Aerial view

Reviews of Ria Park Garden Hotel

4 out of 5
Ria Park Garden Hotel
Vale Do Lobo, Loulé

Reviews

8.4

Very Good

Rating 10 - Excellent. 46 out of 111 reviews" "
Rating 8 - Good. 44 out of 111 reviews" "
Rating 6 - Okay. 15 out of 111 reviews" "
Rating 4 - Poor. 4 out of 111 reviews" "
Rating 2 - Terrible. 2 out of 111 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Susan

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 4 nights in Aug 2023
Response from Hotel Management on Aug 22, 2023
Dear Guest, Thank you for taking the time to review your recent stay at our hotel. We regret to hear your experience has not been fully accomplished with the hotel services. for our better understanding if you could detail the aspects you would like to highlight so we can further look in to.Looking forward to welcome you back and with our kind regards

8/10 Good

sonia

Stayed 1 night in Aug 2023
Response from Hotel Management on Aug 16, 2023
Dear Guest,Thank you very much for taking the time to review your recent experience at our hotel and we are glad all went well and you were satisfied with our services.We are looking forward to welcome you backKind regards

8/10 Good

Nick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, staff very pleasing would be happy to recommend
Stayed 4 nights in Aug 2023
Response from Hotel Management on Aug 9, 2023
Dear Guest, Thank you for taking the time to review your recent experience at our hotel and we are glad to hear all went well.We are looking forward to welcome you back and with our kind regards

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Hotel Management on Jun 27, 2023
Dear Guest,Thank you very much for taking the time to review your recent stay at our hotel and we are glad to hear about your overall satistaction with our hotel services.We look forward to welcome you back.Kind regards

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Hotel Management on May 25, 2023
Dear Guest,Thank you very much for taking the time to reveiew your recent experience at our hotel and we are glad to hear that your overall experience has been good.Hope to welcome you back soon kind regards

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel, clean friendly and within easy reach of the beach and restaurants
Stayed 1 night in Oct 2022
Response from Hotel management on Oct 18, 2022
Dear Guest,Thank you very much for taking the time to review the recent experience at our hotel, and glad toee the overall experience has been good.We are looking forward to welcome you backKind regards

10/10 Excellent

Timothy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic weekend at the Ria Park. Room was very comfortable and clean and the food was excellent with good service and friendly staff. Nothing bad to say at all!!
Stayed 2 nights in Sep 2022
Response from Hotel management on Sep 26, 2022
Dear Guest, Thank you very much for taking the time to review your recent stay at our hotel. We are glad to see that overall experience met your expectations and very much looking forward to welcome you back,Kind regards

8/10 Good

Michael, New Westminster

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 3 nights in Aug 2022
Response from Hotel management on Sep 7, 2022
Dear Guest Thank you for taking the time to review your recent experience at our hotel.We are looking forward to welcome you backKind regards

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from Hotel Management on Sep 7, 2022
Dear Guest Thank you for taking the time to review your recent experience at our hotel.We are looking forward to welcome you backKind regards

6/10 Okay

Nellia

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel was a bit confusing to get to. It is however located in an upscale area of the Algarvae region. The hotel seems a bit dated for the amount charged. The rooms are simple, i.e no frills. Not what I had expected for the cost. The breakfast was very good as well as the food at the restaurant. Concierge was very attentive. Overall, it was a decent experience leaving me a bit underwhelmed
Stayed 3 nights in Aug 2022
Response from Hotel management on Sep 7, 2022
Dear Guest Thank you for taking the time to review your recent experience at our hotel.We are looking forward to welcome you backKind regards

10/10 Excellent

Conway

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
All good
Stayed 5 nights in Aug 2022
Response from Hotel Management on Aug 15, 2022
DEar Guest, Thank you very much for take the time to review your recent experience at our hotel. We are glad to hear about your overal satisfaction and looking forward to welcome you back. Kind regards

8/10 Good

Rosie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unusual hotel, parking poor
An unusual hotel, with no proper restaurant, but my room was enormous and good facilities. Parking was very limited so sometimes had to park on the street which is not ideal
Stayed 5 nights in Jul 2022
Response from Hotel Management on Aug 4, 2022
Dear Guest Thank you very much for taking the time to reveiew your recent experience at our hotel. We hope to have the opportunity to welcome you back Kind regards

8/10 Good

Verified traveler

Stayed 4 nights in Sep 2019
Response from Hotel Management on Oct 7, 2019
Dear Guest, The feedback we receive from guests is certainly a great asset so we greatly appreciate you taking the time to review your stay. Looking forward to welcome back

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Quiet location, great breakfast buffet, large pool, and big rooms. Very comfy bed also
Stayed 5 nights in Aug 2019
Response from Hotel Management on Aug 16, 2019
Dear Guest, Thank you very much for taking the time to review your recent stay at our Hotel. We are glad to hear about your overall satisfaction and look forward to welcome you back soon. Kind regards

