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Booked this hotel online, having never stayed there or in Alexandria before. Nice hotel, in a great location, reasonable lobby, and rooms overall were clean. Most of all we found the frontline staff (doormen, bell hops) were excellent. But - and hence the low rating - the room was old and tired, ...
When we first checked in, the toilet didn't work. Maintenance tried to fix it. When that didn't work, staff was quick to move us to another room. Shuttle service to and from Metro was always prompt. Overall, staff was very helpful and courteous. Nice place to stay.
Perfect location. Clean and nice breakfast included.
Fantastic boutique hotel, recently completely renovated. Great location, intimate bar, great resaurant, board room and welcoming lobby space as well as friendly and helpful staff. Highly recommend
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