Ratings based on 35 Verified Reviews

4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from T

Excellent breakfast

Posted Nov 1, 2016
Great location and excellent facilities. Friendly & helpful staff
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel, loved our balcony!!

Posted Sep 7, 2016
Had a great stay at the hotel, lovely room, fantastic balcony. Always sun loungers available no queues at breakfast. Loved the water park. Would to good to have someone monitoring unruly behaviour of children in the indoor pool and an entrance from the hotel to the waterpark would be beneficial!
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice and clean hotel with lovely staff

Posted Sep 5, 2016
I stayed here for a week with my son and from the day I arrived, the staff were friendly and very accommodating. Having unlimited access to the water park was an added bonus. It was the perfect place for children and you can't help but get excited as an adult aswell. Everytime we left the room to go out, we would come back to find it had been cleaned without fail. The housekeeping was always on point. The food at the hotel was quite limited and I don't feel as though the buffet was worth the price. However, there are two restaurants that are literally a 3 minute walk from the hotel and the food is reasonably priced and tastes fine. I definitely plan to return again in future.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good for Aquashow Park

Posted Sep 5, 2016
Nice safe hotel and free access to water park is a plus. The water park is amazing! The hotel was a little to far out. No shops within walking distance.
5 out of 5
Recommended
for Families
by A verified traveler from London

Great family friendly hotel. Highly recommend

Posted Aug 25, 2016
Pros: Great location if you have a car. Next door to Aquashow so could pop in a out as you liked. Good parking, nice pools.
Cons: Nothing really
Location: Fine if you have a car, Vilamoura marina, Praia da Falesia is a must see, Aquashow water park
Really enjoyed our stay here and would come back again. Nice hotel with decent sized inside and outside pools. Although the hotel was busy, the pools were never crowded and we could always get a sun lounger. We were lucky to get rooms on the 1st floor overlooking the pool with the extra large balconies. Plenty of free parking (suggest use the underground one as our car door got dented when left outside). Friendly staff and decent, cheap meals available poolside during the day. Other than waterpark next door, hotel isn't in walking distance to any beaches etc however they do run a bus service to the Marina at Vilamoura which is pretty with lots of shops and restaurants. We had a rental car which we used a lot. Also nearby is a Praia de Falesia which is a fantastic beach, much larger and nicer than the beach at Albuferia which we visited for a day. Prais de Falesia is much better for kids (sea is calmer) and there is plenty of free parking nearby, however parking is generally overflowing by 10am so get there early. Great having waterpark next door to hotel but minimum height for most rides is 1.2m. For smaller kids there is a very good pool with slides for them (however on our last day we did spot a poo in it!). Opens at 10am but by 11 the queues are ridiculous (30mins min for each slide) which took the shine off it. Also have reptile and birds of prey shows on during the day which was good.
Comment from Hotel Management
Sep 3, 2016 by Célia Isidoro, Hotel Management
Dear guest, we appreciate your visit to our Hotel. We hope you visit us soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

If you're looking for a family holiday...

Posted Jun 15, 2016
I've literally just come back from my stay here and it was amazing. I went as a sole traveller for the first time in order to try something new and I love how helpful the staff were. I didn't speak the language and the only word I learnt throughout the whole trip was "obrigado" which I hope means "thank you", but this didn't matter as most people spoke English as well as Portuguese. I say it's great for families as the hotel comes along with an all access type ticket to visit the Aquapark water park whenever you like throughout your trip. This means parents can visit the park numerous times without breaking the bank and don't have to worry about paying for travel to get to and from the park. It's great! There's also loads of excursions to choose from: from jet skiing to parasailing to dolphin watching to safari to dirt bugging - it's awesome. And the weather....amazing! All in all the hotel was fab, the Algarve itself is fantastic and I would go again, maybe with my family or a couple of friends next time.
Comment from Hotel Management
Sep 4, 2016 by Pedro Abreu, Reception, Hotel Management
Dear guest, we appreciate your visit to our Hotel. We hope you visit us soon
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Excellent hotel, especially for a short stay

Posted Jun 4, 2016
The hotel was comfortable, clean and bright. It's main 'attraction' for me was not the waterpark, (which is included in the price and is excellent), but it's staff. They rescued us by sending my daughter's mobile phone in a taxi, to the airport when we realised two hours before departure that she had unfortunately left it in the room! Food at the hotel was reasonable and there were local restaurants a short stroll away from the hotel. Two drawbacks are that there is no free wifi in the rooms (but it was free in reception). Also, (apart from the restaurants and waterpark), there is little else to do near to the hotel. This didn't stop us though - in four days we rested, visited the beach ( there is a free bus from the hotel), shopped, went to the cinema, used the local buses and ate more than we should. It was a great short break!
Comment from Hotel Management
Sep 4, 2016 by Pedro Abreu, Reception, Hotel Management
Dear guest, we want to thank on behalf of all Aquashow team, your visit to our Hotel. Following the suggestions made by you, we inform you that we will consider them and try to improve these aspects
4 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted May 27, 2016
Would recommend this hotel to friends but it's a taxi ride to the local beach or towns would recommend using the local taxi rather than hotel service as it is about 5-10 euros cheaper everytime. Overall hotel was great and staff were very friendly and helpful. You get access to the water park next door which is a great day out.
Comment from Hotel Management
Sep 4, 2016 by Pedro Abreu, Reception, Hotel Management
Dear guest, we appreciate your visit to our Hotel. We hope you visit us soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Lovely Hotel

Posted May 27, 2016
Hotel was nice and clean. Staff were very polite and friendly. Very good value for money.
Comment from Hotel Management
Sep 4, 2016 by Pedro Abreu, Reception, Hotel Management
Dear guest, we appreciate your visit to our Hotel. We hope you visit us soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from U.K

Beautiful, modern, clean hotel

Posted May 19, 2016
Only problem was that there is no wifi in the rooms. Wifi works in the lobby only. Also there is not a wide variety on the menu. Everything else was great.