Ratings based on 846 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from 's-Hertogenbosch

In het bruisend hart van Alicante gelegen hotel

Posted Dec 5, 2016
Pros: Vriendelijk, behulpzaam personeel, goede ligging en goed ontbijt.
Location: Vraag aan het hotel een plattegrond van de regio (gratis), hier kun je zien dat veel op loop afstand is; van shoppen, tot leuke restaurantjes.
Goed hotel te midden van alle wijken die er wel een beetje toe doen in Alicante. Allemaal goed bereikbaar en op loopafstand. De ligging in het bruisende hart van Alicante zorgt ook voor het nodige ongemak. Voor ons was het meest storende het geluidsoverlast op de kamer van luidruchtige mensen buiten op straat, voorbijrazende auto's en hulpdiensten met bijbehorende bijzondere signalen. Het hotelpersoneel is erg gastvrij en helpt daar waar mogelijk. Wanneer je met de auto komt kun je onder het hotel parkeren. De vierde verdieping van het hotel beschikt over een zwembad(je), ook hier erg behulpzaam personeel. In veel opzichten is er goed gebruik gemaakt van de beschikbare ruimte. zoals het zwembad op de 4e (ondiep, maar er is een zwembad). Badkamer(s) op de kamer bad en douche in 1, in een hoekje van de kamer (licht zijn ze alleen in dit hoekje vergeten). Ontbijt is erg goed! Gedeeltelijk buffet en gedeeltelijk a la carte. Wat ons opviel tijdens ons verblijf is dat vele zich kleden alsof men naar een gala ging. En dit was dan voor hun slechts het diner. Een bruisende stad waar je je ogen kunt uitkijken.
Comment from Hotel Management
Dec 5, 2016 by Francisco Capó - General Manager, Hotel Management
Dear Guest, The Hospes Amérigo's team would like to thank you for trusting us in your recent visit to Alicante. We are delighted to learn that you enjoyed your stay with us and could experience not only the hospitality and service from all our staff, but also everything Alicante has to offer at only minutes walking distance from the hotel. Again we would like to thank you for all your comments and your stay. We are looking forward to have the pleasure of welcoming you very soon at any of our nine Hospes Hotels in Spain. Yours sincerely, Francisco Capó General Manager
5 out of 5
by A verified traveler from US

Excellent location 3 minutes from beach

Posted Nov 17, 2016
I stayed twice in this hotel . All the staff are incredible . I would stay there again for sure .
Comment from Hotel Management
Nov 18, 2016 by Francisco Capó - General Manager, Hotel Management
Dear Guest, The Hospes Amérigo's team would like to thank you for trusting us again in your last visit to Alicante. We are thrilled to learn that you enjoyed your stay with us, specially the attention experienced from all our staff. We are looking forward to have the pleasure of welcoming you for a third visit at the Hospes Amérigo or at any of our nine Hospes Hotels in Spain. Yours sincerely, Francisco Capó General Manager
5 out of 5
by A verified traveler from Leeds, UK

Fantastic hotel in a central location

Posted Nov 14, 2016
Pros: The staff were helpful and friendly, the room was spacious and comfortable and the pool was lovely.
Location: The hotel is in a great location close to the seafront. There are lots of bars and restaurants nearby yet the hotel isn't noisy.
The hotel is brilliant. The staff are very friendly and helpful and speak very good English, as well as being patient enough to listen to our rusty Spanish! The hotel was very clean and comfortable with excellent facilities. The extras in the room like bathrobes and slippers were great. The room was spacious with a very comfortable kingsize bed.
Comment from Hotel Management
Nov 15, 2016 by Francisco Capó - General Manager, Hotel Management
Dear Guest, The Hospes Amérigo's team would like to thank you for trusting us in your recent visit to Alicante. We are delighted to learn that you enjoyed your stay with us, specially the hospitality and service from all our staff and our facilities. We are looking forward to have the pleasure of welcoming you very soon at any of our nine Hospes Hotels in Spain. Yours sincerely, Francisco Capó General Manager
4 out of 5
by A verified traveler from Stuttgart

Super zentral, tolle Ausgehmöglichkeiten

Posted Nov 11, 2016
Pros: Aussicht, hohe Decken, Poolterasse
Cons: Sauberkeit Bad, Toilettenbürste
Location: super zentral, Altstadt, Tapas essen gehen und Java trinken
direkt am Hafen und Strand. Schöner Ausblick auf die Burg! Stadtfeeling!
Comment from Hotel Management
Nov 12, 2016 by Francisco Capó - General Manager, Hotel Management
Dear Guest, The Hospes Amérigo's team would like to thank you for trusting us in your recent visit to Alicante. We are delighted to learn that you could experience everything Alicante has to offer and enjoy our relaxing pool with views to Santa Bárbara Castle located on the 4th floor. We take good note of your comments regarding cleaning in your room, that we will share with our Housekeeping Manager to follow up upon your experience. Again we would like to thank you for your comments and your stay. We are looking forward to have the pleasure of welcoming you very soon at any of our nine Hospes Hotels in Spain. Yours sincerely, Francisco Capó General Manager
4 out of 5
by A verified traveler from London

