Ratings based on 324 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 30, 2017
Pros: Nice character, easy location and parking, felt very relaxed
Very helpful staff, and a great bar with live music and choice of gins on the Saturday evening whilst we were there.
Comment from Hotel Management
Jan 30, 2017 by Quality Department, Hotel Management
Dear guest, Thank you very much for giving us the highest score possible! It is our pleasure having with us you as our guests. We will share your compliments with the entire team, and we are sure they will feel proud of it. We hope to get the chance to welcome you again as our guests, that will be the biggest compliment we can get. Kindest regards, Quality Department. SH Villa Gadea Hotel
5 out of 5
by A verified traveler

Lovely luxury hotel in Altea

Posted Oct 31, 2016 on Hotels
This hotel is recognized as the best in Altea and we had a great experience. Our stay in mid October was great. A fabulous breakfast is included in the room rate. Our room was nicely appointed with a balcony, great lighting and a wonderful bathroom/ shower. The bed was a bit too hard but not uncomfortable. The pool area is great with lots of options. Service is a bit slow at the bar and terrace area due to a lack of personnel. Those who work there do work very hard; seems they could use more help. All in all the staff is very attentive. We were in Altea mainly to see family and enjoyed spending time in the old town which is very charming. We also drove into the hills and stopped at Guadalist, very charming so it's popular among tourists. We will definitely return to this hotel when we're back in Altea
Comment from Hotel Management
Nov 4, 2016 by General Manager, Hotel Management
Dear guest, Thank you so much for choosing our hotel for your holidays. We are delighted to read that overall you had an enjoyable stay with us. It will be a pleasure for us to welcome you back in future. Best regards, Quality Department SH Villa Gadea Hotel
4 out of 5
by A verified traveler

Classic comfort

Posted Oct 26, 2016 on Hotels
Good hotel with excellent gardens and swimming pools etc. Very comfortable lounges and good service. The buffet breakfast is excellent. After we mentioned our room was rather noisy (conversation from outside bar terrace) we were immediately offered another room. Hotel staff very friendly and helpful. However due to the hotel location a car is really essential. I would suggest the hotel could consider a shuttle service into Altea, about 4km away
Comment from Hotel Management
Oct 31, 2016 by General Manager, Hotel Management
Dear guest, Thank you for stay with us during your holidays in Spain and thank you very much for your feedback as this will help us to improve our service. Hopefully we will welcome you back to our Hotel SH Villa Gadea. Yours sincerely, Quality Department. SH Villa Gadea Hotel
3 out of 5
Recommended
for Couples
by A verified traveler

Good facilities but will be charged on top

Posted Oct 25, 2016
Pros: Japanese / Vietnamese food at the restaurant is really good.
Cons: beds/pillows
Location: only 20 minutes from Calpe beautiful beaches and five mins from Altea centre with good shopping and loads of restaurants.
Hotel was impressive but you could feel it was the end of the season. Bed was hard and pillows gave me a stiff neck for the following week - this was definitely not 5 star. Room was well furnished and clean - we were given the opportunity to upgrade. Although there was good access to the beach through a gate on the complex - the beach there is very pebbly and the sea murky and full of weed so not really good for swimming.
Comment from Hotel Management
Oct 26, 2016 by SH Villa Gadea Hotel, Hotel Management
Dear guest, Thank you for having chosen SH Villa Gadea for your holidays in Altea. Your comments about the japanese restaurant are highly appreciated. We are sorry for not having fulfilled your expectations in some aspects; we have different types of pillows at your disposal in Reception without extra charge (latex / feather / cervical) and we could show you other type of room with different bed. We apologize for any inconvenience and we will focus on the mentioned details in order to improve them. We greatly appreciate your opinion as a useful tool for continuous improvement, according to our quality policy. We hope you choose to stay with us again and rest assured that we will do our best to make your stay thoroughly enjoyable. Yours faithfully, Quality Department SH Villa Gadea Hotel
5 out of 5
by A verified traveler

Nice hotel

Posted Oct 20, 2016 on Hotels
Free wifi, very slow connection Not a beach vacation spot, only a public beach, very rocky
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
Dear guest, Thank you very much for your comments. It is our pleasure having with us you as our guests. We would like to inform you that we have amplifying wifi signal at your disposal in Reception. We hope to get the chance to welcome you again as our guests, that will be the biggest compliment we can get. Kindest regards, Quality Department. SH Villa Gadea Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from e

