Ratings based on 584 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Newly refurbished

Posted May 6, 2017
We stayed in the Anantara in an extremely quiet week at the start of May. Starting with the positives, it is newly refurbished throughout, with a great spa, large gym, very helpful and friendly staff, peaceful, has beautiful views and with a great buffet breakfast. It is right next to the Victoria golf course but otherwise not much else. The hotel is a 15 min journey from the marina/town by shuttle bus but it is worth going there (or, at lunch, the golf course opposite) to eat. The couple of negatives for us were the value for money of lunch, dinner and drinks, with prices materially higher than hotels/restaurants of a similar standard nearby. And charges for WiFi of €10-15 a day - annoying! Some of the facilities such as the kids club, adult pool and tennis court weren't yet open but looked like they should be pretty nice once finished.
Comment from Hotel Management
May 9, 2017 by Tamir Kobrin, Hotel Management
Dear Alexandra, I appreciate your honest opinion regarding some aspects that didn't completely met your expectations, they will certainly be taken into consideration. I would like to mention that if you sign our free loyalty program - Discovery GHA - this will give you free WIFI connection among other benefits, don't miss the chance to join on your next stay. We truly hope that you give us the opportunity of welcome you back in a near future and show you all the new services and facilities improvements. General Manager
5 out of 5
by Hetash

Posted Jan 3, 2017 on Hotels
This was an excellent 5 star hotel, with great service throughout my stay. The staff were very friendly and helpful. As I travelled over the xmas break, many things were closed, e.g. the outdoor pools, pool bars and golf course closed from boxing day to the new year. The food was amazing, from the simplicity of the Emo restaurant to the variety at breakfast - really enjoyed the freshly made Spanish omelette each morning. The wifi service was a little disappointing as it seemed to reset each day from lobby to room. Also it is only free if you sign up to the free Discovery program. The indoor pool and spa treatment were fantastic - well worth the extra money for the rejuvenation massage in the Banyan Tree Spa. There is a daily shuttle to the sister hotel at the marina, to explore the shops, beach and casino. All in all a great relaxing break, would definitely like to go back in the summer when the weather is a lot warmer.
Comment from Hotel Management
Jan 7, 2017 by General Manager, Hotel Management
Dear Guest, We are very pleased to read that your recent experience at Tivoli Victoria went well and I´m very happy to know that you found the Hotel to be fantastic. Thank you for your kind words towards our Team attentive services and facilities. We are really looking forward to welcome you this summer, Mário Custódio - Tivoli Victoria General Manage
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Everything about this hotel is perfect.

Posted Jan 1, 2017
Beautiful place. No negatives whatsoever. We went over Christmas so it was quiet and quaint which is what we wanted. Definately going back.
Comment from Hotel Management
Apr 7, 2017 by Mário Custódio - Tivoli Victoria General Manager., Hotel Management
Dear Mia, We are absolutely delighted to read that you thoroughly enjoyed your experience at Tivoli Victoria and nothing fell short on your expectations. Thank you for your wonderful review, we are really looking forward to welcome you on your next visit to Vilamoura.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 25, 2016
Great staff, very friendly. Felt really well looked after with warmth.
Comment from Hotel Management
Dec 28, 2016 by Mário Custódio - Tivoli Victoria General Manager., Hotel Management
Dear Guest, We thank you for the feedback and for the wonderful comments about the Hotel. It is a pleasure to know that you felt well taken care and relaxed during your stay with us and we very much look forward for your next visit.
5 out of 5
by A verified traveler

Fantastic can't fault it.

Posted Dec 3, 2016 on Hotels
Fantastic hotel stayed here a number of times. 100 yards from Victoria golf club house. Rooms superb
Comment from Hotel Management
Dec 12, 2016 by General Manager, Hotel Management
Dear Guest, We are so delighted to hear that you have recently enjoyed another great experience at Tivoli Victoria and that we were able to meet your best expectations. The Team truly thanks you for your review and looks forward for your returning visit. Mário Custódio - Tivoli Victoria General Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 25, 2016
Fantastic facilities set in beautiful surroundings. Helpful friendly staff. Brilliant experience!
Comment from Hotel Management
Nov 29, 2016 by Mário Custódio - Tivoli Victoria General Manager., Hotel Management
Dear Guest, We are very pleased to read that your stay at Tivoli Victoria went so well and that you enjoyed an amazing experience. It is great to know that our fantastic facilities, and beautiful surroundings were so much appreciated. The Team is very grateful for your outstanding feedback and we are all looking forward to welcome you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 23, 2016
Pros: Staff and facilities in the hotel were excellent. The food in the restaurants was very good and the wine choices excellent
Cons: Bit far from Vilamoura but regular shuttle bus available
Comment from Hotel Management
Oct 25, 2016 by Mário Custódio - Tivoli Victoria General Manager., Hotel Management
Dear Guest, It is delightful to read such positive feedback regarding your recent stay with us. I'm very happy to know that our services and facilities suited your needs so well, providing you a a very pleasent experience. We really appreciate your review in Expedia and look forward to welcome you back on another occasion.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Relaxing stay

