Ratings based on 98 Verified Reviews

3.9 out of 5
76% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from England kent

Great location for stunning beach

Posted Oct 17, 2016
This is our second visit. Lovely 15min walk along the beach broadwalk to Alvor. Best location for stunning hidden beaches amongst the rocky coves. Hotel staff friendly especially the bar staff. Great variety of food. Gained a notch on my belt! Red wine not good though. Only fault is the hotel is quite dated could do with modification.
Comment from Hotel Management
Oct 20, 2016 by CS, Hotel Management
Dear Mrs. " Alison", Thank you very much for sharing your feedback regarding your recent stay at the Pestana Delfim.. We are delighted to hear you had a great time with us and enjoyed our beach location. We are glad you enjoyed the quality of service we provide. We are looking forward to welcoming you back very soon during your next visit. Com os melhores cumprimentos Carlos Santos Gestor de Unidade
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Posted Oct 6, 2016
Pros: Room is comfortable and foods are great also location is fantastic
Cons: There is. No wiffi in the rooms so if you need Internet you need to go to the ground floor
Location: N/a
Comment from Hotel Management
Oct 8, 2016 by CS, Hotel Management
Dear Mr"gh", We are pleased to hear that you have enjoyed your stay with us. We do take guest feedback very seriously as we are always looking for ways to improve upon guest experiences. I will certainly share your feedback with the relevant heads of department to ensure maintain the highest standards of service are maintained at all times. Your positive comments about us have been really appreciated and we sincerely hope that your travelling plans bring you back to Algarve and to the Pestana Delfim Hotel, so we can have the pleasure of hosting you again. Kind regards, Carlos Santos Unit Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Fabulous!

Posted Jul 30, 2016
Pros: Clean and well managed
Cons: Struggling to think of anything
Location: Near Alvor a quaint town with cobbled streets. Portimao is stunningly beautiful.
Two minute walk to the beach which is superb and very beautiful. Pool great, hotel very clean. Food choices excellent, something for everyone and not just chips for children!!!! Family friendly, lovely area, go out and about, cheap for taxi or free shuttle bus, beautiful country.
Comment from Hotel Management
Aug 11, 2016 by Santos, Hotel Management
Dear Mr. Kaz, Thank you for taking the time to post such a fantastic review regarding your recent stay at Pestana Delfim Hotel. We were delighted to learn you had a very enjoyable time with us! Thank you for your very kind comments. We will look forward to have the opportunity to welcome you back to our Hotel. Kind Regards, Carlos Santos Unit Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel close to the beach and local town Alvor

Posted May 29, 2016
Hotel Delfim is well situated for the beach and within 20mins walking distance of Alvor. Staff are friendly and efficient and Hotel meals were adequate. Some Bar staff were a little crazy but they kept the drinks flowing. On the downside the Hotel really needs a complete refurbishment, as the interior and rooms definitely look dated. Room and pool towels were close to threadbare and surely need replacing soon. Perhaps the Pestana Group could invest a little money in this hotel - it appears to have been ignored over recent years.
Comment from Hotel Management
Jul 19, 2016 by CS, Hotel Management
Dear guest, Thank you for your nice and honest review. We will work in your opinions, they are very valuable for management to understand and measure customer’s satisfaction. It was a pleasure to have you as our guest and we hope to have an opportunity in the future to welcome you again in our unit. Kind regards Carlos Santos – Unit Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Manchester UK

Good location is the only major plus.

Posted Sep 27, 2015
Pros: Walking distance to Alvor which have some fantastic restaurants and good Portuguese food. Walk onto the beach and easy drive to the golf course.
Cons: Desperately needs handyman that can start fixing stuff and a chef with taste buds or that is allowed to visit some of the other local food places.
Location: Food at Casa do Rio go for Cataplanas and the chorizo. Food at Ribeiro's and the fresh prawns and Tuna is exquisite Coffee and drinks at Atrium 53
This was exactly what i expected from the reviews of others but i was hoping that there has been some improvements but I think the hotel is happy to gather for a specific group of people and won't change. The building is clean but dated, multiple parts have out of order signs on and it has definitely gone past its pride. On the plus side you are close to a lovely beach, 15 minute walk to Alvor harbour and about 15 min drive from the Alto golf course. So who is the hotel catering for- if you are a plane Jane love drinking free booze al day , then have a selection of fairly bland food, simple entertainment and play a few rounds of golf this is the place for you. It will also suite a family who just want to let the kids run wild and drink as much fizzy drinks and food as possible it will work. There are quite a few selections of food but is doesn't represent Portugal at all. Food is bland and by day 2 you realise that even if things look different they still taste the same. But it is a no hassle break so doesn't need to make many decisions and we will go back to the area but the hotel doesn't do anything to encourage you to return as everything is so average that it makes you think may be going somewhere else will be better the next time.
Comment from Hotel Management
Oct 3, 2015 by RS, Hotel Management
Dear Guest, Thank you for taking the time to share with us your comments.It is indeed disappointing that your stay with us has not been outstanding. We apologize for the dissatisfaction you have experienced.We aim to improve and we look forward to serving you better in the future. R S- Manager
4 out of 5
by Adam from Leigh On-Sea

A pretty nice hotel with some good and bad points!

