Ballroom

Reviews of Port Fiesta Park Hotel

3 out of 5
Port Fiesta Park Hotel
Avenida Foietes, 4, Benidorm, Alicante

Reviews

7.4

Good

Rating 10 - Excellent. 35 out of 139 reviews" "
Rating 8 - Good. 51 out of 139 reviews" "
Rating 6 - Okay. 28 out of 139 reviews" "
Rating 4 - Poor. 16 out of 139 reviews" "
Rating 2 - Terrible. 9 out of 139 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

william

Liked: Cleanliness
Everything was perfect
Stayed 4 nights in Mar 2024
Response from Port Fiesta Park on Mar 24, 2024
Dear William,Thank you for your very positive review and for recording your satisfaction. We hope to see you here again soon.Sincerely, Port Fiesta Park Team

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our B & B stay, food good, plenty of choice, hotel was very busy, mainly cater for Spanish, but you are in Spain! So we liked it, was nice staying in the old town for a change, bed comfortable & clean, nice overlooking pool, would stay again.
Stayed 5 nights in Mar 2024
Response from Thanks on Mar 15, 2024
Good morning Jacqueline,We strive every day to provide unforgettable experiences to our guests, and it is wonderful to know that we achieved this during your stay at Port Fiesta Park. We hope you repeat the experience, and welcome you again very soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me ha gustado , a10 minutos de la playa Poniente
Stayed 6 nights in Nov 2023
Response from gracias on Dec 30, 2023
Buenos días,Gracias por haber confiado en nosotros para sus vacaciones y también por expresar su satisfacción, para nosotros es lo más importante.Atentamente, el equipo Port Fiesta Park.

10/10 Excellent

Brian

Our short stay
Everything was excellent overall. Parking was an issue. The pool was cold.
Stayed 1 night in Oct 2023
Response from Port Fiesta Park on Oct 13, 2023
Hello Brian,Thank you for reviewing our hotel and for recording your satisfaction. We take note of the aspects to improve and we hope to see you soon. Sincerely, Port Fiesta Park Team

10/10 Excellent

Anthony

Stayed 3 nights in May 2023
Response from Port Fiesta Park on May 24, 2023
Dear Anthony, thank you four your possitive comments about our hotel and for the maximum score. We hope to see you again soon. Sincerely, the Port Fiesta Park Team

6/10 Okay

Graham

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was for one night only, but what we didn't like was very loud bingo making conversation with reception difficult. The bar closed at 23.59 after we had returned from a night out, seems early. The signposting to reception and the car park was poor, there were no exit signs in the car park. Breakfast was excellent
Stayed 1 night in May 2023
Response from Port Fiesta Park on May 19, 2023
Dear Graham,Thank you for writing your opinion about the hotel.We are sorry that certain aspects could be improved, we hope you give us another chance, it will surely change your opinion.Sincerely, The Port Fiesta Park Team

10/10 Excellent

Darren Paul

Stayed 3 nights in Jan 2023
Response from Port Fiesta Park on Mar 7, 2023
Dear Darren, Thank you for referring to us in such a positive way. We will be delighted that you visit us again.Sincerely, The Port Fiesta Park Team

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Get what you pay for 👍
You get what you pay for - very basic rooms - nice hotel reception - decent breakfast and very friendly staff - if you want a cheap getaway with somewhere to rest your head at night it’s a winner 👍
Stayed 7 nights in Jan 2023
Response from Port Fiesta Park on Jan 12, 2023
Dear Jamie,Thank you with full sincerity for recording your satisfaction and for having trusted us. We are glad that the breakfast was to his liking and that he enjoyed our facilities. It is very important for us to be able to live up to his expectations and we hope that he will choose us again in the future. Sincerely, The Port Fiesta Park Team

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pretty average hotel
Pretty average hotel. Whilst there was a lot of choice at breakfast, it was cheap food and not particularly appetising. They didn't top up the coffee stock in the room each day.
Stayed 2 nights in Nov 2022
Response from Port Fiesta Park on Dec 3, 2022
Dear Mark,Thank you for writing about our hotel, and for considering that our breakfast was to your liking. We are sorry that in certain aspects we were not up to your expectations, but we work daily to improve what our clients expose.Sincerely, The Port Fiesta Park Team

