Unfriendly staff at Clube Pria De Rocha.
Posted Mar 25, 2013
Room was just adequate, bathroom was in dreadfull condition, door on bathroom was wodden and in serious need of replacing, shower head could only be described as disgusting, we were unable to shower for the 5 days we stayed due to the state of the shower head and the bath did not look much better.
One particular member of staff on the reception desk was very rude, he was asked to make a airport transfer call which he insisted upon charging 5.50e for call also at one stage i had to speak to the lady regarding this transfer the particular staff member kept telling me i could not stay on the line and then proceeded to very rudely disconnect the call on me.I found his attitude and manner very rude and personally do not think he should be anywhere near a reception desk.
Also there was no kettle or toaster in room
Overall the cleanliness and facilities of hotel were very disappointing, Staff were most unhelpfull and i realy would not recomend hotel to anybody.