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Reviews of Albir Playa Hotel & Spa

4 out of 5
Albir Playa Hotel & Spa
Camino Viejo de Altea 51, Playa del Albir, L'Alfas del Pi, Alicante

Reviews

8.2

Very Good

Rating 10 - Excellent. 242 out of 708 reviews" "
Rating 8 - Good. 343 out of 708 reviews" "
Rating 6 - Okay. 85 out of 708 reviews" "
Rating 4 - Poor. 27 out of 708 reviews" "
Rating 2 - Terrible. 11 out of 708 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Nice
Stayed 4 nights in Apr 2024

10/10 Excellent

MARCO

Stayed 1 night in Feb 2024
Response from Albir Playa Hotel & Spa on Mar 5, 2024
Apreciado Marco,Gracias por su valoración, deseamos verlo muy pronto nuevamente por nuestras instalaciones.Reciba un cordial saludo.Albir Playa Hotel & Spa.

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights so we could relax after an operation. We had a lovely relaxing time and would certainly return. The spa was very clean and the ambiance was perfect.
Stayed 2 nights in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great staff and lovely food. Not a fan of the lifts as they are glass sided and I dont like heights - but that's more a me problem than the hotel.
Stayed 7 nights in Oct 2023

6/10 Okay

Ardeleanu

Traveled with family
Disliked: Staff & service, room comfort
Stayed 3 nights in Jul 2023
Response from Albir Playa Hotel & Spa on Jul 27, 2023
Dear Ardeleanu,Thank you very much for your evaluation, we hope to welcome you again soon.Kind Regards.Albir Playa Hotel & Spa.

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spanish road trip
Beautiful hotel , pleasant staff , comfortable beds and great facilities in the room. Breakfast was plentiful with lots of choice
Stayed 2 nights in May 2023
Response from Albir Playa Hotel & Spa on May 11, 2023
Dear Catherine,We are very pleased to know that both the hotel and the service have been to your liking and that you have thus achieved a happy stay with us.We will be delighted to receive you again in the near future.Kind regards.Albir Playa Hotel & Spa.

10/10 Excellent

Dominica

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long weekend in Albir
Great hotel, staff excellent. Rooms spacious and clean and you get amazing views of the mountains. Breakfast is not to be missed. Abundance of fresh fruits, pastries, cheeses and hot food, plus Cava and freshly squeezed orange juice.
Stayed 4 nights in Apr 2023
Response from Albir Playa Hotel & Spa on May 11, 2023
Dear Dominica,First of all, thank you for trusting the Albir Playa Hotel & Spa for your stay in Alfaz del Pi. We are pleased that you have enjoyed our hotel, we appreciate that you send us your comments that help us to continue improving every day.Thank you very much again, we hope to see you soon.Kind regards.Albir Playa Hotel & Spa.

2/10 Terrible

andrei

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was bad experience, AC didn’t work. Room was dirty
Stayed 1 night in Apr 2023
Response from Albir Playa Hotel & Spa on Apr 19, 2023
Dear Andrei,First of all, we would like to thank you for trusting us with your vacation. We regret that your experience was not to your liking. However, if you had communicated it to our staff, they would not have had any problem solving it. We hope to see you again soon.Kind regards.Albir Playa Hotel & Spa.

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Uncomfortable Bed
The only issue we had was the bed, mattress was far too hard it was like sleeping on a plank of wood. We were given a mattress topper but it made little difference.
Stayed 3 nights in Apr 2023
Response from Albir Playa Hotel & Spa on Apr 18, 2023
Dear Angela,thanks for leaving a review of your recent stay with us. We're sorry to hear that the mattress was too hard and made it difficult for you to get a good night's sleep.We appreciate your feedback, and we'll make sure to take it into account as we work to improve our accommodations for our guests. We hope you were still able to enjoy your time with us despite this issue.Thanks again for choosing our hotel, and we hope to have the opportunity to welcome you back soon.Best regards,Albir Playa Hotel & Spa

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good no problems.
Stayed 7 nights in Mar 2023
Response from Albir Playa Hotel & Spa on Mar 24, 2023
Dear Kjetil Soyland,Dear Graham,Thank you very much for your evaluation and your comments, we hope to receive you again soon.King Regards.Albir Playa Hotel & Spa.