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food, plenty of choice, very clean, friendly staff
Stayed 4 nights in Oct 2022
Response from Excellent on Oct 15, 2022
Good morning Julie,Thank you very much for your comment and for sharing such a positive opinion with us. It is very important to be able to meet your needs and live up to your expectations. We are glad that your experience has been positive and we assure you that we will be delighted to have you with us again. Sincerely, the Port Fiesta Park team.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2022
Response from Port Fiesta Park on Oct 12, 2022
Dear Robert,Thank you for writing to us and taking the time to leave your opinion. We are delighted that your stay was positive, and we encourage you to visit us again in the future.Sincerely, The Port Fiesta Park Team

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean convenient and comfortable accommodation and friendly service
Stayed 3 nights in Jun 2022
Response from COMENTARIO POSITIVO on Jun 22, 2022
Good morning, We appreciate that you share such a positive comment since it is very important for us to satisfy your needs. We are delighted to have been able to meet your expectations and we look forward to seeing you again in the future. Sincerly, Port Fiesta Park Team.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Didnt spend too much time in hotel. Staff were friendly and helpful. But only downside for me is the room could have down with a little paint and there was no kettle or fridge.
Stayed 4 nights in Feb 2022
Response from KETTLE AND FRIDGE on Mar 14, 2022
Good Morning, Thank you very much for your comments and ratings that help us improve. We'll check the room he was staying in. Regarding the kettle, we regret that we do not offer this service. As far as the refrigerator is concerned, you have the option of renting it for €5/day. We hope to see you again soon!

10/10 Excellent

jeff

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of the way hotel
Great out of the way hotel in a busy part of Spain. Could do with heating being turned on at night but during the day it was fine. Good food and beer.
Stayed 4 nights in Nov 2021
Response from NICE STAY on Dec 25, 2021
Good morning, Thank you very much for your comments and for your high rating to our hotel. We are pleased to read that your stay was very positive with us. Regarding the heating, we understand that perhaps you did not activate it, since the heating is given in the hotel, if you had communicated it at reception we would have solved it immediately. We hope to see you again soon at our hotel. Thanks and see you soon!

8/10 Good

james

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Kathryn

Liked: Cleanliness, property conditions & facilities, room comfort
Not bad
Late night check in but comfy beds
Stayed 1 night in Aug 2021

8/10 Good

Susan

Liked: Property conditions & facilities, room comfort
Cheap and cheerful
Food excellent. Very clean. Reception very helpful. No entertainment team or daytime activities. No decent night entertainment. Bar staff very pleasant. Pool area clean but lacking shade. Rooms basic but acceptable. Noisy at times at night.
Stayed 2 nights in Jun 2021

4/10 Poor

Jose

Traveled with group
Disliked: Staff & service, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area and good service by all staff,,, one complaint and that was that outside the room they gave me was the fans for the hotels air-con system and was noise all night ,,they did offer to change my room after I complained but as t was only there 3 nights I could put up with it but did say they should tell management to improve the doors to the balcony to stop the noise
Stayed 3 nights in Jul 2019
Response from PR on Jul 23, 2019
We regret to know that your experience in Port Fiesta Park hotel was not as pleasant as we would love. We are in a constant improving of our facilities and service. We do our best to exceed our guest expectations and we are sorry to know that we have not reached yours and do not hesitate that your comments will be taken into account. On the other hand, we very much appreciate your positive comments Once again we thank you for your recent visit and we hope to welcome you again. Kind regards

