Ratings based on 91 Verified Reviews

4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from northwest england

Posted Dec 30, 2016
Hotel is good if a little dated. Very clean and staff polite and helpfull. But food in hotel restaurent rather poor and expensive, eating out you will find much better quality at half the price. Beach is next to hotel grounds and very good with soft sand and a gentle gradient to the sea.
Comment from Hotel Management
Jan 13, 2017 by joao.martins@pestana.com, Hotel Management
Dear Guest, Thank you very much for your comments regarding our services and staff in Expedia. Your opinion is highly important to the Pestana Dom João II Hotel and to other guests that consider a trip to the Algarve. We thank you again for the great remarks and hope to have the opportunity to welcome you again in a near future. Our best regards João Martins | Director Área Algarve / Algarve Area Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Belfast

Great location

Posted Oct 30, 2016
Pros: The nearest restaurant and bar are only a 5 minute walk away. Nice hotel,pleasant,friendly,and helpful staff.
Cons: Being on a strict gluten free diet,I would like to be able to make toast for breakfast without the danger of cross contamination from ordinary bread.
Location: Right on the beach,very close to the town.
We have stayed in this hotel 3 times now,and are returning in December. That says it all.
Comment from Hotel Management
Oct 30, 2016 by Carlos Santos, Hotel Management
Dear Guest, Thank you very much for your excellent comments in Expedia. Your opinion is very important to the Pestana Dom João II Hotel and to other guests that consider a trip to the Algarve. We hope to have the opportunity to welcome you again in a near future. Sunny regards from Portugal Carlos Santos Unit Manager Pestana Dom João II Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from newcastle

Good hotel

Posted Oct 26, 2016
Pros: Good location for beach. Great breakfast. Rooms comfortable
Cons: Internet poor. Bit of a walk into town. Hotel bar a rip off. Bedroom tv old so unable to use USB to watch films.
Location: Alvor has plenty of pubs and places to eat. But shopping poor. Not much to do.
Comment from Hotel Management
Oct 30, 2016 by Carlos Santos, Hotel Management
Dear Guest, Thank you very much for your excellent comments in Expedia. Your opinion is very important to the Pestana Dom João II Hotel and to other guests that consider a trip to the Algarve. We hope to have the opportunity to welcome you again in a near future. Sunny regards from Portugal Carlos Santos Unit Manager Pestana Dom João II Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Beautiful Hotel That Just Misses the Luxury Mark

Posted Sep 29, 2016
Pros: AS I said: Location--right on the sea (3 minute ride or ten minute walk into town), view from balcony Breakfast buffet was a feast
Cons: See Above
Location: Sagres: "End of Europe"/place that launched Portugal's Age of Exploration (50 miles away) Lagos: first slave market in Europe (12 miles away)
OK--so the location is wonderful (right on the Sea), the room was not luxurious, but very nice (Balcony, sea-view, comfy bed), and the breakfast buffet was lavish. So why not 5 stars? Unfortunately, a few minor and major hiccups make this hotel seem less-than-luxurious and mar the total experience. For example, no coffee/tea set-up in room, no free bottled water offered, and the only amenities were shampoo and bath gel (no body lotion at a place where many would be sunning!) feels a little cheap on the hotel's part. Furthermore, the hotel policy re beach towels (Must be picked up between 10:00AM and Noon only, which is inconvenient for those who leave for sightseeing early and come back late) makes one feel the hotel policies are not construed for patron's comfort but instead for the convenience of the hotel (and the beach towels are very flimsy and only one is given!) But the kicker was that despite the fact that the hotel's website predominantly boasts of the fact that it is located on the beach, the Hotel does not provide its own chairs, lounges, umbrellas, etc. on the beach--if one wants to sit there one must pay for the use of these to the beach vendors; this is in spite of the fact that the hotel cost includes a resort fee.
Comment from Hotel Management
Oct 2, 2016 by santos, Hotel Management
Dear Guest, Thank you very much for your excellent comments. Your opinion is very important to the Pestana Dom João II Hotel and to other guests that consider a trip to the Algarve. We hope to have the opportunity to welcome you again in a near future. Sunny regards from Portugal Carlos Santos Unit Manager Pestana Dom João II Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely views good location

Posted Sep 29, 2016
Just had a week here very nice hotel would recommend .
Comment from Hotel Management
Sep 29, 2016 by carlos.asantos@pestana.com, Hotel Management
Dear Guest, Thank you very much for your excellent comments in Expedia. We hope to have the opportunity to welcome you again in a near future. Sunny regards from Portugal Carlos Santos Unit Manager Pestana Dom João II Hotel
3 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Nice hotel good for families