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, staff & service
Very helpful staff, very uncomfortable beds
Stayed 6 nights in Feb 2023
Response from Albir Playa Hotel & Spa on Feb 27, 2023
Dear Michael,Thank you very much for the evaluation, we will take your suggestions into account and we hope to receive you again. Kind regards.Albir Playa Hotel & Spa

10/10 Excellent

Margaret

Stayed 1 night in Jan 2023
Response from Albir Playa Hotel & Spa on Feb 6, 2023
Dear Margaret,Thank you very much for your comment and assessment, we hope to receive you again soon. Kind regards.Albir Playa Hotel & Spa

6/10 Okay

Steven

Disliked: Staff & service, property conditions & facilities, room comfort
Manager was rude and unhelpful
Stayed 5 nights in Nov 2022

8/10 Good

Michael Jeffrey

Liked: Cleanliness, staff & service
I had a lovely view from my bedroom and the breakfast was very good. Sometimes it was a little noisy in the road with motorcycles but that’s not really the hotels fault.
Stayed 7 nights in Oct 2022

8/10 Good

A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in comfortable hotel.
Stayed here before the hotel is comfortable. We were half board and the food was good, nice selection and chef made our 1 year old a special pear dish as a surprise. Great location, plenty of on street parking this time of year and 10 minute walk max to the beach.
Stayed 3 nights in Oct 2022

2/10 Terrible

ruth

Stayed 1 night in Oct 2022

10/10 Excellent

peter eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel friendly staff good pool area.
Stayed 8 nights in Sep 2022

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with great facilities, friendly and helpful staff made for a lovely stay
Stayed 5 nights in Sep 2022
Response from Albir Playa Hotel & Spa on Oct 13, 2022
Dear Mike, Thank you for trusting in Albir Playa Hotel & Spa for your holidays.We are glad you enjoyed our hotel and send us your comments that help us to continue to offer a better quality service every day. We hope to see you soon.Kind Regards.Albir Playa Hotel & Spa

8/10 Good

Victoria, Monterey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

adam

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice pool area. Good rooms, beds very hard. Nice breakfast.
Stayed 10 nights in Aug 2022

8/10 Good

Lorraine

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2022

2/10 Terrible

Paul

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I can’t believe they even make mattresses as uncomfortable and they have in that hotel was like sleeping on a wooden bench
Stayed 1 night in Jun 2022
Response from Rubén on Jun 9, 2022
good afternoon paul, We are sorry that the experience with the bed was not as pleasant as we would like. could have requested softer bed covers. We hope to see you again in our establishment

10/10 Excellent

Neil

Stayed 1 night in May 2022

6/10 Okay

Mark

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great staff and decent facilities, however there were no activities and when the weather wasnt good there was norhing around the property or surrounding areas for activity. The food was ok, but could be better.
Stayed 10 nights in Apr 2022

8/10 Good

Andrada

Stayed 8 nights in Mar 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hotel a bit tired, and hard mattresses, a 3* hotel
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family value
Very nice place to stay a few days with the family. Extra friendly staff and very helpful at any time. Pool and outdoor area very nice and comfortable.
Stayed 1 night in Jul 2020
Response from Quality manager, Albir Playa Hotel & Spa on Jul 14, 2020
Dear Guest, Thank you for trusting in Albir Playa Hotel & Spa for your holidays. We are glad you enjoyed our hotel and send us your comments that help us to continue to offer a better quality service every day. We hope to see you soon, Kind Regards

8/10 Good

Steve, Monigfieth

Traveled with partner
Liked: Cleanliness, staff & service, amenities
kept very clean . Hotel could do with a freshen up yhough .
Stayed 7 nights in Feb 2020
Response from Quality manager, Albir Playa Hotel & Spa on Feb 25, 2020
Dear Steve, We are glad you enjoyed our hotel and send us your comments that help us to continue to offer a better quality service every day. We hope to see you soon, Kind Regards

