Ratings based on 1,146 Verified Reviews

4.4 out of 5
87% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from australia

Nice hotel close to restaurants

Posted Jul 15, 2017
Very relaxing niece and quieter good swimming pool
4 out of 5
Recommended
for Everyone
by A verified traveler from NSW

Great facilities

Posted Jul 15, 2017
We were only there one night , but really enjoyed it.
5 out of 5
Recommended
for Everyone
by A verified traveler from Leura

Very relaxed and comfortable.

Posted Jul 15, 2017
Location: Good location. Plenty of interesting day trips to go on.
Thoroughly enjoyed our stay here. Relaxed, comfortable. Everything was easy. Breakfast was great including barista coffee and good catering for gluten free. Would have liked longer stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alice Springs. NT

Love the hotel. Have stayed many times.

Posted Jul 12, 2017
Clean. Quiet. Comfy. Super comfy bed. Just the WiFi. Excellent WiFi in casino area. Just in the room only one bar and kept losing connectivity. This is with 2 different phones. Apple and Android. I still love the hotel. Great staff. Great gym and pool. Great restaurants.
5 out of 5
Recommended
for Families
by A verified traveler from England

Lovely to relax in after long days and flights

Posted Jul 12, 2017
Pros: The little details in the room, the riendl helpful staff and the fitness facilities
Cons: More guidance about eating facilities on site - age restrictions and route around at night
Location: A great base from which to explore the outback and return to after 2 days camping out
Crowne Plaza was a lovely hotel to arrive at after a long flight. The pool and jacuzzi were lovely to realx in. The room was very spacious, Not only was it spotless, it offered generous little touches of toiletries and tea and coffee making facilities that made one feel valued (rather than the more usual feel from hotels in this price bracket that draw attention to how they cut their costs). We wish that we had been able to stay for longer. .
Comment from Hotel Management
Jul 20, 2017 by Coralie, Hotel Management
Dear Jude, Thank you for taking the time to write a review following your stay at Crowne Plaza Alice Springs Lasseters. It is really pleasant to read your wonderful comments, and also receive constructive feedback on areas of improvement. I will make sure I use your review to coach the team to better inform about the F&B outlets. Thank you again and we look forward to welcoming you back again soon. Regards, Coralie Petit Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Alice Springs

Overall a lovely place to stay although some cons

Posted Jun 26, 2017
Pros: - Beautiful rooms and pool area - Staff helped us book breakfast on late notice (although hadn't warned us that we had to book by a certain time)
Cons: - Stick to set times for opening and closing
- Check out time on my booking info was 2pm, when we arrived they said it was 3pm and then we had to wait until after 3pm for our room to be ready - The pool cafe closed an hour early so when we arrived to by a snack & cocktail it was already closed - To top things off, we tried to get dinner at the Goat and Bucket at 8.15pm and they decided to close early so wouldn't make us dinner. We tried to get food and drinks at Tempo and they had the entire venue closed for a private function. Argh! - Breakfast the next morning at Tali was disappointing - it was just leftovers and we had to ask staff several times to provide some fresh food.
Comment from Hotel Management
Jun 28, 2017 by Coralie, Hotel Management
Dear Jojo, Thank you for providing feedback following your recent stay with us. While it is disappointed to hear of the issues, it does allow us to work on area of improvement. So thank you for bringing them up to my attention. Please, accept my apologise for the inconvenience caused. Jojo, I look forward to have the chance to welcoming you back again. Regards, Coralie Petit Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from D

Spectacular

Posted May 28, 2017
Easy check in and out. Rooms with ranges view highly recommended. Lots of onsite dining options. Short walk along Todd river into town.
Comment from Hotel Management
May 30, 2017 by Coralie, Hotel Management
Dear Kirsten, We are thrilled to see you enjoyed your stay at Crowne Plaza Alice Springs. Thank you for your kind comments and your positive feedback that I will make sure to share with the team. We look forward to seeing you again when your travels bring you back to the area! Kind regards, Coralie Petit Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 25, 2017
Our stay was good thank you, everything was great, didnt have a problem. Dinner was also great aswell as breakfast at Tali.
Comment from Hotel Management
May 27, 2017 by Samantha Roberts, Hotel Management
Dear Anonymous, Thank you for taking the time to provide feedback regarding your recent stay at the Crowne Plaza Alice Springs. It is a delight to see you have enjoyed your time, as well as dinner and breakfast. We hope you to welcome you back again soon. Kind regards, Samantha Roberts Front Office Duty Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Great stay in Alice Springs

Posted May 19, 2017
Pros: Great Location
Cons: Nothing
Location: The casino is conneted
We only stayed 2 nights, but it was great. The hotel is connected to the casino which is next door and was very convenient
Comment from Hotel Management
May 27, 2017 by Samantha Roberts, Hotel Management
Dear Rob, Thank you for taking a moment to provide us with your feedback. It is a delight to see that you have enjoyed your stay with us. We hope to welcome you back soon. Kind regards, Samantha Roberts Front Office Duty Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 14, 2017
It's a nice hotel but it's getting older and needs up dating in areas
Comment from Hotel Management
May 16, 2017 by Samantha Roberts, Hotel Management
Dear Anonymous, Thanking you for taking a moment to provide your thoughts regarding your recent stay at the Crowne Plaza Alice Springs. We appreciate your comments and hope you will be pleased to know that our hotel is scheduled in for some renovations. We look forward to seeing you again soon. Kind regards, Samantha Roberts Front Office Duty Manager