Overall we had a very enjoyable week. The hotel was clean, the room spacious and the vast majority of staff were very polite. Hotel is next to the beach (not a great one to be fair) and there are a few restaurants nearby - the majority are a short taxi ride away in Altea old town.
A few things that could have been better:
- having to queue up to swap towels everyday at reception was annoying
- room service sounded very put out the one time I requested something - then never showed up
Relatively minor things above and as I said, overall we had a very good week here and would recommend the hotel
Comment from Hotel Management
Oct 8, 2016 by Quality Department. , Hotel Management
First of all, I would like to thank you for taking the time to leave a writing review of your experience on your stay, so that we can analyse it and see those points that can be improved in order to meet our guests´ expectations.
Quality is one of our priorities and has nothing to do with the marketing we do, so we will review the procedures and ask for responsibilities with the only intention of maintaining the high standards we have set.
SH Villa Gadea Hotel