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice, family friendly hotel that looked after us very well. The staff were friendly and helpful. The only downsides were the slightly isolated location that meant we had to taxi it to all of the local restaurants and the lack of a suitable evening option for children in the hotel restaurant.
Stayed 9 nights in Aug 2019
Response from Hotel Management on Aug 13, 2019
Dear Guest, Thank you very much for your time to review your recent expeience at our Hotel. We are glad to hear about your overall experience and have escalated internally your comments. Looking forward to welcome you back. Kind regards

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Hotel Management on Aug 12, 2019
Dear Guest, Thank you for taking the time to review your recent experience at our hotel. We are glad to see your overall experience and look forward to welcome back. Kind regards

10/10 Excellent

DEBORAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near beach
Perfect for a 2 night break. Live in area and hotel closed most of year. Only opened day before I arrived. Fab staff. Room a great size .
Stayed 2 nights in Jul 2019
Response from Hotel Management on Jul 29, 2019
Dear Guest, Thank you very much for your time to review recent experience at our Hotel. We are glad to hear your overall experience was good and looking forward to welcome back soon, Kind regards

6/10 Okay

László

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice, but no buffet dinner, breakfast same every day, to far from everything, many ant in room.
Stayed 5 nights in Jul 2019
Response from Hotel Management on Jul 29, 2019
Dear Guest, Thank you for your time to review your stay at our Hotel. All your comments have been escalated internally and we hope to have the opportunity to welcome back. KInd regards

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Wonderful! Large room with an enormous bed! Very comfortable!
Stayed 1 night in Jul 2019
Response from Hotel Management on Jul 15, 2019
Dear Guest, Thank you so much for taking the time to review your recent experience at our Hotel. We are delighted to hear your overall experience and hope to welcome you back soon. Kind regards

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iron
Couldn’t believe they wouldn’t lend us an iron! Very disappointed
Stayed 4 nights in Jun 2019
Response from Hotel Management on Jul 15, 2019
Dear Guest, Thank you so much for taking the time to review your recent experience at our Hotel. Unfortunately due to security reasons we do not allow iron inside the bedrooms. We are delighted to hear your overall experience and hope to welcome you back soon. Kind regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Hotel Management on Jul 15, 2019
Dear Guest, Thank you so much for taking the time to review your recent experience at our Hotel. We are delighted to hear your overall experience and hope to welcome you back soon. Kind regards

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An enjoyable few days in the Ria Park
I had a lovely 3 night stay with my sister in June. As the garden hotel was closed for renovations we were upgraded at no cost to the Hotel and Spa. The staff were very friendly and helpful throughout our stay. Breakfast was delicious and had lots of options for all tastes. The hotel was ideally located minutes from the beach and many top restaurants. I would definitely stay again.
Stayed 3 nights in Jun 2019
Response from Hotel Management on Jul 15, 2019
Dear Guest, Thank you so much for taking the time to review your recent experience at our Hotel. We are delighted to hear your overall experience and hope to welcome you back soon. Kind regards

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Good food and rooms. Food excellent. 500m from beach but with indoor and outdoor pools. Mainly mature couples and young family. 5 good places to eat within walking distance. Breakfast is excellent
Stayed 6 nights in Jun 2019
Response from Hotel Management on Jun 11, 2019
Dear Guest, Thank you very much for taking the time to review your recent experience at our Hotel. We are glad to hear about your overall experience and look forward to welcome you back soon. Kind regards

8/10 Good

prentiss

Liked: Cleanliness, property conditions & facilities, room comfort
really good experience.
breakfast was great, nice and well kept pool. we didnt stay at the garden hotel but they moved us to the other hotel the spa one. good place for a family trip, was a clean and easy hotel. we'd stay there again.
Stayed 3 nights in May 2019
Response from Hotel Management on May 30, 2019
Dear Guest, Thank you for taking the time to review your stay at our Hotel. We are glad to hear your overall satisfaction and looking forward to welcome back. Kind regards

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was closed on arrival??
On arrival at the hotel there was a notice advising that the Hotel was closed and that we should go to another hotel. Not the best start to the trip, thankfully our driver was able to help us do that. HOWEVER really disappointed in the lack of communication from Expedia-need to think really hard if we use Expedia in the future?!
Stayed 4 nights in Sep 2018
Response from Hotel management on Oct 8, 2018
Dear Guest, Thank you very much for taking the time to review your recent experience at Ria Park. We hope the remaining duration of your stay has been well spent at the Ria Park Hotel just 300mts away from the Ria Park Garden managed by the same Team. Looking forward to welcome you back. Kind regards

