Ratings based on 197 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
78% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Leicester

Ifach hotel

Posted Sep 19, 2016
Overall a great place to stay, just couple of critiscms - the hotel lobby bar closed at 5pm and you had to go down to the pool bar if you wanted pre dinner drinks (you don't always want to sit in chairs that people have been in all day with suntan lotion on when you are dressed for dinner). The same at night coming in for a night cap. Very slow lifts especially in the morning around breakfast time.
Comment from Hotel Management
Sep 21, 2016 by jose Antonio, Hotel Management
Dear Michelle Thanks for your confidence in our Sorry in some negative points but usually in case of Lobby Bar we close at 5 o´clock because the 95% of our client just use the Swimming Pool Bar until late night, for this reason we close one sales point because nobody goes Anyway you can be sure we will try our best to fix those situations for next season Best regards Jose A.Cantalejo Manager SH IFACH
4 out of 5
by A verified traveler from sverige

Barnklubb till 23.30 på natten!

Posted Jul 25, 2016
Cons: Ljudnivån på kvällarna!! Bodde på 15 våningen, men blev ändå störd!
Jättebra hotell! Som jag tyvärr aldrig skulle bo på igen! Pga fruktansvärda högljudda "lek/show uppträdanden varje dag och kväll! Det ekade mellan husen! Dessutom endast på spanska!!!
Comment from Hotel Management
by jose Antonio, Hotel Management
Kära gäst Tack så mycket för din kommentar och bo hos oss. Jag beklagar att bullret från familjen animation har störde honom, och vi pratade med tjänstemän för att förhindra att det händer igen, men förstår att de är semester datum och är ett familjehotell och söker dessa dagar hälsningar regissör SH IFACH
5 out of 5
by A verified traveler from Pittsburgh PA

Very comfortable hotel, excellent helpful staff .

Posted Jun 22, 2016
We loved this hotel which was beautifully kept and staffed by helpful friendly people. The pool area had plenty of beds and the beach was less than 5 mins walk.
Comment from Hotel Management
Jun 22, 2016 by jose Antonio, Hotel Management
Dear Louise Really appreciate your comments about our Hotel and its services We are glad to see that enjoy your stay amog us I hope to see them again in the future in Calpe Regards Manager SH IFACH
5 out of 5
by SUSAN from Milton Keynes

great family base

Posted Jun 12, 2016 on Hotels
Room only so we didn't have pleasure of food. But all staff in particular bar staff were very nice and helpful. All staff were very helpful
Comment from Hotel Management
Jun 22, 2016 by Jose Antonio, Hotel Management
Dear Susan I really appreciate your comments about our Hotel and its workers They will be informed of your kind words I hope to see them again in a future in Calpe Regards Manager SH IFACH
4 out of 5
by Mayank

Posted Jun 9, 2016 on Hotels
Comment from Hotel Management
by Jose Antonio, Hotel Management
Dear Mayank Thanks a lot for your kind opinion to our Hotel We hope see you very soon among us Best regards Management SH IFACH
4 out of 5
by Maria

Posted Jun 6, 2016 on Hotels
Comment from Hotel Management
by Jose Antonio, Hotel Management
Dear Maria Thanks a lot for your kind opinion to our Hotel We hope see you very soon among us Best regards Management SH IFACH
4 out of 5
by Patricia from Valencia

Posted May 21, 2016 on Hotels
El personal ha sido muy amable. La habitación, muy amplia. Nos ha gustado bastante el bufet, nos sorprendió. Estaba todo muy bueno.
Comment from Hotel Management
Jul 23, 2016 by Jose Antonio, Hotel Management
Buenos dias Patricia Veo con agrado que su estancia en nuestro Hotel ha sido de su total agrado segun lo comentado hace unos dias atras lo cual agradezco mucho al igual el que nos haya escogido para estos dias de descanso Los espero muy pronto de nuevo por Calpe Atentamente Director SH IFACH
3 out of 5
by A verified traveler

Hotel bueno pero con pegas

Posted May 16, 2016
El hotel tiene muy buen aspecto pero no está del todo bien conservado. La cisterna del baño se quedaba corriendo frecuentemente, la puerta del baño cerraba mal y el mando de la tele no funcionaba. A pesar de haber avisado de esto último no conseguimos que lo arreglasen en todo el fin de semana, y solo era cambiar la pila. La limpieza dejaba un poco que desear, encontramos pelos en el suelo de la habitación. El desayuno no es genial pero cubre bien las necesidades. La única pega que abren a las 8, no antes. El personal de recepción según las horas. A veces eran atentos pero sin excederse y otras eran bastante desagradables.
Comment from Hotel Management
May 19, 2016 by Direccion SH IFACH, Hotel Management
Buenos dias Gracias por escogernos durante sus dias de asueto y por manifestar sus comentarios haca nosotros. Lamentamos los puntos menos positivos que nos ha indicado, los cuales ya han sido puesto en marcha para su resolucion Esperando su pronto regreso Atentamente Direccion SH IFACH
3 out of 5
by A verified traveler

Posted May 8, 2016
mooi hotel, wel wat gedateerd , vooral bij de ontbijtzaal,maar verder goede service en een lekker ontbijt!
Comment from Hotel Management
May 21, 2016 by DIRECTOR SH IFACH, Hotel Management
Dank u voor uw nadenkende commentaar Uiteraard beschouwen wij uw commentaar voor verbetering die ik hoop dat je kunt zien op uw volgende bezoek aandachtig Directeur SH IFACH
2 out of 5
by A verified traveler

No tea and coffee facilities

Posted Apr 12, 2016 on Hotels
A nice enough hotel, but expensive if you are not on an all inclusive deal. It seemed better suited to an older clientele than a family. There are no tea and coffee making facilities in the room and there are additional charges for the indoor pool, sauna, etc., so not all that relaxing, but it is clean and pleasant.
Comment from Hotel Management
Jun 18, 2016 by Jose Antonio, Hotel Management
Dear guest Thanks for choice us in your last holidays Sorry in some points you are not agree with our services but you can be sure we will try our best to fix those situations Best regards