Posted Aug 16, 2016
Pros: Good breakfast, close to beach, usually manage to get a sun lounger.
Cons: Room allocation should match what was booked
Location: Hotel is right on the beach and just a short stroll into the lovely village of Alvor with its excellent restaurants.
Although we enjoyed our stay at the Dom Joao we were a little disappointed on arrival as we were checked in to a room with facilities for a disabled person, which we did not require, and that had no balcony. This is the second time we have visited the Dom Joao and unfortunately had problems both times with rooms. It makes the start of a holiday quite unsettling as you are unable to unpack and wait anxiously to be allocated what you had booked months in advance.
Comment from Hotel Management
Sep 4, 2016 by carlos.asantos@pestana.com, Hotel Management
Dear Guest, Thank you very much for your comments. Your opinion is very important to the Pestana Dom João II Hotel and to other guests that consider a trip to the Algarve. We hope to have the opportunity to welcome you again in a near future. Sunny regards from Portugal Carlos Santos Unit Manager Pestana Dom João II Hotel
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Apr 28, 2016
Pros: The friendliness of staff and guests very comfortable and relaxed atmosphere.
Cons: Tea making facilities in room
Location: Beautiful walks, lovely restaurants
It was a short break. Very relaxing and casual. Extremely friendly staff nothing was too much trouble. Close to all amenities and lovely restaurants and beautiful coastal walks.
Comment from Hotel Management
Oct 30, 2016 by Santos, Hotel Management
Dear Guest, Thank you very much for your wonderful review and for recommending our hotel to other travelers. Your kind words give us the great filling of mission accomplished and we also look forward to welcome you again next year. Please let us know of your return as soon as possible. With kind regards, Carlos Santos Unit Manager Pestana Dom João II Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great beach view

Posted Jan 13, 2016
The hotel has an amazing view of the south coast of Portugal .. upon arrival on the 5th floor lounge, the view was so stunning that we decided to pay an extra €60 for the whole 4 nights to move into a seaview room .. however still failed on getting one huge double bed instead of two single beds with really stiff edges in the middle of the joined beds .. Breakfast were the only meals we had in the hotel as we were mostly out exploring other towns around .. they served english breakfast mainly which sometimes requires more quality control .. With the cool early January weather .. the hotel was not packed with people which was really nice and quiet .. therefore less staff as well .. which means no room service after 9pm .. it was unfortunate and bad idea to take a nap before dinner ..
Comment from Hotel Management
Jan 17, 2016 by Santos, Hotel Management
Dear Guest, Thank you very much for your excellent comments in Expedia. Your opinion is very important to the Pestana Dom João II Hotel and to other guests that consider a trip to the Algarve. We hope to have the opportunity to welcome you again in a near future. Sunny regards from Portugal Carlos Santos Unit Manager Pestana Dom João II Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from Belfast

Great hotel close to the beach and local amenities

Posted Jan 5, 2016
Pros: Breakfast was included in the price Very close to the beach Friendly staff Clean and comfortable Facilities on site
Cons: 20% Discount off the spa should be open for the duration of your stay instead and not just for the date of check
Location: Alvor is a short walk to the nightlife and for eating out Local boat guides can be organise on the sea front Sky diving
Stayed for ten days over the Christmas period, the staff was very welcoming and friendly from the cleaners, gym staff and hotel reception. My stay included a buffet breakfast which was value for money and had a good selection to chose from. Overall it ticked all the boxes I was looking for during my stay, if you are visiting for sky diving this hotel is a short journey by car to the air strip.
Comment from Hotel Management
Jan 7, 2016 by Santos, Hotel Management
Dear Guest, Thank you very much for your excellent comments in Expedia. Your opinion is very important to the Pestana Dom João II Hotel and to other guests that consider a trip to the Algarve. We hope to have the opportunity to welcome you again in a near future. Sunny regards from Portugal Carlos Santos Unit Manager Pestana Dom João II Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2016
Cons: It would be good if the gym and the pool closed a couple of hour later
Location: Eat, drink and skydive \m/ The beach seems to be great on summer.
Nice and quiet hotel. Great Breakfast. Just a short walk to the beach. Didn't have time to use the other facilities on the hotel.
Comment from Hotel Management
Jan 7, 2016 by Santos, Hotel Management
Dear Guest, Thank you very much for your wonderful comments regarding our services in Expedia. Your opinion is highly important to the Pestana Dom João II Hotel and to other guests that consider a trip to the Algarve. We thank you again for the great remarks and hope to have the opportunity to welcome you again in a near future. Our best regards Carlos Santos Unit Manager Pestana Dom João II Hotel