Nice hotel, staff couldnt be more helpful

Posted Oct 25, 2016
Pros: staff
Cons: general maintenance
Location: right in the middle of everything - town, beach, shops and close to airport - great location for quick getaway
We had a nice time at the hotel but it is right in the town so can be noisey especially on saturday night - 3am hennight kareoke...? The rooms are very nice but ours needed bit of maintenance - shower flooded floor every time Hotel looks nice boutique and the staff just couldnt be more helpful
Comment from Hotel Management
Oct 26, 2016 by Francisco Capó General Manager, Hotel Management
Dear Mr. Kateb, The Hospes Amérigo's team would like to thank you for choosing our hotel in your recent visit to Alicante. We are delighted to learn that you enjoyed the hospitality from our staff. We thank you for your comments regarding General Maintenance of the room. These comments will be shared with our Managers to follow up upon your experience. Again we would like to thank you for your comments and your stay. We are looking forward to have the pleasure of welcoming you very soon at any of our nine Hospes Hotels in Spain. Yours sincerely, Francisco Capó General Manager
4 out of 5
by A verified traveler

Excellent hotel

Posted Oct 23, 2016
A lovely hotel in a great location with plenty of restaurants and bars and the promenade just 5 minutes walk. The hotel room was very comfortable and quiet. Overall a very pleasant relaxing stay.
Comment from Hotel Management
Oct 23, 2016 by Francisco Capó General Manager, Hotel Management
Dear Guest, the Hospes Amérigo's team would like to thank you for trusting us in your recent visit to Alicante. We are delighted to learn that you enjoyed your stay with us, especially the location of the hotel. Again we would like to thank you for your comments and your stay. We are looking forward to have the pleasure of welcoming you very soon at any of our nine Hospes Hotels in Spain. Yours sincerely,
4 out of 5
by A verified traveler from paris

Posted Oct 18, 2016
Nice modern hotel. We were upgraded without asking for it.
Comment from Hotel Management
Oct 19, 2016 by Francisco Capó - General Manager, Hotel Management
Dear Guest, The Hospes Amérigo's team would like to thank you for trusting us in your recent visit to Alicante. We are delighted to learn that you enjoyed your stay with us, in one of our large and comfortable Superior rooms. Again we would like to thank you for your comments and your stay. We are looking forward to have the pleasure of welcoming you very soon at any of our nine Hospes Hotels in Spain. Yours sincerely, Francisco Capó General Manager
5 out of 5
by A verified traveler from Norfolk

Excellent hotel in a perfect position.

Posted Oct 5, 2016
Pros: The staff were excellent and the position could not have been better.
Cons: A slight negative was that the room was a little dark due to being surrounded by other buildings but you don't visit somewhere to stay in your room!
Location: Superbly positioned between the old town and the beach. It is a 10 minute walk to a lift up to the Castle which overlooks the old city.
Hospes Amerigo is perfectly positioned for either exploring the old town in one direction or lazing on the beautiful sandy beach on the other. The great strength of this hotel is the staff. They were always extremely efficient, friendly and helpful. Nothing was too much trouble. The room we stayed in (124) was spacious and very comfortable with a sitting area and huge shower/bathroom. Our room, and the whole hotel, was always spotlessly clean and bed linen and towels were changed frequently. The indoor pool/bar area on the roof is small but ideal if you want a break from sight-seeing or the beach. At our time of visiting (end of Sept) we were always able to find a sun lounger. We did not eat at the hotel as there are so many bars and restaurants in the city so we are unable to comment on the standard of the food. However, if the snacks left for us in our room at the end of the day are anything to go by, the food should be good!
Comment from Hotel Management
Oct 6, 2016 by Francisco Capó - General Manager, Hotel Management
Dear Guest, The Hospes Amérigo's team would like to thank you for trusting us in your recent visit to Alicante. We are delighted to learn that you enjoyed your stay with us and could experience the genuine hospitality and service from all our staff, one of our comfortable and spacious Deluxe rooms and the convenient location in the city centre. Again we would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you very soon at any of our nine Hospes Hotels in Spain. Yours sincerely, Francisco Capó General Manager
5 out of 5
by A verified traveler from London

Fantastic Hotel

Posted Oct 3, 2016
Pros: Everything
Cons: Nothing.
Location: Perfect location, in town and only a 5 minute walk to the beach
We were greeted with a glass of Cava upon checking in, the staff were lovely and very polite and helpful. The hotel its self was spotlessly clean and modem. We are looking forward to returning to this hotel. Five Stars *****
Comment from Hotel Management
Oct 6, 2016 by Francisco Capó - General Manager, Hotel Management
Dear Guest, The Hospes Amérigo's team would like to thank you for trusting us in your recent visit to Alicante. We are thrilled to learn that you enjoyed your stay with us and could experience the genuine hospitality from our staff, the convenient location in the city centre and enjoy a glass of cava at the reception upon your arrival. Again we would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you very soon at any of our nine Hospes Hotels in Spain. Yours sincerely, Francisco Capó General Manager
4 out of 5
by A verified traveler from Leeds

Fab hotel lives upto it's 5 star rating.

Posted Oct 1, 2016
Very much enjoyed our 5 day stay, great position for beach and the old town. Have to say all the staff are the friendliest I have come accross on our travels. I did email the hotel re our room and did mention it was our Golden Wedding Anniversary celebration. it would have been nice if they had recognised it in some way. My only other niggle was that I thought bathroom towels could have been softer. Yes I know I am knit picking on this one!
Comment from Hotel Management
Oct 6, 2016 by Francisco Capó - General Manager, Hotel Management
Dear Guest, The Hospes Amérigo's team would like to thank you for trusting us in your recent visit to Alicante, to celebrate your special anniversary. We are very glad to learn that you enjoyed the genuine hospitality and service from our staff and the convenient location in the city centre. We take good note of all your comments, that we will share with our Managers to follow up upon your experience and improve our service. We are looking forward to have the pleasure of welcoming you very soon at any of our nine Hospes Hotels in Spain. Yours sincerely, Francisco Capó General Manager