Ratings based on 122 Verified Reviews

3.8 out of 5
79% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

good location for airport

Posted Nov 17, 2017
Pros: Location
Cons: no problems
Location: Good for airport
Arrived late but well looked after by staff. Room comfortable and breakfast good. good value for price paid
4 out of 5
Recommended
for Everyone
by A verified traveler from scotland

Pleasant friendly staff

Posted Oct 18, 2017
It was difficult to find but met expectations by being clean with efficient stafff.
Comment from Hotel Management
Oct 19, 2017 by pascal hotel manager, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to the airport on the bus route into alicant

Posted Oct 11, 2017
Staff were excellent and we cannot fault the clean room and also the breakfast choices . Also ideal position for bus to airport or into town .
Comment from Hotel Management
Oct 13, 2017 by pascal, Hotel Management
Dear , We very much appreciate your comments regarding your stay at the ibis Alicante. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
2 out of 5
by A verified traveler from England

Posted Jul 16, 2017
Not the most friendliest hotel. Room very basic, but I suppose reflected in the price. However, no excuse for poor customer care.
Comment from Hotel Management
Jul 18, 2017 by hotel manager, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
4 out of 5
by chloe

Basic but clean and tidy

Posted Jun 18, 2017 on Hotels
We stayed here after a late night flight so we didn't have to drive too far. Great for quick trip from airport the room was basic and clean. The breakfast had a good ranch and ran till quite late. Prefect for the few hours sleep we need before we started out journey.
Comment from Hotel Management
Jul 9, 2017
Dear Chloe, We very much appreciate your comments regarding your stay at the ibis Alicante. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
4 out of 5
by adam

15 Euro to ALC airport

Posted May 30, 2017 on Hotels
Good Hotel and convenient to ALC airport as 15 Euros by taxi.
Comment from Hotel Management
Jul 9, 2017
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler from j

Great for airport

Posted May 27, 2017
Ideal for night before early flight from alicante airport reception staff terse and not friendly
Comment from Hotel Management
Jul 18, 2017 by hotel manager, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
5 out of 5
by Diana

Posted Apr 18, 2017 on Hotels
Comment from Hotel Management
Jul 9, 2017
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
4 out of 5
by Steven

Posted Mar 2, 2017 on Hotels
Good value, clean, well - looked after hotel. Convenient for Alicante airport.
Comment from Hotel Management
Jul 9, 2017
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
3 out of 5
Recommended
for Everyone
by A verified traveler from uk

ok

Posted Dec 12, 2016
not accessible by public transportation easily , wasted a lot of euro on taxi committing to town centre and airport
Comment from Hotel Management
Jul 9, 2017 by pascal, Hotel Management
Dear , Thank you for taking the time to tell us about your experience at the ibis Alicante. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,