A lot of improvement needed.
Posted Sep 4, 2016
This hotel has the potential to be much better, the staff at the checkin desk were not all helpful or professional and they never smiled (except for the blonde girl). It was almost impossible to open the bedroom door but when the girl on reception had to reluctantly come up to help me she said I wasnt 'engaging the mechanism'. Took me ages to lock and unlock it. I needed an adapter for my standard European adapter but they don't have any, something I found surprising in a 4 star hotel. The pool is nice but no one works at the bar so you have to ask the girl at reception to (again, very reluctantly) serve you.