10/10 Excellent

Adrian, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with 5* Benefits
This hotel benefits from the same standard as its sister (5*) Hotel Ria Park which is very close. Whist you are able to use all the facilities at both hotel we found The Ria Park Garden to be quite and benefiting from the same 5* service, without the costs. Whists we didn't have a car this hotel offers free transfers to the beach and through use of 'Uber' meant we could get to a number of excellent, sea front restaurants for less than 5 Euros'
Stayed 8 nights in Jul 2018
Response from Hotel Management on Jul 31, 2018
Dear Guest, Thank you very much for taking the time to review your recent experience at our Hotel. We hope to have the opportunity to welcome you back in the future. Kind Regards

10/10 Excellent

Cameron, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel
The hotel is in good condition with very friendly staff. The sun loungers are set within trees and the area is very picturesque and quiet Breakfast is buffet style with good options for everyone.
Stayed 3 nights in Jul 2018
Response from Hotel Management on Jul 31, 2018
Dear Guest, Thank you very much for taking the time to review your recent experience at our Hotel. We hope to have the opportunity to welcome you back in the future. Kind Regards

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice.
Ria Park Gardens closed for big booking, so we were given free upgrade to Ria Park within same complex. Great staff, very nice hotel, only slight downside was it took 20mins to restore power to room after a fuse blew.
Stayed 2 nights in May 2018
Response from Hotel Management on Jun 8, 2018
Dear Guest, Thank you very much for taking the time reviewing your recent experience at the Ria Park. We regret to inconvience with the power cut and looking forward to welcome you once again at our Resort. Kind Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Hotel okay but some distance from restaurants etc.
Stayed 5 nights in Aug 2017
Response from M. Baltazar on Sep 4, 2017
Dear Guest, Thank you very much for your time to evaluate your recent stay at our Hotel. Your opinion is very important for us. We are looking forward to welcome you sometime soon again. Kind Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed & Friendly Hotel
Friendly staff, Location is a bit too far away from the beach, Good extras like exclusive area on the beach,
Stayed 1 night in Sep 2017
Dear Guest, Thank you very much for taking the time to review your recent experience at our Hotel. We hope to welcome you again soon. Kind regards Hotel Management

6/10 Okay

Nina, West Midlands

Liked: Cleanliness, staff & service, room comfort
Clean hotel but far away from everything
Nice, clean hotel but it is far away from everything so not a good location if you are not driving. Also, beach is almost half an hour walk away. Staff are very friendly
Stayed 3 nights in Aug 2017
Response from M. Baltazar on Sep 4, 2017
Dear Guest, Thank you very much for your time to review your recent stay at our hotel. Your opinion is very important and valuable for us. We hope to have the opportunity to welcome you sometime soon again. Kind regards

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in the garden.
Our 5 days stay was fantastic. Staff at the front desk were helpful. The room was spacious, clean and well-maintained. Restaurant staff are pro-active, polite and friendly.Good quality and well-presented breakfast, set dinner was also nice.Would be nicer with a little more green added to breakfast menu. The area was nice and quiet with a good walk to the beach but you can ask for transportation to the beach.
Stayed 5 nights in Aug 2017
Dear Guest, Thank you very much for taking the time to review your recent stay at our Hotel. Your opinion is very important for us and we are looking forward to welcome you again in a near future. Kind Regards Hotel Management

10/10 Excellent

linus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the value
The hotel was nice and clean, stuff helpfull. The area isn't the best but I wasn't scared or anything.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
First of all the Ria Park Gardens was closed and after wasting time driving round the area we found the Ria Park where our booking had been transferred. It is a pity that Expedia did not know this.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ria Park Hotel Stay
Just arrived back after a most pleasant stay at the Ria Park Hotel. All the staff were friendly and most intentive. Nothing was too much trouble for them. The hotel itself was clean and tidy and the pool area was surrounded by palm trees and we spent many a relaxing time under them along side of the pool. The only downside, if any, I would suggest hiring a vehicle as it is in a residential area and we had to hire taxis to get to the various places to visit. I would highly recommend the Ria Park Hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Lovely hotel in a great location, good facilities very friendly & helpful staff. Really need a hire car to get around for evening entertainment outside hotel. Beach is great, sun loungers & parasols do come st extra cost of 16

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Very quiet hotel, you need a car to get around
Hotel OK but it is like a ghost town with nothing to do in the evening. I would definitely recommend getting a hire car as the taxis are very expensive, €15 each way to get to Vale do Lobo. The rooms are a little dated but very good size, especially for a family. The pool is nice, and they provide a shuttle bus to the beach. Overall we had a good holiday but next time would stay nearer Vale do lobo so you can walk to the restaurants and bars in the evening.