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in good location. Efficient & helpfull staff. Uncomfortable bed. Entertainment on Saturday nights only ( in February ) & no animation team. Good buffet style restaurant & bar.
Stayed 7 nights in Feb 2020
Response from Quality manager, Albir Playa Hotel & Spa on Feb 24, 2020
Dear guest, Thank you for trusting in Albir Playa Hotel & Spa for your holidays. We are glad you enjoyed our hotel and send us your comments that help us to continue to offer a better quality service every day. We hope to see you soon, Kind Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
The hotel is quiet and spacious and provides an excellent breakfast, In places some areas are beginning to look tired
Stayed 4 nights in Feb 2020
Response from Quality manager, Albir Playa Hotel & Spa on Feb 17, 2020
Dear guest, We are glad you enjoyed our hotel and send us your comments that help us to continue to offer a better quality service every day. We hope to see you soon, Kind Regards

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel.Good position.Very friendly staff.I have stayed many times. I have looked at other hotels in the area but this one takes some beating for VFM.More than enough to choose from in the restaurant.Help yourself to glasses of chilled Carva at breakfast........Looking forward to my next stay. Stuart Maggs. Southampton. UK
Stayed 10 nights in Dec 2019
Response from Quality manager, Albir Playa Hotel & Spa on Jan 8, 2020
Dear client, First of all we would like to thank you for trusting on Albir Playa hotel & Spa. It pleases us to know that you are a repeat guest and you are happy with the facilities and services. Wish to see you soon. Kind regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Coordinador de calidad, Albir Playa Hotel & Spa on Dec 4, 2019
Apreciado Cliente, Agradecemos la valoración. Un cordial saludo,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is located a short walk from the seafront. We had bed and breakfast package and the room was clean and well equipped. The breakfast was lovely with loads of choice.
Stayed 4 nights in Nov 2019
Response from Quality manager, Albir Playa Hotel & Spa on Nov 25, 2019
Dear Guest, Thank you for trusting in Albir Playa Hotel & Spa for your holidays. We are glad you enjoyed our hotel and send us your comments that help us to continue to offer a better quality service every day. We hope to see you soon, Kind Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the Albir Playa on and off since it first opened. It's a great hotel but we thought it was looking a bit tired. The corridors are scuffed where the house keeping trollies bang into them repeatedly and could do with a lick of paint, the bathrooms are clean but need regrouting and touching up. It's a lovely hotel, don't get me wrong, but it needs a lift.
Stayed 5 nights in Sep 2019
Response from Quality manager, Albir Playa Hotel & Spa on Oct 15, 2019
Dear guest, First of all we would like to thank you for trusting on Albir Playa hotel & Spa. It pleases us to know that you are a repeat guest and you are happy with the facilities and services. we greatly appreciate your comments because they help us to improve our services to offer you an enjoyable stay. We look forward to seeing you again. Kind regards,

8/10 Good

Verified traveler

Stayed 4 nights in Jun 2019

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great central location loads of bars and restaurants
Stayed 1 night in Jun 2019
Response from Quality manager, Albir Playa ¨Hotel & Spa on Jun 18, 2019
Dear Richard, We are glad you enjoyed our hotel and send us your comments that help us to continue to offer a better quality service every day. We hope to see you soon, Kind Regards

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel, walking distance to beach friendly
We had a wonderful few days with our grandson.
Stayed 2 nights in Jun 2019
Response from Quality manager on Jun 14, 2019
Dear Susan, We are glad you enjoyed our hotel and send us your comments that help us to continue to offer a better quality service every day. We hope to see you soon, Kind regards,

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Perfect one-night stay over. Great pool and gym facilities. Short walk to lots of restaurants and bars.. The only slightly negative is that the rooms and common areas are generally looking a little tired. It's earned its 4 stars....just!
Stayed 1 night in Jun 2019
Response from Quality manager on Jun 14, 2019
Dear guest, We are very pleased to know that you have enjoyed your holidays with us. We hope to see you soon. Kind regards