6/10 Okay

Daren

Liked: Cleanliness
My stay
Well overall it was ok but I did have few issues Bed in room hard and plug socket hanging off wall Most of Staff was friendly Night time did not spend time in hotel bar after 1st night after what I seen was out off order not friendly for English visitors But food was very good and well prepared Pool was small and could do with a out side pool bar Over all it was ok I would give it 6/10
Stayed 10 nights in May 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel locatjon good. Position of room awful. All i could see was washing hanging on railuings across the road. It was also very noisy with motor cycles.Food was varied and plentiful. Always plenty of sunbeds some of the reception staff need to go on a customer service course bht overall an enjoyable time.
Stayed 8 nights in May 2018

8/10 Good

john, dublin

Liked: Staff & service
Hotel was a 10 minutes walk to the beach and central shopping area in the old town,plenty of bar's and restaurants to choose from,food in the hotel was good,but long wait at the bar for all inclusive,anda air conditioning didn't work

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reservation wasn't there when we arrived it was a absolute nightmare as you know I was on phone 3and half hours you did nothing to help only keep me on hold

6/10 Okay

thomas, Cambridgeshire

Liked: Cleanliness, property conditions & facilities
Hotel ok, hidden extras at a cost
It was ok was disappointed about charges for a lot of things which was lead to believe was in with the hotel stay. Was also disappointed we had to buy soft drinks at dining time. Not even water was offered for free. Moved hotel in the end and paid a little bit extra for a whole lot more

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Www love feisty park hotel.the only negative is the pool table was not working yet again this is our 3rd time we were disappointed we could not play pool we asked daily if they would fix it Margaret rodgers

6/10 Okay

mike, canada

Liked: Cleanliness
Disliked: Room comfort
will look for different hotel
good beakfast...dinner buffett...in house gym ...locals made it cool...

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Yordanis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel recomendable,el personal muy atento,los camareros,las animadoras.recepción.animación todo el día.la comida buena y variada.el hotel es amplio.acequible pará personas con movilidad reducida.lo recomiendo 💯.
Stayed 3 nights in Mar 2024
Response from gracias on Mar 22, 2024
En nombre de todo el personal del hotel queremos darles las gracias por su excelente opinión. Nos satisface leer su comentario y para nosotros, que nuestros huéspedes valoren el esfuerzo y trabajo que realizamos es la mejor de las recompensas que podíamos tener.Esperamos tener la oportunidad de recibirle de nuevo y brindarle una experiencia aún mejor. Atentamente, el equipo de Port Fiesta Park.

10/10 Excellent

ERNESTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
volvere
Stayed 5 nights in Mar 2024
Response from Gracias on Mar 22, 2024
Estimado Ernesto,Muchas gracias por darnos la máxima puntuación y por considerar Port Fiesta Park como un lugar para volver. Nos alegra saber que han podido disfrutar de estos días con nosotros. Esperamos verlos pronto.

6/10 Okay

Manuel

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Gracias on Feb 28, 2024
Buenos días Manuel,Gracias por su puntuación. Esperamos tenerle pronto de nuevo con nosotros.Atentemante el equipo Port Fiesta Park

10/10 Excellent

Rosalina

Business traveler
Liked: Cleanliness, property conditions & facilities
Zat op verdieping 4 last van hoogte vrees volgende keer graag eerste verdieping kom zeker nog eens terug als ik op verdieping 1 kan verblijven
Stayed 2 nights in Feb 2024

10/10 Excellent

Jose L.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo Excelente volveremos pronto
Stayed 2 nights in Feb 2024
Response from Port Fiesta Park on Feb 26, 2024
Estimado Jose Luis , gracias por tu maxima puntuacion y por dejar reflejada tu satisfaccion con nuestro trabajo. Estaremos encantados de volver a recibirte. Atentamente, el equipo de Port Fiesta Park

10/10 Excellent

Luis Alberto Natera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la pulcritud de las habitaciones. Baños impecables. No me gustó: Tv no adecuada a tecnología Smart tv. Se escuchó ruidos en habitación de peleas entre huéspedes en el piso donde estaba mi habitación. El resto, todo EXCELENTE .
Stayed 1 night in Feb 2024

10/10 Excellent

Pili

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para repetir,un buen servicio ,calidad i precio,la habitación super nueva i muy cómoda,,,i económica,,gracias,, Port Fiesta Park Hotel,,,,,,💕👌👏
Stayed 4 nights in Jan 2024
Response from gracias on Feb 10, 2024
Buenos días Pili,Gracias por haber confiado en nosotros para sus vacaciones y también por expresar su satisfacción ,para nosotros es lo más importante. Nos alegra que su experiencia haya sido positiva y le aseguramos que estaremos encantados de tenerle de nuevo con nosotros.Atentamente, el equipo Port Fiesta Park.

