Posted Feb 23, 2017
Hotel was one of the best in the area
Most staff were pleasent,polite and helpful
Room was a standard size and would have been happy with a larger room considering the hotel was not full room 101
Spa was nice to relax and chill and read a book with it being through the winter at around 14c.
food was plentyful but only warm but i do like my food served hot.
Weekend started getting busier but not to the point were its like it is in summer and there were times when the was running low or even ran out and we had to wait and at times even ask for replenishment.
The air conditioning in our room was not working and although we asked reception to get this fixed and they came to sort it, it ws our last day of 3 nights around 18:30pm when they told us it was broke and they could not fix it! we were cold the reception guy came up and ringing them twice and realised how cold the room was as we ha been telling them we were not happy for 2 days and just felt we were fobbed off each time and that someonre will fix it o its fixed knowing full well they couldn`t.
Then to top it all the hotwater kept running out and by this time we were not being messed about anylonger.
they moved us to another room (suite) which we feel we shuold have had the day we arrived. 09/02/2017