10/10 Excellent

Jonny, Manchester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location, close to shops, bars and restaurants
Stayed 4 nights in Jun 2019
Response from Quality manager on Jun 14, 2019
Dear Jonny, We are very pleased that you enjoyed our hotel and you have had a lovely stay. We hope to see you soon, Kind regards,

8/10 Good

Leslie

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel
Stay here quite often ,so it’s good
Stayed 3 nights in May 2019
Response from Quality manager on Jun 14, 2019
Dear Leslie, Thank you for trusting in Albir Playa Hotel & Spa for your holidays. We hope to see you soon, Kind regards

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very pleasant and comfortable weekend visit, staff were excellent. Really nice gardens and relaxing pool area.
Stayed 2 nights in May 2019
Response from Quality manager on May 15, 2019
Dear Jeffrey, Thank you for trusting in Albir Playa Hotel & Spa for your holidays. We are glad you enjoyed our hotel and send us your comments that help us to continue to offer a better quality service every day. We hope to see you soon, Kind Regards

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
The spa has been closed for maintenance and the pools outside have been closed for a privat party from 5:30. Ridiculous
Stayed 1 night in May 2019

8/10 Good

Marit Nann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

4/10 Poor

Kowsar

Disliked: Staff & service, property conditions & facilities, room comfort
Not friendly staff, average food.
Staff were not friwndly at all, very busoness looking to people! When you were eating they were coming if you are finished and they can take out the dishes. Food was very average. Compared to price and other all inclusive hotels not really worth the price. Food was mainly shop made food like schnitzels, calamaries, pasta,... Was more or less the same meny everyday. Once they brought pne dish of shrimps and when was finished, I came up asking if they refill it, answer was no. Coffee was smply nescafe... No tea so we bought tea from lidle and borrowed kettle. Only thing was perfect was the water you buy at lunch and dinner. It was the best I had in my life as a person coming from Norway. It was written not to take fruits and food feom the restaurant. You feel that they have an eye on your table how much you eat. And above all inot really recommanded for young families and young people.
Stayed 2 nights in Dec 2018

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
been back 5 times. very very good value for money. Nothing is ever too much trouble for the staff.I will be returning back next Christmas.
Stayed 10 nights in Dec 2018

6/10 Okay

Christian

Liked: Cleanliness
Stayed 3 nights in Oct 2018

10/10 Excellent

Thorsteinn

Just about perfect!
Just about everything was excellent. This is my 5th stay in this hotel and it is of course for a reason. The only things "negative" are: I would have liked better view and maybe more TV-Channels to choose from ... and I would have liked the garden party on wednesday night to finish 11 o'clock the latest!
Stayed 9 nights in Sep 2018
Response from Quality Manager on Sep 18, 2018
Dear Thorsteinn, First of all we would like to thank you for trusting on Albir Playa hotel & Spa. It pleases us to know that you are a repeat guest and you are happy with the facilities and services. We appreciate all your comments, both positive and negative that help us constantly improve the service we give our customers. We look forward to seeing you again. Kind regards,

8/10 Good

James, Manchester

Good stay , great staff
Good location , bus stop opposite takes you anywhere in area. Breakfast & evening buffet was great , always something for everyone Staff were great , very helpful & hardworking Pool area ok , decent size plenty of spare beds Only downside was towels were not supplied & safe was €4 a day
Stayed 6 nights in Sep 2018
Response from Quality Manager on Sep 10, 2018
Dear James, First of all we would like to thank you for your reservation in Albir Playa Hotel & Spa. We are very pleased to know that you have enjoyed your holidays with us. We hope to see you soon. Kind regards

10/10 Excellent

Susan, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel good location and food very nice.
Nice hotel, very clean and friendly staff. Free bus shuttle very useful.
Stayed 5 nights in Jul 2018
Response from Quality Manager on Jul 31, 2018
Dear Guest, Thank you for trusting in Albir Playa Hotel & Spa for your holidays. We are glad you enjoyed our hotel and send us your comments that help us to continue to offer a better quality service every day. We hope to see you soon, Kind Regards