4/10 Poor

Henk

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
De kamers zijn zeer gehorig. Op het moment van ons verblijf was er in een groot deel van het hotel een grote verbouwing bezig. Heel veel kamers worden gerenoveerd. Dit zorgde overdag voor veel lawaai. De wifi werkte bijna niet. Goed werkende wifi is tegenwoordig toch een must. Het ontbijt was wel prima. Alleen jammergenoeg geen goede koffie.
Stayed 3 nights in Jan 2024
Response from danke on Jan 18, 2024
Bedankt dat u ons in alle oprechtheid uw mening geeft. Het spijt ons dat uw verblijf in ons hotel niet naar uw volle tevredenheid was. Wij danken u nogmaals voor uw reactie, aangezien uw mening voor ons erg belangrijk is.Met vriendelijke groet, Port Fiesta Park-team

8/10 Good

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No me gusto para nada la comida...calidad baja...poca variedad...sin sabor..fue lo mismo para el desayuno y la cena...
Stayed 2 nights in Jan 2024
Response from comida on Jan 16, 2024
Buenos días Alejandro,Muchas gracias por compartir su experiencia con nosotros. Sentimos no haber estado a la altura de sus expectativas en los aspectos que describe. Aún así, le animo a que nos haga una pronta visita y compruebe por usted mismo cómo nuestro hotel trabaja por mejorar los aspectos que califican como deficientes.Atentamente, el equipo Port Fiesta Park.

4/10 Poor

Rene

Traveled with partner
Disliked: Amenities, property conditions & facilities
Kamers erg gedateerd en zeer gehorig.
Stayed 1 night in Dec 2023
Response from kammer on Jan 5, 2024
Wij stellen het op prijs dat u een notulen heeft gemaakt om uw mening te delen. We hebben gerenoveerde en niet-gerenoveerde kamers en het hangt van de reservering af of het kamertype wordt toegewezen. Het spijt ons dat we op dit vlak niet aan uw verwachtingen hebben voldaan.Met vriendelijke groet, Port Fiesta Park-team

10/10 Excellent

Amina

Stayed 1 night in Dec 2023
Response from gracias on Dec 30, 2023
Buenos días,Muchas gracias por otorgarnos la máxima puntuación posible. Estaremos encantados de volverles a tener con nosotros.Atentamente, el equipo Port Fiesta Park

8/10 Good

Francisco Javier

Liked: Cleanliness, staff & service, room comfort
Buena relación calidad-precio
El hotel en líneas generales muy bien, las comidas, justitas de elaboración, hay variedad pero lo que es platos cocinados como tal, poco, verduras hervidas, ensaladas y cosas de lata, pero "guisos" poco aún así, aceptable, la habitación bien, el baño, está muy desfasado, pero debo decir que hace su función perfectamente, los grifos y sanitarios funcionan correctamente y el agua caliente abundante e instantánea, los baldosines son de hace más de 30 años, pero bastante bien mantenido, por el precio y las fechas, no le podemos pedir mucho más. Los camareros y personal de comedor muy eficientes y eso que estábamos a tope de gente.
Stayed 3 nights in Dec 2023
Response from MEJORAS on Dec 27, 2023
Buenos días Francisco Javier,Agradecemos el tiempo dedicado a comentar acerca del hotel. Lamentamos que su opinión no sea positiva en su totalidad, pero tomamos nota de todas las apreciaciones que nos indica y trabajaremos para solucionar los problemas que expone. Gracias de nuevo por haberse comunicado con nosotros. Atentamente, el equipo Port Fiesta Park