Posted Oct 16, 2016
Lovely hotel, very clean, friendly and helpful staff. A little out the way but makes for a quieter, more relaxing location and the shuttle bus to the marina means other amenities are easy to get to. Great breakfast. My only negative would be the tennis rackets and balls supplied by hotel were not in good condition but really a minor thing. Would definitely go back and recommend to others.
Comment from Hotel Management
Oct 16, 2016 by Mário Custódio - Tivoli Victoria General Manager., Hotel Management
Dear Guest, Thank you for sharing your recent experience in Expedia. It is a real pleasure to hear how much you have enjoyed your stay with us and not only our facilities but also the the atentiveness of the services were highly appreciated. We thank you for your comments and suggestions which are of extreme importance to our operation and hope to have the opportunity and pleasure to welcome you back.
5 out of 5
Recommended
for Everyone
by A verified traveler from stirling

Superb hotel which is ideal for golfers.

Posted Oct 15, 2016
Pros: Spa was fantastic - especially panoramic views. Location is ideal for golfers. Amazing outdoor pool. Lovely lounge area with pool table.
Cons: Music at pool side bar area wasn't to my taste. Distance from room to reception.
Location: Marina, golf, crazy golf, beach, casino, bars....vilamoura is really pretty and has lots of nice places to eat and drink.
Arrived early and able to get early check in which was lovely. Hotel felt very clean, spacious and modern. Bit of a trek to our room from reception but room was stylish and had nice views of golf course. Our room had a contemporary feel with sliding mirrored/wooden doors to separate en-suite and bedroom. Good storage which was found in hidden wall - contained safe, hairdryer, extra pillows etc. Room had nice balcony area which lounge beds. Good quality towels, sheets and products too. Turndown service nice extra! Spent a lot of time at pool, restaurant, spa, tennis and fitness centre. Golf course (Victoria) was closed due to preparation for Portugal masters which was starting the following week but husband was not short of choice of golfing options. We stayed at hotel in b&b option - breakfast was lovely and included everything!! We ate at marina most nights to experience something different - hotel provided free shuttle to and from Marina at designated times. This was busy but ideal. On one occasion we were not able to get on bus and hotel provided a free taxi.
Comment from Hotel Management
Oct 15, 2016 by Mário Custódio - Tivoli Victoria General Manager., Hotel Management
Dear Guest, Thank you very much for sharing your recent experience in Tivoli Victoria. We really appreciate your kind words regarding our exquisite location and overall facilities, as well as our committed Team. Once again thank you for your amazing review, I hope that you give us the pleasure of another visit in a near future.
5 out of 5
Recommended
for Couples
by A verified traveler from English Midlands

Welcome oasis of calm in a busy world

Posted Oct 9, 2016
Location: It is outside the town and unless you play golf there is not much to do apart from enjoy the pools and hotel facilities, but this is no hardship.
We had a lovely time at this hotel. The facilities were excellent and our room was very comfortable. The staff were all extremely personable and the waiters in the hotel bar in particular were very attentive. This is not the cheapest place to stay but if you are looking for comfort and a bit of pampering then this is the place to go. Food is pretty good in the restaurants and the local wine excellent and reasonably priced There is not much to do nearby but a shuttle bus runs about 6 times a day to nearby Vilamoura.
Comment from Hotel Management
Oct 15, 2016 by Mário Custódio - Tivoli Victoria General Manager., Hotel Management
Dear Peter, We are very pleased that we've succeeded to meet your expectations and that overall you enjoyed your experience at Tivoli Victoria. Thank you for your wonderful review, we are looking forward to welcome you back in the future.