want to see in the area. once you get to the hotel it is very difficult to get taxi's, we had to get a driver that the hotel finally found for us after much 'discussion' with them. The hotel is huge but a complete ghost town which is quite sad, i assume it's due to the situation in Egypt and the lack of tourists going there. We had a two bedroom apartment and we were quite far from the reception and there seemed to be no one else staying in the block, the room was not very clean. The food was very average and the hotel was 'dry' i.e. no alcohol sold there. The pool was in the shade in the afternoon and the beach had very loud music blarring all day. The reception staff were very rude at times and when our driver failed to show up to take us to the airport they weren't interested in helping us at all, if it wasn't for the fact that our driver from the previous day was there and arranged someone else for us we would have missed our flight. In summary if you must stay here be prepared for rude staff, no taxi's and no so clean rooms.

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Bait and switch rooms. Be careful.
Pics during booking do not match what's provide. Classic bait-n-switch sales technique. Dodgy! Very very large complex, no personal service. Could not recommend sorry.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, Clean, So Friendly Staff
Wonderful, Clean, So Friendly Staff. It was a nice experience and especially in this time of the year, it's so Calm and good chance for relaxation

8/10 Good

ussama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy vacation
this is my second time at porto marina resort & spa,the weather is fantastic the most beautiful veiw i had ever seen

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
it is good hotel and good food.
great

8/10 Good

Verified traveler

Liked: Room comfort

8/10 Good

Sameh

Liked: Staff & service
nice weekend escape to the sea
enjoyed the day

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Mohamed, Cairo

Disliked: Cleanliness, staff & service
Amazing view and location, dreadful service
I believe this hotel can rank higher by focusing on customer service and agresssive obsession with making the guests amazed not only by the amazing view and available services but also with the level of service. I recommend you bring some cleaners with you for the stay I would recommend this hotel only for its view and location, if anyone thinks its not worth it with bad service, then don't go for it.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel
Good hotel...good location and the sea view room was woderful

8/10 Good

MAGDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent value for money
i really enjoyed my stay in the hotel

8/10 Good

Ehab, Cairo, Cairo Governorate, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel for family
A nice family vacation where there is something for every age.

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
actually my reservation was one bedroom contain 2 bedrooms and living area in the hotel not in the tower, but actually they gave me appartment in a tower which i don't like it .I really dissapointed, but in general porto marina is a nice place to spend vacation .

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
no good maintainance (fridge at room 1155 A/C
Please improve maintenance

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very pleasant place
The place is amazing the staff are very friendly and every shop or brand you dream about is not so far and its very easy to go their

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place ever
Too bad

4/10 Poor

Ahmed, Cairo, Cairo Governorate, Egypt

Disliked: Staff & service, property conditions & facilities
Absolutely disappointing
Very disappointing compared to the price. The hotel advertised amenities were completely misleading: no safe in the suite, the shower has no curtains so when you shower the whole bathroom becomes a lake. When we first checked in, the room was terrible with broken bathroom furniture, broken ACs, no phone set and no hot water in one of the bathrooms. When we changed the suite (took them 3 hours to change) we got a dysfunctional tele that was repaired a day later. The staff members were friendly and nice, but obviously lack training.

4/10 Poor

Sherif Essam, Cairo

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Porto Marina hotel, its juts a room not a hotel.
Not 5 star hotels at all. Food is very bad. Room is great and view is amazing. Hotel is in the middel of evry thing. Beach is disapointing. Service not good at all, take too much time for any thing I ask. Porto Marina hotel, its juts a room not a hotel.

8/10 Good

Ayoub, Giza, Egypt

Liked: Cleanliness, property conditions & facilities, room comfort
I can go again to Porto Marina
Every thing is OK. The only weak point is the Bell Man assistance, it is poor. The breackfast is enough quantity and quality. I recomend any one to go for rest>

8/10 Good

remon, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a good vacation porto marina resort
portomarina is a good place to take a vacation , how ever the hotel lacks some important services like to print a paper or to have a business center & also the mini bar is empty the view on the beach & on the inside lake is excellent however the rate is high up to some how i will try to go back to that hotel

4/10 Poor

Hazem

Disliked: Cleanliness, property conditions & facilities, room comfort
Good Facilities ... terrible Service
Good Facilities ... terrible Service. All you will get is a room ... don't have more expectations, and don't ask for anything form the room service. I kept asking for the food menu for to days with no response !! They charge hotel guests for Valet parking which is free for everyone else !!

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
أمام البحر مباشرة
كل شي جيد ماعدا شئ واحد وهو كان أسفل الغرفة علي البحر مكان يقدم الشيشة وهذا مضر لأنه طوال الليل كنت أشم دخانها وكنت أفضل أن تكون هذه الكافيه بعيده عن غرف الشاغلين وعن تيار الهواء حتي لا يضرون أحدا بدخانهم ولكن فيما عدا ذلك كله جيد وشكرا لإهتمامكم بهذا التقييم

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔 주변에 각종 편의 시설과 식당, 까페, 놀이 기구등이 있어 가족 단위 휴가를 즐기기에 좋은 곳입니다.

10/10 Excellent

NAMOUR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tout c'est très bien passé, à part le 1er jour on a du attendre 2 h30 pour avoir accès à notre appartement car le ménage n'était pas terminé mais on nous a compensé ce retard par un beau plateau de fruits + le bar dans la chambre. Enfin, très bel hotel et très propre, rien à dire, je le conseille.