Lovely hotel, nearly perfect but not quite.
Posted Aug 11, 2015
Generally this is a very nice hotel indeed. The staff are all helpful. Rooms are large and well equipped, the gardens are extremely nicely maintained (think nice golf course...) and the location is very pretty, if a little remote. The WiFi coverage and speed were both first class.
The breakfast was extremely good by any standard. However, the staff were a little 'rushed' during busy breakfast times.
There were a few negatives. The shower in the our 'townhouse' was accessible from both bathrooms which may prove a little awkward if you are travelling as two couples. For us as a family it was fine. Our master bedroom door wouldn't shut at all (frame had come come away from the wall) which also restricted privacy a bit. The second bedroom twin beds had no headboards. There was a moderate amount of mildew in the show cubicle and ceiling which was disappointing.
Finally, drinks are reasonably priced but the food is expensive. It is well cooked and very tasty but overpriced in places. We went to the BBQ evening and were disappointed that that our 12 year old was charged as an adult at the full €29 per person...
Would we go back? Yes. Is it 5 stars? Not sure but if not it's close.
Comment from Hotel Management
Aug 13, 2015 by Anne Geerlings, Hotel Management
Thank you very much for reviewing your recent stay at Vale d'Oliveiras Quinta Resort & Spa.
We are pleased to read you enjoyed most aspects of your stay such as the staff, the room and the free wifi in the resort.
Regarding the shower in the bathroom we inform it is possible to request a lock at reception which will close one of the entrances of the shower.
We have already informed our maintenance team in order to fix the frame in the master bedroom and the mold in the shower.
Finally we would like to thank you for your rating and we hope to welcome you back soon!