Beautiful Hotel

Posted Oct 14, 2016
Pros: Beautiful grounds, lovely pools . Staff are really helpful and polite
Cons: Not enough eating places for lunch. Very small menu with nothing much on it. Probably the time of the year .
Location: Visit old town Altea very pretty , good eating places .
Lovely hotel, beautiful grounds, bit far from Altea but easy to get a taxi.
Comment from Hotel Management
Oct 14, 2016 by SH Villa Gadea Hotel, Hotel Management
Dear Sharon, Thankyou very much for choosing us and for your feedback. Your comments about the staff and the pools are highly appreciated. We were very surprised that you were upset with the Hotel meal arrangements for lunch. Upon arrival the Reception staff gave you a "welcome letter" with the hotel outlets and the opening times. We alternate the outlets open according to the hotel demand and during your stay there were three restaurants open; Veranda Buffet for Breakfast, Lunch and Dinner Kitusme Restaurant for Lunch and Dinner Miramar Restaurant for Dinner Thank you very much for your feedback as this will help us to improve and we hope to be able to welcome you back to our Hotel SH Villa Gadea. At your disposal, Quality Department SH Villa Gadea Hotel
5 out of 5
Recommended
for Couples
by A verified traveler

Wonderful break

Posted Oct 14, 2016
Location: Great location and a few resturants close by otherwise just a short trip to Altea.
We booked a superior sea view room and on arrivals we were upgraded to one with a jacuzzi which was great fully red dived. Staff very friendly, lovely pool area and for us the location.
Comment from Hotel Management
Oct 14, 2016 by SH Villa Gadea Hotel, Hotel Management
Dear guest, Thank you so much for choosing our hotel for your stay. We are delighted to read that overall you had an enjoyable stay with us. We highly appreciate your comments regarding the staff. Once again, we'd like to thank you for your feedback. It will be a pleasure for us to welcome you back in future. Bests regards, Quality Department SH Villa Gadea Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Co Limerick

Classy and comfortable

Posted Sep 28, 2016
Pros: Try the gin club in the bar
Cons: Nothing really
Location: Altea is a nice area if you want a quiet relaxing holiday
We have had a great experience, really nice hotel close to the beach and comfortable.the staff were really nice and helpful and the breakfast was excellent and a special thanks to TonI for great ommlette.my wife had a facial from Svetlana in the spa and said it was the best she's ever had .the restaurant at the pool serves lovely food and it's not expensive for such a quality hotel I have no problem recommending this hotel to friends
Comment from Hotel Management
Sep 30, 2016 by Quality Department, Hotel Management
Dear Tom, Thank you very much for giving us the highest score possible! It is our pleasure having with us you as our guests. We will share your compliments with Toñi and Svetlana, we are sure they will feel proud of it. We hope to get the chance to welcome you again as our guests, that will be the biggest compliment we can get. Kindest regards, Quality Department. SH Villa Gadea Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Decent, clean hotel with a great pool

Posted Sep 28, 2016
Overall we had a very enjoyable week. The hotel was clean, the room spacious and the vast majority of staff were very polite. Hotel is next to the beach (not a great one to be fair) and there are a few restaurants nearby - the majority are a short taxi ride away in Altea old town. A few things that could have been better: - having to queue up to swap towels everyday at reception was annoying - room service sounded very put out the one time I requested something - then never showed up Relatively minor things above and as I said, overall we had a very good week here and would recommend the hotel
Comment from Hotel Management
Oct 8, 2016 by Quality Department. , Hotel Management
Dear C, First of all, I would like to thank you for taking the time to leave a writing review of your experience on your stay, so that we can analyse it and see those points that can be improved in order to meet our guests´ expectations. Quality is one of our priorities and has nothing to do with the marketing we do, so we will review the procedures and ask for responsibilities with the only intention of maintaining the high standards we have set. Yours sincerely, Quality Department. SH Villa Gadea Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from Dublin, Ireland

Villa Gadea September 2016

Posted Sep 25, 2016
A really beautiful hotel, 3 lovely pools and so close to the beach. We had a superior room which was nice, we were on the -1 floor, next time I would request a higher floor to access the view. The bar was expensive, and we were charged €5 for a bucket of ice which was a little crazy. Overall though we enjoyed it and hopefully will be back!
Comment from Hotel Management
Sep 27, 2016 by Quality Department, Hotel Management
Dear Lucy, Thank you so much for choosing our hotel for your stay. We are delighted to read that overall you had an enjoyable stay with us. We highly appreciate your comments regarding the facilitites. Once again, we'd like to thank you for your feedback. It will be a pleasure for us to welcome you back in future. Best regards, Quality Department SH Villa Gadea Hotel