Stay away, less than one star resort
Posted Jul 18, 2008
We stayed at the Magic Rock Garden June 29 & 30 of 08. It was the worst hotel stay we have experienced. Under-staffed and always a long line at the desk.Check in was terrible, clerk did not mention you needed a deposit for the A/C remote, the TV remote or the safe. It took several trips down inconvenience passageways to handle normal check in business. We hit the beach which was several buildings away and came back to our room for showers, there were no towels. Another trip to the desk and several calls later we got towels in about two hours. Electricity went out 3 times, hair dryer only ran 15 seconds without kicking out, TV was not working and A/C was hot. No effort was made by the staff to correct any of these issues and emails to management after the trip were not answered. Lot's of kids, pool was full and under-sized. No towels for pool or beach. I was told before I made the reservation that parking was availble for a price but you had to find it by luck on the street. Food was just eatable. This is not all-inclusive, there was a rule for everything.