4/10 Poor

Ester and 9yr , Miami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just ok
We went there. My son and i for a quick getaway. The resort was not that impressive for 4 *. Beach...too far. Nothing notable about the room. Would not return

8/10 Good

margaret, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honest
Lovely pool area . Road noisy on our side of hotel. Some staff in dining room not friendly. Need a car to get anywhere. Good breakfast . Room needs coffee and tea making facility. Good safety deposit box.

8/10 Good

A, Manchester

Liked: Cleanliness, property conditions & facilities, room comfort
Ria Park Hotel - Not Garden Hotel
On arrival I was dropped at Main Ria Park Hotel then had to be driven to Garden Hotel only to be transported back to Main Hotel due to Nike Event due to be held at Garden Hotel. Initially concerned as I had specifically requested a quiet,Garden Room but was pleasantly surprised by the standard of room allocated to me by Sarah on reception. Despite being at the front of the hotel & 4th floor, I did have palm trees etc. to look at from my balcony.

8/10 Good

Daniela, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Lovely place, which makes it all worthwhile. Some discrepancies between what is advertised on the website or even in the hotel brochure, and what you are being told it's actually available (ex: sunlounges, indoor pool, etc). Otherwise, great place, loved the views, neighbourhood, etc.

6/10 Okay

Mark, UK

Liked: Cleanliness
Slightly dated hotel, not ideally positioned.
The hotel was basic but clean. It could do with a refurb but as a base it was ok. Initial issues with the room were that the mini bar fridge was broken, as was the shower attachment. The later was fixed immediately but the fridge took a few attempts to get fixed. The beds were rock hard, a bit like sleeping on an ironing board. If you like a hard mattress, you will be happy. On the plus side, the rooms were large and spacious. Breakfast was a bit of a disaster if you arrived near 9 a.m as the queue was up to 20 people long. We got up earlier (8 a.m) after a couple of those experiences. Food was ok but the cooked breakfast section wasn't very pleasant with watery scrambled eggs, bacon that tasted like plastic and sausages that looked like they hadn't been cooked and tasted foul to me. A good selection of pastries and some fruit proved a better alternative for me.

8/10 Good

noonie, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very nice but spread out.
Hotel great and better than 5star although very spread out and requires lots of walking. Lovely large room but well away from main building. Delicious food but set 4 course menu. Staff lovely and friendly. Lots of families so quite noisy. Tennis courts in need of repair.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

yvonne, Coulsdon Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ria Park Garden Hotel
From start to finish, nothing was any trouble for any of the front desk staff, no matter what time it was. They also supported us after we left, as we had left a mobile in the taxi to the airport. they managed to locate and get to us

10/10 Excellent

discerning joe, GB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, fab beach restaurants
Great hotel, superb friendly staff, we have been returning for over 15 years.

10/10 Excellent

Mike, Hampshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
This is a top quality hotel in a fantastic position in the best resort on the sunny Algarve. The hotel is a short walk from one of the worlds finest beaches.The staff are just amazing and nothing is too much trouble.The rooms are spotless and have all you would expect from a hotel of this class.The breakfast is superb and caters for all tastes.The outside areas are great and the pool is also just wonderful. I cant understand what more you would need and am amazed that people still find stuff to moan about,This is a wonderful hotel and you will not be disappointed

10/10 Excellent

mandy, u.k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a well needed relaxing break.
We stayed there for a week , few days around the pool and then few on the beach . Relaxing break where the pool was relaxing with very accommodating staff for your relaxing day and started with a great choice for breakfast for every one's tastes. Tried the bbq eve at hotel and spa food very good but preferred the smaller residence at the garden hotel, but that's our choice.. Great choice of restaurants down at the beach.Izzys beach bar great for food and Julia's for a drink watching the sunset. Courtesy shuttle to beach very prompt and extra helpful if you wanted collecting later in eve. Room was in brand new accommodation overlooking small pool and tennis clubs. Grounds well kept .

8/10 Good

myf, Herts

Liked: Cleanliness, staff & service, room comfort
Near the beach
We stayed in some apartments belonging to the Ria Park garden Hotel but we walked up to the Ria park Hotel (its 5* sister hotel) for breakfast and tea. The restaurant had an excellent selection buffet style which was perfect for small children. We did breakfast on the last morning at the Garden Hotel and it wasn't as good with slightly dated decor. The staff were very helpful and friendly and cldn't do enough for us. If you can afford to hire a car it might be helpful as only the beach is walkable. The children's pool was great for my young children. All in all a fantastic holiday.

10/10 Excellent

Dean, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over and above expectation - really pleased
We booked the Ria Park Garden Hotel, but actually found ourselves in a room by the five star complex using all the facilities. This included an excellent breakfast. The hotel has its own area on the local beach with sun beds, parasol and towels.