Suit adult couples and families with toddlers.
Posted Sep 4, 2016
Aqua Hotels Vale da Lapa is promoted as a 'spa' hotel. It's NOT a hotel, but a large, apartment complex with 1-2 bed apartments, spread over a large site. My apartment consisted of a large lounge with 2 sofa beds, kitchen and WC on the ground floor, and 2 large bedrooms with TV's and en-suite shower rooms upstairs.
Well furnished kitchen, with w/machine and dishwasher. Overall, the facilities and cleaning service were modern and 5-star.
However, be aware that Bedroom 2 is ONLY available (unlocked) if you have specifically booked 2 BEDROOMS.
It appears that this advertised as 'family accommodation'. This wasn't made obvious when I booked on Expedia, and I over-booked additional accommodation for two families. An expensive nightmare!
My biggest gripe were the pillows! Yes, really! They are filled with foam chunks and are more suited to a dog basket. A good holiday experience is as much about a good night's sleep, as sun, sea and sand.
Negative points: Quite a small 'hotel' communal dining area inside, with additional tables and chairs outside. Inadequate shade outside. The usual self service buffet. Not a great choice of hot food. Although friendly, the staff found it difficult to cope. With breakfast finishing at 10am, the quality of food goes rapidly downhill from 9.30.
The single swimming pool is too small for the amount of guests. Not enough sun loungers, with many broken.
The games facilities (a pool table and games machine) in the Games Room are wholly inadequate.