Ratings based on 219 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
3.9 Service & staff
3.9 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from manchester uk
Nice hotelPosted Nov 9, 2015
Pros: The hotel maids do a excellent job with cleaning the rooms.fresh towels everyday.
Location: Good location close to the bars and comedy clubs
Nice hotel.the rooms are spacious and clean staff are friendly.the cooked breakfast could be better with English bacon but plenty of choice. Would reccomend.we had a nice stay
for Everyoneby A verified traveler
Great location near to everything but still quietPosted Nov 5, 2015
Location: excellent little eatery nearby marionos luckily discovered it on first night and ate there all week!
Great location near to everything but yet still quiet at night .
for Everyoneby A verified traveler from East Midlands, UK
Good hotel, close to beach and attractionsPosted Oct 27, 2015
Pros: Cleanliness, good food and good location.
Location: The hotel was 300 metres from the beach and close to many shops and bars. Also within walking distance is Benidorm Palace, Mundamar and Aqualandia.
A very good hotel that is clean and comfortable. The rooms were cleaned every day and beds were comfortable. The staff were friendly and helpful. Restaurant was clean and the food was very good with excellent choices, both for breakfast and evening meal. The outside pools were again clean and there were plenty of sunloungers and chairs and poolside bars and snack bars.
for Everyoneby A verified traveler from liverpool
Brilliant locationPosted Oct 25, 2015
Location: Excellent location all bars near by
We loved staying here as it was central to everything
by A verified traveler
Lovely hotel, shame the staff were a bit grumpyPosted Sep 30, 2015
Pros: The pools are very good and the place is clean. The activities for children exercise classes and the entertainment looked good and those staff smiled.
Cons: some of the staff and their level of helpfulness
Location: very near to the centre - shopping beach bars
We didn't feel welcome when we arrived, the lady at the counter remembered to say 'welcome' at the very end of the check in procedure. Booked a family room for 3 adults. The third bed was not made up when we arrived, it was still a sofa. We had to track down a maid to get the bedding. There were only 2 glasses, we needed 3. We asked for 3 more chairs so we could join our friends on their balcony (we had no balcony). they brought us 1 chair. We would have liked some water with our meal - You would expect if coffee, water juice are included at breakfast that they should also be included with dinner. No one came to the table to take our drinks order for 3 out of 4 nights. It felt like we were an inconvenience to the staff. The rules were complex about where you could take your drinks in the pool. We were evacuated from the pool during a rain shower. When we asked for help booking a day trip to the water park the lady on the reception was unhelpful and just directed us to a price list. The staff made very little eye contact and there weren't many smiles.
for Everyoneby A verified traveler from D
Nice hotel with a fantastic pool areaPosted Sep 30, 2015
My wife and I enjoyed another fantastic week in Benidorm. Having stayed in the beautiful Ocas last year we were slightly disappointed to be offered the Pelicanos even though we paid for a superior room. The room we were allocated was comfortable and clean on the 1st floor which could do with refurbishing. Friends of mine have stayed at the hotel, on my recommendation. I will be looking to book for 2016 with a view to hopefully staying at the Ocas
for Everyoneby A verified traveler from Frankfurt
Das Hotel ist zentral gelegenPosted Sep 26, 2015
Pros: Das Essen war sehr gut
Cons: Alles gut
Location: Perfekt gelegen zu allen Attraktionen im Ort.
Das Hotel hat eine sehr gute und abwechslungsreiche Küche. Ich kann das Hotel nur weiterempfehlen, da es zentral gelegen ist (zum Strand und zum Vergnügungsviertel nicht weit entfernt). Weiterhin hat das Hotel ein sehr aufmerksames Personal.
for Everyoneby A verified traveler from But
Lovely hotelPosted Sep 12, 2015
Lovely hotel , really enjoyed the break , hotel, pools, food and entertainment where brilliant. Can't wait to go back again .
by A verified traveler from england
hotel in good position to shops, bars and beachPosted Sep 6, 2015
Pros: the pool area and close to the beach
Cons: hotel very dated. same bed covers, furniture as 10 years
Location: hotel close to shops, bars and beach
hotel staff not as friendly as the last time i was there a few years ago. prices of food and drinks in hotel were very overprices. i.e. a magnum ice cream 4.50 euro's...... crazy. small slush 4.75 euro's. I could go on and on. good side of hotel is its very large pool area. room was too small for three people . cleaners very late most days coming into clean, never before 3.30 - 4pm. sheets were not changed until day 10 of our stay
for Familiesby A verified traveler
Sol Pelicanos - Benidorm... Great HotelPosted Aug 22, 2015
Pros: Location, food, room, staff, pool
We stayed at the Sol Pelicanos for two weeks in August, the rooms were adequate, cleaned daily with brilliant air conditioning, however our room was not as described on the website we upgraded to a double room with 3 twin beds but upon our arrival we had a room with 2 beds and sofa bed, i did report this to reception and they quickly came with an extra bed. The food was of great variety both breakfast and evening meal however on a morning you could get a drink anything from water, tea, coffee, fruit juice but with your evening meal these drinks were chargeable ??? On a morning the pool opened at 09.00 but people started to queue from 08.00, if your sunbed with towel was unoccupied for 1 hour your towel was removed, the life guards and pool security were all friendly and approachable. Parents be aware their are great daily pool activities happening throughout the day but this included a inflatable adventure at a extra charge of 6 euros for 2 hours. On the expedia website it stated that our room would have a mini bar fridge included but this was not the case when we arrived at the hotel we found this facility to be an extra charge. Overall the hotel and staff i give 5 stars, great location, close to shops , night life & beaches. Would definatley return.