Ratings based on 14 Verified Reviews

3.7 out of 5
100% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by Not Provided

Great value.

Posted Nov 16, 2015 on Hotels
2 night stay in ideal location. Receptionist was very helpful. Value for money and would stay again.
4 out of 5
by A verified traveler from Portsmouth

good location

Posted Apr 28, 2014 on Hotels
Really good location if its not summer. As its situated in one of the tiny streets its pretty noisy, as it was April the evenings were still quite chiily so I didnt need to keep the windows open. I should think youd never get to sleep in the summertime with the windows open, although I did notice an air conditioning unit.
3 out of 5
Recommended
for Everyone
by Pat from England

Good situation for shops and beach.

Posted Jan 5, 2014
Pros: Position in 'old town' Benidorm
Cons: Personally would have like a room with a view, but bearing in mind the cost we paid for the time of year, this should have been expected.
Location: Position good - never ventured further afield, as parking is atrocious and very limited.
Enjoyed the promenade for long walks in both directions and the availability of assorted cafes/restaurants still open at this particular time of year.
5 out of 5
Recommended
for Everyone
by A verified traveler

Immerse yourself in real spanish culture

Posted Jul 1, 2013
Pros: The rooms
Cons: Nothing in English
Location: Uphill - not for anyone with walking difficulties
Lovely hotel, very friendly staff. Superb sea views from rooms but it is mainly for spanish visitors. There was nothing written in English anywhere and all the meals were typically spanish. The location is excellent for 'younger' couples but for elderly the hotel is difficult to access as it is uphill and airport transfers drop off a good distance away from the hotel making dragging your suitcases very hard work! Not for those with walking difficulties.
2 out of 5
by Said Z from Eastbourne UK

Not for People with limited Mobility...

Posted May 15, 2013 on Hotels
The Hotel is well located in Benidorm Old Town right next to all bars and restaurants and not far to the beach. It is clean but just clean and modern. Staff hardly able to speak English but helpful though...not so much the case of the restaurant staff...no English at all....rude, unhelpful, miserable faces, and ignoring all non Spanish Guests...the Hotel mostly caters mostly for its Spanish clientele...Spanish seniors, old couples and/or families alike on group visits to Benidorm. The room I had was dark, smelly and unpleasant. There are no other TV Channels than the Spanish ones. The guests there are really rude and had no manners when queuing for food in the restaurant, or for using the lift or when querying at the reception...they pass you and do things as if you are not there...????It is probably a nice place for the Spanish Guests to enjoy but not for any other guests especially if you have limited mobility or a disability: the hotel is on a rather steep hill....very inconvenient ...I had to change hotels after 2 nights there ... Beware also Extra Costs....Internet 15mns/1 Euro...? And no WIFI at all....whether in room or in the lounge area...!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 1, 2016 on Hotels
3 out of 5
by Agnes from nederland

was goed te doen.

Posted Apr 18, 2016 on Hotels
was goed en ligging perfect
4 out of 5
by MANUELA

Centrico y relajante

Posted Nov 18, 2015 on Hotels
Todos fueron muy atentos, compre una habitación estándar y me la dieron superior,las vistas desde la terraza sublimes,
4 out of 5
by Fabien from Metz

Merci Pilat

Posted May 24, 2015 on Hotels
Hotel bien placé au vieux centre Piscine sur le toit agréable Merci a Pilar ! Elle est exceptionnel ! Super personnel
4 out of 5
by Nigel from Copenhagen

Great budget hotel, centrally located in the Old Town

Posted May 16, 2015 on Hotels
For a 3 star hotel, and for the price, you get all you can expect - and more :-) The only negative was that very few staff spoke much English - which is not uncommon in Spain, even in this business - and the reason I only give 3 stars for Hotel Service. Otherwise, they deserve 4 stars for Service as, they were always helpful and polite and the rooms were kept clean and tidy.