4/10 Poor

Antonio

Business traveler
Disliked: Cleanliness
Recepción regular habitación pequeña y ruidosa
Stayed 1 night in Dec 2023
Response from Port Fiesta Park on Dec 24, 2023
Hola Antonio, gracias por escribirnos y por dejar reflejada la opinion que el hotel le merece. Lamentamos no haber estado a la altura de sus expectativas en los aspectos que expone. Atentamente, el equipo de Port Fiesta Park

8/10 Good

CARLOS

Traveled with partner
Liked: Cleanliness, staff & service
Trato amable del personal y bien situado, la habitación buena , lo peor la excesiva masificación de gente a la hora de transitar para las comidas
Stayed 1 night in Nov 2023
Response from Gracias on Nov 28, 2023
Buenos días Carlos,Gracias en nombre de todo el equipo por sus comentarios tan positivos y por mostrar su satisfacción con nuestro trabajo. Estamos encantados de haber podido cumplir tus expectativas y le esperamos de nuevo en un futuro.Cordialmente, el equipo Port Fiesta Park.

6/10 Okay

Gwenny

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Gracias on Nov 24, 2023
Buenos días,Gracias por su puntuación.Hasta pronto!

8/10 Good

Kjell

Business traveler
Liked: Cleanliness, staff & service, room comfort
Resepsjon, renhold og mat veldig bra. Litt slitt hotel, pluss for et helsestudio i underetasje.
Stayed 17 nights in Oct 2023
Response from danke on Nov 21, 2023
Bedankt dat u ons uw vakantie toevertrouwt en ook voor het uiten van uw tevredenheid, voor ons is dit het allerbelangrijkste.

6/10 Okay

Juan

Traveled with group
Stayed 5 nights in Nov 2023
Response from gracias on Nov 21, 2023
Gracias por haber confiado en nosotros y por dejar de su agrado

4/10 Poor

Andrés

Disliked: Property conditions & facilities
No teníamos gel en el dispensador d la bañera. Lo dijimos en recepción pero no nos pusieron. Tuvimos q usar el del lavabo. Muy incómodo. La bollería del desayuno muy poca variedad e industrial. Los zumos y los cafés de las máquinas imbebibles. Las camas muy escuetas.
Stayed 2 nights in Aug 2023
Response from Port Fiesta Park on Aug 28, 2023
Hola Andres, sentimos que su experiencia no fuera la esperada y le pedimos disculpas si no hemos podido cumplir con sus expectativas. Atentamente, el equipo de Port Fiesta Park

2/10 Terrible

Ettayyache

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Port Fiesta Park on Aug 24, 2023
Hola Ettayyache, gracias por reflejar su opinion y lamentamos si quizas su estancia no fue la deseada debido a la puntuacion otorgada. Atentamente, el equipo de Port Fiesta Park

8/10 Good

manuel ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvo todo correcto.
Stayed 14 nights in Jul 2023
Response from Port Fiesta Park on Aug 14, 2023
Estimado Manuel, le agradecemos el tiempo depositado en escribir su opinion y nos alegra que el hotel estuviera a la altura de sus expectativas. Estaremos encantados de volver a recibirle.Atentamente, el equipo de Port Fiesta Park

6/10 Okay

Begoña

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
La comida mucha variedad pero sabor cero el primer día al meternos en la cama había pelos los ascensores un horror .
Stayed 6 nights in Aug 2023
Response from Port Fiesta Park on Aug 12, 2023
Estimada Begoña, gracias por opinar sobre nuestro hotel y sentimos la queja expuesta. Investigaremos lo sucedido y le pedimos disculpas. Atentamente, el equipo de Port Fiesta Park

6/10 Okay

María

Stayed 2 nights in Jul 2023
Response from Port Fiesta Park on Aug 13, 2023
Hola Maria, gracias por tu reseña y por tu valoración.Recibe un cordial saludo. Atentamente, el equipo de Port Fiesta Park