Ratings based on 580 Verified Reviews

4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect Relaxation

Posted Jul 22, 2017
We had an amazing stay at this hotel. The staff were very welcoming and had a good sense of humour. Breakfast was fab and the pool area was relaxing and not too crowded. Definitely a recommended hotel from us!
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel

Posted Jul 15, 2017
Nice hotel. Staff very pleasant. Free bus service into marina, beach and town was very useful however would have been great if the times were a little more spread out. The late bus into town and marina would have been good a little later. Piano bar was very relaxing but would have been good if there were livelier music on some nights. But overall very relaxing holiday. The indoor pool was very much needed when the temperature got too high. Our room had every thing that was needed. However looked a little tired.
Comment from Hotel Management
Jul 23, 2017 by paulo rodrigues, Hotel Management
Hello Kathy, thank you for your review. We shall consider and try and improve where possible. We have begun remodeling the rooms however with the hotel satying open 365 days we are doing this in stages and hopefully this winter we will be able to advance with another section. Kindest regards Paulo
4 out of 5
Recommended
for Everyone
by A verified traveler from Edinburgh

Perfect for families and couples.

Posted Jul 11, 2017
The hotel was clean and had good facilities. The pool was great - nice and big and the pool bar was fab and not overpriced. The hotel staff overall were very friendly and helpful. We only had breakfast included but there was a very good selection of food everyday which was really good quality. The hotel offers a free bus to albufeira and to a nearby beach (though there is a lovely beach within walking distance). The only thing I would have really appreciated was tea and coffee making facilities in the room. Overall, a very nice stay, great location, great value for money and I would recommend this place to a friend.
Comment from Hotel Management
Jul 12, 2017 by paulo rodrigues, Hotel Management
Hello Lisa, thank you for your review and I am pleased your stay was a pleasent one. We will be considering the possibility of adding the mentioned facilities to our rooms however, this was not contemplated originally in the hotel services but definitely a point to consider. Thank you once again regards Paulo
5 out of 5
Recommended
for Everyone
by A verified traveler from scotland

Fantastic hotel.

Posted Jul 10, 2017
Couldn't fault this hotel in any way. Lovely hotel, spotlessly clean and staff are great. It's on a hill which gives you great views of the ocean. The shuttle bus runs all day to take you into the town/beach. There's also couple of bars close by. Had a great stay here and would definitely go back.
Comment from Hotel Management
Jul 10, 2017 by Daniela Alegre, Hotel Management
Dear Ian and Sandra, Thank you for your AWESOME review, your opinion is very important to us. :-) Our staff is pleased with your comments and they are waiting for your next visit. It will be a great pleasure to welcome you again at Hotel Baia Grande. Kind Regards,
3 out of 5
Recommended
for Couples
by A verified traveler from ireland

Nice hotel....

Posted Jun 5, 2017
Pros: It was clean, spacious lovely friendly helpful staff music nightly (except Monday night) with a courtesy bus facility to Albuferia....
Cons: As I have said I think it should add a teas making facility to their rooms...
Location: The location is quiet ...there are some restaurants nearby but the roads are narrow and not suitable for walking ...it is very quiet area....
The hotel was very nice, it lacked tea making facilities in the bed room ....
Comment from Hotel Management
Jun 11, 2017 by Daniela A. , Hotel Management
Dear Ber, Thank you for your review, your opinion is very important to us. Your comments are very important for us to do even better. It will be a great pleasure to welcome you again at Hotel Baia Grande
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 2, 2017
Excellent service. Good entertainment in evenings. Nice room. Staff are awsome!
Comment from Hotel Management
May 30, 2017 by Baia Grande, Hotel Management
Thank you for your review, your opinion is very important to us. :-) Our staff is pleased with your comments and they are waiting for your visit. It will be a great pleasure to welcome you again at Hotel Baía Grande.
2 out of 5
by A verified traveler

Standard not the sane

Posted Dec 10, 2016
Third time at this hotel, first two times excellent service This time not so good. Staff not very friendly, seems tired and overworked and as a result they weren't able to give much interms of a smile! Rooms are not clean, need dusting a painting
3 out of 5
by A verified traveler

Renovation work spoilt our stay.

Posted Nov 11, 2016
Pros: Staff, location.
Cons: Advance notification of major works.
Pool was being renovated. Noise and dust all day long. Couldn't use the outdoor space despite great weather. Hotel should not be open during major works like this. We only had 3 nights and got no respite....
5 out of 5
Recommended
for Everyone
by A verified traveler from manchester

Posted Nov 9, 2016
Pros: Everything was lovely, we where a group of 20-25 age group ( probably the youngest group). Everyone was helpful and friendly, both the staff and other guests
Cons: Anlot of facilities and good wifi. Close enough to town, about 7-10 mins drive. 10 min drive to the beach. Shuttle bus provided to different activities fantastic
Location: Good
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 8, 2016 on Hotels