Ratings based on 427 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Nice hotel

Posted Aug 29, 2016
Nr landing for ferry. Located on waterfront 5 mins walk from old town with accompanying restaurants
5 out of 5
by A verified traveler

Really nice hotel

Posted Aug 21, 2016
We stayed at this hotel for one night before journeying to Vale Do Lobo. We wanted a hotel close to Faro Airport to stay. It was perfect. Great location too and would happily stay again. It was clean, great staff, nice pool and pleasant breakfast. The location is good too with amazing sea views and a good selection of local restuarants and shops. We will definitely stay again and look to stay longer.
5 out of 5
by A verified traveler from Breda

Leuk hotel dichtbij het strand en centrum

Posted Aug 12, 2016
De ligging van de hotel is erg goed. Dichtbij het strand en de stad. Tegen over de hotel kan je boten huren naar de overkant van de einlanden. Erg leuke tripje om te doen. De hotel is erg mooi en als je een kamer neemt met zee uitzicht is dat echt wauw! Alles is goed geregeld. Ontbijt is uitgebreid en erg goed.
Comment from Hotel Management
Aug 28, 2016 by Customer Experience Manager, Hotel Management
Dear Guest, It is very special to learn how enjoyable your stay was and to know that you were pleased with our service. It is always a pleasure to know that a Guest is satisfied. Only the best Guests make it possible for us to be the best Hotel. We look forward to welcoming you again, hopefully soon at the Real Marina Hotel & Spa. Kind regards, Miriam Alexandre
4 out of 5
by A verified traveler

Posted Aug 10, 2016
Excellent hotel, quiet location, friendly and helpful staff, half board recommended.
Comment from Hotel Management
Aug 28, 2016 by Customer Experience Manager, Hotel Management
Dear Guest, Thank you for taking the time to leave us your kind comments about our service. We are glad to know that you enjoyed your stay with us very much. Our daily goal is to offer great experiences to our Guests and we're very glad to learn that we did so. We look forward to your next visit. Kind Regards, Miriam Alexandre
3 out of 5
by A verified traveler from sousa

good hotel

Posted Aug 4, 2016
but for 5 stars hotel is no where near. some screws on the floor . and xouple gaps by the pool witch is can be very dangerous with kids. also dinner wasn't that great. to be honest it is a 4 star hotel in my opinion.
Comment from Hotel Management
Aug 28, 2016 by Customer Experience Manager, Hotel Management
Dear Guest, We sincerely regret that you feel that we do not deserve our 5-star rating, since the feedback we receive is usually extremely positive with many guests praising the helpfulness of our team and our service quality. Please be assured that all of your comments will be taken into consideration and that we will do our utmost to improve wherever we can. Thank you so much for your review and we look forward to welcoming you again, hopefully soon. Kind regards, Miriam Alexandre
5 out of 5
by A verified traveler from Edinburgh

Nice hotel, good pool and facilities

Posted Aug 2, 2016
All round great hotel, we arrived very early with a 1 yr old, the staff still managed to check us in and find a room even though check in wasnt until 3pm. They even upgraded to a Seaview room which I would recommend would be worth the extra money when booking. Food and drink prices in the main ok for this grade if hotel, pools nice temperature, good size, spa most enjoyable. Staff are really friendly and knowledgeable of the area. The town lacks the beaches of the Algarve to be fair, you can jump on the ferry or boats outside the hotel to get to the islands bit it's a bit of a faff, as we did a long weekend it's didn't bother us too much as we had the pool.
Comment from Hotel Management
Aug 18, 2016 by Customer Experience Manager, Hotel Management
Dear Guest, We are very happy to learn that you had such a great experience with us. Our teams' daily goal is to answer to our Guests' needs with kindness and professionalism. Your comment is very special to us because it shows that our goal was accomplished. We will continue to do all of our efforts to improve our service every day. We hope you stay with us again soon. Kind Regards, Miriam Alexandre
5 out of 5
by A verified traveler from Österreich

Großes und schönes Hotel

Posted Aug 1, 2016
Lage ist sehr gut. Hat jedoch keinen Strand vor Ort. Ein Strand ist nur mit dem Auto zu erreichen. Netter Pool mit ausreichend Liegen. Gutes Frühstücksbuffet. Sehr schönes und großes Zimmer.
Comment from Hotel Management
by Customer Experience Manager, Hotel Management
Sehr geehrter Gast, Sehr schätzen Ihr Kommentar. Wir hoffen, Sie mit der überlegenen Qualität, die in unserem Hotel sowie jeder andere des Real Hotel Group bezieht wieder begrüßen zu dürfen. Grüße, Miriam Alexandre
4 out of 5
by A verified traveler from UK

Good hotel in good position close to water's edge

Posted Aug 1, 2016
close to water's edge and marina and especially to numerous excellent fish restaurants. For our taste as 70 year olds, there were rather too many boisterous children having a great time in the pool. In our opinion, a great family hotel.
Comment from Hotel Management
Aug 3, 2016 by Customer Experience Manager, Hotel Management
Dear Guest, Thank you so much for your constructive comments and review. We look forward to welcoming you again, hopefully soon. Kind regards, Miriam Alexandre
3 out of 5
by A verified traveler from Bordeaux

hôtel au luxe apparent

Posted Jul 22, 2016
Pros: Les petits déjeuners copieux et excellents,'hôtelt très propre. chambres spacieuses. repas variés.
Cons: Mettre des mouchoirs en papiers dans les chambres, un plateau d'accueil. Quand une ...
Location: La ville de Olhiao est authentique avec un tourisme modéré, voir le marché au poisson et se perdre dans les rues. La visite des îles est belle.
Nous sommes arrivés à 11h à l'hôtel, la chambre n'était pas libre, nous avons été mangé au village et vers 14h nous sommes revenus(partis de bordeaux à 6 h du matin). La chambre n'était toujours pas faite, nous avons du attendre jusqu'à 15H30. Dans la chambre pas de plateau d'accueil, nous avons voulu laisser des cartes postales, ils ne les prennent pas...Le service n'est pas à la hauteur des 5 étoiles. La vue sur la ville est en fait sur un terrain vague et les bâtiments en face. Préférez une vue sur la mer. La piscine intérieure était en travaux et celle des enfants aussi, donc beaucoup de monde dans l'unique en service
Comment from Hotel Management
by Customer Experience Manager, Hotel Management
Cher client, Merci de prendre le temps disponible pour commenter notre hôtel et merci pour votre avis que mérite toute notre attention et que nous aident à améliorer nos services. Nous regrettons que votre séjour dans notre hôtel n'a pas aller à l'encontre de vos attentes car l'une de nos principales missions est de fournir des expériences uniques à nos clients. Nous espérons vous accueillir à nouveau dans notre hôtel ou dans d'autres unités Real. Cordialement, Miriam Alexandre
5 out of 5
by A verified traveler from Bournemouth Englad

Lovely hotel ideal for couples. Really relaxing.

Posted Jul 12, 2016
The hotel was fantastic. Not ideal for families with children not much for them to do. The area of the hotel was quite but there are trains and buses near by. Would recommend to friends for a short break.
Comment from Hotel Management
Aug 3, 2016 by Customer Experience Manager, Hotel Management
Dear Guest, Thank you for your comments. It’s always important to know our Guests' opinion to maintain and improve our service every day. We are happy to know that you enjoyed your stay with us and we look forward to welcoming you again, soon. Kind regards, Miriam Alexandre