Posted Aug 11, 2015 on Hotels
The hotel has a lovely large swimming pool, along with a smaller one for kids. There never seemed to be any difficulty acquiring a sun bed, despite being fully booked throughout my stay. The close location to the beach is also ideal, with a direct pathway leading from the hotel grounds. The general decor and furniture is looking a bit tired now, and in need of a refresh. The rooms have a wonderful big balcony, with most facing the sea. These are very dated though and require some serious modernisation, in order to retain a 4 star standard. The variety of food was always very good, offering at least 5 or 6 different meat and fish dishes. The self-service bar in the middle of the pool was great; or simply asking a member of staff for drink was fairly straight forward. The all inclusive package worked out very well, especially when kids are involved. It also makes life easy having set time frames when to go to the restaurant and everything is just spread out for you! :-). The kids club kept the little one busy, while the evening entertainment kept things quite lively. There is a games room that offered a bit of fun, along with a couple of pool tables (albeit with balls missing!).
Comment from Hotel Management
Oct 24, 2015 by Guest Service Manager, Hotel Management
Dear Guests, Thank you for taking the time to post such a fantastic review regarding your recent stay at Pestana Delfim Hotel and share it with other travelers. We were delighted to learn you had a very enjoyable time with us! Thank you for your very kind comments . We sincerely apologize that we did not meet your expectations in certain areas. We hope to have the opportunity to welcome you back to our Hotel. Kind Regards, Ricardo Santos Unit Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to beach and Alvor

Posted Aug 8, 2015
Nice big pool, lots of sunbeds. Lovely beach 5 mins away.
Comment from Hotel Management
Aug 24, 2015 by RS, Hotel Management
Dear guest, We appreciate your comments regarding your stay at Pestana Delfim hotel. It is always a pleasure to receive positive feedback. Looking forward to welcome you in Pestana Delfim, again, in a near future. Kindest Regards, Ricardo Santos-Unit Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great value for money, lovely stay

Posted Aug 7, 2015
Pros: location
The hotel is set in an ideal location, being able to walk from the gardens straight onto the beach is a big pro. The grounds are good and spacious with plenty of sunbeds and shade. Lot's of shade under the trees the salt water pool is very large. The swim up bar is not in use and the self service soft drinks station placed in bar is not very appealing. Pool towels could be better. Tennis courts are good Rooms are large with a tired decor but clean with furnished large balcony's and an impressive view (we booked seaview). Bed's are comfortable. Bathroom has a powerful shower and is large too. Housekeeping was done on a daily basis. Staff is very friendly and helpful. Food is fresh and plentiful but a bit repetitive (lot's of pork and fish no beef or seafood, starters had no variation, fresh fruit and fresh salad was good. The Italian restaurant was very disappointing. Lunch time is a bit of an ordeal! It gets too busy and the restaurant is incredibly noisy with too many poorly behaved and screaming children/toddlers which is obviously the parent's doing but unfortunately it affects the other guests including families with well behaved children! Also guests turn up in swim gear with a t-shirt or wrap on top.Afternoon snacks are plentiful and nice (salad, dressed breadrolls, cakes, icecream,,tea, coffee, espresso, etc) We had a pre dinner drink in the bar on the 2nd floor, which was pleasant and quiet. Good choice of drinks. The pool bar was good too. Dinner was good.
Comment from Hotel Management
Aug 27, 2015 by RS, Hotel Management
Dear Guest, We are pleased to hear that you have enjoyed your stay with us. Your positive comments about us have been really appreciated , we sincerely apologize that we did not meet your expectations in certain areas, we take our guests’ feedback seriously as this is the only way we can truly measure and continuously improve the service we provide to our guests. We sincerely hope that your travelling plans bring you back to Algarve and to the Pestana Delfim hotel, so we can have the pleasure of hosting you again.At the Pestana Delfim, Kindest Regards, Ricardo Santos Unit Manager
4 out of 5
Recommended
for Families
by Jenny Q.

Great family all inclusive sun holiday

Posted Jul 25, 2015 on Ebookers
Really enjoyed our family stay. Good hotel, great food for an all inclusive property, enjoyable walk along the beach to village and beautiful coves if you walk to left on entrance to beach from hotel. Really efficient and helpfull staff, complimentary towels for the pool/beach and water included in all inclusive. Not the place to go if you are not keen on kids running around having fun. Mainly Potugese holiday makers during our stay. Only downside (or possibly an upside as you arent attached to devices for yourstay) is that wifi only available on first and second floors. Would certainly recommend
5 out of 5
Recommended
for Couples
by A verified traveler from Warwickshire, England

Great Place to Holiday

Posted Jul 19, 2015
Pros: Location, Friendly Staff, Sea Water Pool.
Cons: Some of the decoration is looking a bit dated, and the air conditioning in the restaurant is not efficient in keeping it cool.
Location: Town of Alvor is well worth a visit, reasonably easy walking distance away. lots of bars restaurants and cafes to explore, while watching world go by.
Friendly clean hotel, fabulous views from the 15th floor room we had, lovely sea water pool, good choice of buffet food, and drinks. Short walk through the gardens to the 4kms of white sandy beach. Very helpful staff, without exception, handy location for the pretty fishing town of Alvor, and its stunning estuary.We will be revisiting !!!
Comment from Hotel Management
Aug 24, 2015 by RS, Hotel Management
Dear Guest, Thank you very much for your insight and positive feedback about our hotel. Thank you for highlighting our staff for their exceptional service. I will share your comments with the team who will be glad to hear them. Please do make the time for another visit in the not too distant future and we are all glad you enjoyed your time with us. Best regards, Ricardo Santos Unit Manager