Ratings based on 332 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from Cardiff

Excellent hotel with great facilities

Posted Nov 27, 2016
Pros: It is clean, comfortable and situated in a quiet area
Cons: N/A
Location: There are large areas around the hotel devoted to golf but it is still possible to take walks of varying lengths .
We have just returned from our third stay at the Hotel Hilton, Vilamoura. As on each previous stay we thoroughly enjoyed a relaxed holiday, due to the first class attention of the staff in all departments. At this time of year the hotel is more quiet, especially as it is situated between golf courses, but it is easy to walk to the town if you do not wish to use the hotel's bus service. We hope to return to the hotel in the near future.
Comment from Hotel Management
Nov 28, 2016 by Dinis Pires/ general manager, Hotel Management
Dear Guest, We are delighted you enjoy our hospitable staff's care and attention. Earning your loyalty is our greatest reward and we all look forward to welcoming you back each time. Kind regards, Dinis Pires general manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 20, 2016
Pros: Everything food was good
Cons: It was very expensive so I would bring the prices down in the bars
Location: Lovely golf club
Lovely hotel good facility's rooms very spacious always cleaners available buses to and from marina and beach
Comment from Hotel Management
Oct 21, 2016 by Dinis Pires/ general manager, Hotel Management
Dear Guest, We're delighted you enjoyed your stay at our property and thank you for your feedback. Looking forward to welcoming back again soon. Kind regards, Dinis Pires general manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Sep 27, 2016
The hotel staff was very accommodating and assured you had a great vacation. I would stay there again if I went back to Vilamoura
Comment from Hotel Management
Sep 27, 2016 by Dinis Pires/ general manager, Hotel Management
Dear Guest, We're thrilled you enjoyed our hospitality and very much look forward to your return. Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Leicestershire

honeymoon

Posted Sep 22, 2016
Excellent hotel friendly staff good location 25 min walk to the marina or the hotel provide free bus service.
Comment from Hotel Management
Sep 23, 2016 by DinisPires, Hotel Management
Dear Guest, We're very honoured that you chose to celebrate your honeymoon at the Hilton Vilamoura and trust you had a memorable experience. Looking forward to seeing you again soon! Kind regards, Dinis Pires, general manager
4 out of 5
Recommended
for Everyone
by A verified traveler from nottingham

Lovely hotel

Posted Sep 18, 2016
Lovely hotel with shuttle service to beach and marina but expensive for food and drinks with no alternatives nearby for a stroll for lunch or breakfast if not included. Always nice to have a post pool drink or two before getting ready for dinner and there is a beach club but Hilton prices. Other than that room and facilities faultless.
Comment from Hotel Management
Sep 19, 2016 by DinisPires, Hotel Management
Dear Guest, Thank you for staying at the Hilton Vilamoura. We’re delighted you enjoyed the accommodations and resort facilities, and hope the prices won't deter you from visiting again in the near future. Kind regards, Dinis Pires, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely relaxing break

Posted Sep 13, 2016
Great hotel and facilities, shuttle bus gets a bit busy but quick to turn around any queues. Beautiful Marina and shuttle service to H20 beach
Comment from Hotel Management
Sep 13, 2016 by DinisPires, Hotel Management
Dear Guest, Thank you for the high rating and feedback of your recent stay at our resort. We're delighted you enjoyed a relaxing break and look forward to your return. Kind regards, Dinis Pires, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Abu Dhabi

Posted Sep 2, 2016
Very good facility and value for money, would highly recommend
Comment from Hotel Management
Sep 2, 2016 by DinisPires, Hotel Management
Dear Guest, We’re thrilled to have met your holiday expectations and thank you for recommending our property. Kind regards, Dinis Pires General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel

Posted Aug 31, 2016
The hotel was nice and staff exceptionally friendly and helpful! The hotel is not too close to the marina or beach but they provide a free shuttle bus to both places.
Comment from Hotel Management
Aug 31, 2016 by DinisPires, Hotel Management
Dear Guest, We're thrilled you enjoyed your stay at our property and felt so well looked after by our staff. We thank you for your visit and hope to see you back on many more occasions. Kind regards, Dinis Pires / General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Manchester

Nice resort

Posted Aug 24, 2016
Pros: the staff did try to help as much as they could but there were a few who were a bit condescending.
Cons: the size of the beds was too small!!
Location: the location was great with loads of things to do nearby most of the activities have transfers available so it's easy to get to them!
overall i had a great stay at the hotel Vilamoura! the pools are great and the beach is close, however, the shuttle bus only leaves every hour so if you miss it its a long wait!
Comment from Hotel Management
Aug 24, 2016 by DinisPires, Hotel Management
Dear Guest, We’re delighted you had an overall great stay at our property but very much regret that the beds were not suited to your needs and apologise for the attitude of some of the staff. Please be assured that we will continue our efforts to offer adequate training and guidance to all team members so as to ensure they conduct themselves appropriately at all times. We thank you for staying with us and look forward to your return. Kind regards, Dinis Pires General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from scotland

Get the right room and it will make your stay

Posted Aug 12, 2016
The Hilton vilamoura is a great family hotel. Key is to get pool view or golf course as the other view is of a noisy street. Highly recommended, good food and not far from town. Room cleaning deteriorated since we were last here with people arriving after 5pm to clean room!
Comment from Hotel Management
Aug 17, 2016 by DinisPires, Hotel Management
Dear Guest, We’re very sorry to have let you down with the late servicing of the room. We have in the meantime stepped up efforts to correct this situation and ensure compliance with service standards. We thank you for staying at the Hilton Vilamoura and hope to exceed all expectations on your next stay. Kind regards, Dinis Pires General Manager