Pool Closed - Insect Infestation
Posted Feb 6, 2017
Booked a short stay at CP Vilamoura and was very disappointed to find that on arrival at 13:00 the main restaurant was not open fto guests or lunch, but was reserved for a business conference, despite the group taking up only one quarter of the dining room.
We then found out from the TV in our bedroom that the main swimming pool was closed for maintenance, and there was a charge to use the indoor spa pool. This was not mentioned at check in.
Situation not improved when we discovered that our room had a major Mosquito infestation. Made sure windows were closed, but no improvement. By the end of our stay we tracked down the entry point and could see the insects entering the room through a ceiling hatch.
The rooms are a good size, and the hotel is generally very clean (insects aside).
The grounds are very good with great access to the new promenade and great beach.