One of the best
Posted Oct 17, 2016
This hotel is one of the few out of the dozens I have stayed in on both business and pleasure that I have stayed in the UK and Europe that comes close to living up to its Star rating. Reception was very efficient and helpful, the breakfast first class- very good choice, all fresh, good service, rooms of a very good size and well equipped with plenty of storage space, and the balcony is a good size, the pool deck well presented etc. etc.
The hotel overlooks the marina though sea view rooms seem to cost more. I have just a couple of "gripes". Firstly in the 5 * hotel I would expect a kettle, iron and ironing board in the room. Secondly unfortunately there was no "atmosphere" in the bar/lounge area at night, perhaps due to a lack of appropriate seating in the lounge and the very small bar area being closed off from the reception/lounge area
Comment from Hotel Management
Oct 25, 2016 by Customer Experience Manager, Hotel Management
Thank you for the feedback and for your constructive comments.
It’s always important to know our Guests' opinion in order to maintain and improve our service every day.
We are happy to learn that you enjoyed your stay with us and we look forward to welcoming you again in the near future.