Ratings based on 153 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
81% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Granite City Illinois

Been treated better.

Posted Jun 25, 2016
Hotel had incorrect reservation information. The desk attendant was mouthy and no help. She made me call Expedia to get it corrected even though I had a printed copy with me. The.motel was overpriced for the quality.
Comment from Hotel Management
Jul 10, 2016 by Angie , Hotel Management
Thank you for your review Mr. Tim. We apologize for the confusion upon check-in and are working hard to provide the best possible customer service. We appreciate your understanding as we rectified the issue.
5 out of 5
by Maurita

Posted May 24, 2016 on Hotels
Comment from Hotel Management
by Angie, Hotel Management
Thank your for providing us with your feedback concerning your stay. We were very happy to know you enjoyed your stay and look forward to your return!! Thank you, Angie Rogers-GM Sleep Inn Staff!!
5 out of 5
by Amanda

Posted Apr 21, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by Angie, Hotel Management
Thank you for taking the time to provide us with your feedback. We are very pleased to know you enjoyed your stay and look forward to your return stay the next time you are in the area. Thank you, Management & Staff
5 out of 5
by Claudia

Posted Apr 20, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by Angie, Hotel Management
We are very happy to know we were able to make your stay even more enjoyable. Thank you for your feedback and look forward to your return. Thank you, Management & Staff
4 out of 5
by David

Posted Apr 15, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by Angie, Hotel Management
Thank you for your feedback, we were happy to know you enjoyed your stay. We look forward to your return as we strive to make improvements...and reach towards the 5 star approval from you and all of our guest. Thank you, Management & Staff
5 out of 5
by Gerell from Tioga, La and Dallas, Tx

Accomodations great but breakfast not satisfactory

Posted Mar 22, 2016 on Hotels
In town to visit aging father in assisted living home. revisit the area where I grew up, visit a few friends, etc. Accommodations were great but the free breakfast left much to be desired. When I checked in late at night the desk attendant told me to be sure to take advantage of the free breakfast which he described as a full breakfast that included everything including eggs, bacon, etc. Unfortunately for me the next morning the most important meal of the day had no eggs, no bacon, no milk which means no cereal, no regular coffee so I drank decaffeinated, and the choice of sweet rolls was very limited. I had to go elsewhere to get the breakfast I wanted and had expected.
Comment from Hotel Management
by Angie, Hotel Management
Thank you for providing us with your stay. Your feedback has been used to make improvements especially in our breakfast area. The next time you are in the area we would like to invite you to return to see the changes we have made as we strive for your complete satisfaction. Thank you, Angie Rogers-GM & Sleep Inn Staff
4 out of 5
by A verified traveler

Sleep inn Pinevlle

Posted Mar 19, 2016 on Hotels
Indoor pool was great
Comment from Hotel Management
by Angie, Hotel Management
Thank you for your kind words and we look forward to your future return. Your satisfaction is our number one goal. Thank you, Angie Rogers-GM & Sleep Inn Staff
5 out of 5
by Ami from Houston

Awesome inside

Posted Feb 22, 2016 on Hotels
I'm from here originally and have never been in this hotel. It's very surprising and nice. The staff is very friendly. I will definitely stay again.
Comment from Hotel Management
by Angie, Hotel Management
We were very pleased to know how much you enjoyed your stay. Recently under new management, our guest satisfaction is our number one goal. We look forward to your future return!! Thank you, Angie Rogers-GM & Sleep Inn Staff
4 out of 5
by Rosalyn from Missouri

Posted Feb 12, 2016 on Hotels
Overall, very good. We would like to mention that even though there was an indoor pool it was not heated which made it difficult to swim. A heated pool would have made it more pleasant as we had booked the hotel to have an indoor activity due to the cold weather. It was also necessary to ask for towels our last night as none were left in the room after it was cleaned; however, the towels were delivered in a timely manner. The breakfast is good and the area was clean. We have stayed before and would consider staying again.
Comment from Hotel Management
by Angie, Hotel Management
We would like to Thank You for your feedback. Your satisfaction is our number one goal and we would like to reassure you, your feedback will be put to very good use. Thank you again, Angie Rogers-GM & Sleep Inn Staff
4 out of 5
by A verified traveler

Nice stay

Posted Feb 6, 2016
Courteous staff. Clean, smoke and Pet free which is a must for my wifes asthma.