Ratings based on 362 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Couples
by A verified traveler

Very central and close to Todd Mall

Posted Sep 13, 2015
Great location. Rooms a little tires, but otherwise good value.
3 out of 5
for Everyone
by A verified traveler from Queensland

Diplomat is right in CBD

Posted Aug 28, 2015
Pros: The most positive aspects of this hotel are the location and the front end staff.
Cons: Definitely the beds need upgrading & the smoking areas moved to a place where cigarette smoke does not waft into the adjacent rooms
Location: Location of the Diplomat is great. Easy walking to a variety of shopping & central downtown activities. Easy access & good pickup point for tours
The Diplomat is very centrally located, and close to good shopping facilities and many choices of dining & coffee shops. The staff is pleasant, and room was adequate. Bed definitely needs updating, as springs were poking through, squeaky, and worn out, so if you are not people who cuddle, ask for separate beds!
4 out of 5
for Everyone
by A verified traveler from canada

Easy access

Posted Aug 17, 2015
Pros: location
Cons: quality of the beds
Location: Todd Mall, shopping, groceries, lots of eating places,
Nicely located in town close to the action around central Alice. All tour pickups are at the front door, other people had to meet the tour company at this location. Parking was easy in a secure parking lot. The front end staff we talk to were knowledgeable of the area and always willing to help. The restaurant was average. The bed was worn out and had pokey spots from the springs. The luggage storage room while on tours is a good thing, and at no extra charge. We did not use the pool, but other people were enjoying it, might have used it in the summer. Over all good value.
4 out of 5
for Everyone
by A verified traveler

It's a good hotel as per price.

Posted Jul 28, 2015
Pros: Location
Cons: Nothing at this time
Location: Everything is very close
Staff are very helpful. All the amenities are very close. 24 hour reception is open
5 out of 5
for Everyone
by A verified traveler from Perth

great hotel close to all shops and amenities

Posted Jul 8, 2015
Pros: Staff experience
Cons: all good
Location: excellent loaction and all shops close by
this is a underrated hotel great rooms , clean and spic and span, TV worked wonedrs , staff verty very helpful would definitely stay there again
4 out of 5
for Personal Event
by Robert (Bob) from Shoalhaven Heads

Oasis in the middle of the desert!

Posted Jul 5, 2015 on Hotels
Convenient and in the center of Alice. Helpful staff. Great place to stay before and after outback adventures.
1 out of 5
by A verified traveler

Posted Jun 17, 2015 on Wotif
Surrounded by noise from pub's across the street until early hours of the morning.
4 out of 5
for Business Travelers
by A verified traveler from Adelaide

Close to everything

Posted Jun 16, 2015 on Wotif
Pros: Close to town and shopping centres.
Cons: Left Sunday morning and exit gate were not open ,so had to leave via entry access.
Location: Was there on business but location was good.
Even includes real life fire engines after smoke alarm activated due to smoke from cleaning cloths in laundry room.Took about 2 hours to ventilate rooms from smoke,but was offered upgraded rooms with no smoke.
3 out of 5
by A verified traveler


Posted Jun 15, 2015 on Wotif
Pros: reception was friendly .Room service good and quick.
Cons: bathroom wasnt very clean.Last time I stayed, outside tables for smokers were positioned halfway between units enabling smoke to come in.
Location: central to town and easy to walk to places.
a lot of street noise can be heard constantly as units arent very soundproof.
4 out of 5
for Everyone
by A verified traveler from Sydney, Australia

Convenient Location

Posted Jun 3, 2015 on Wotif
Pros: Convenient location and helpful staff
Cons: Free Wi-Fi without having to change the password everyday.
Location: The Diplomat is in the town centre, it can be easily reached via the airport shuttle bus. Shops and attractions are in easy walking distance.
Stayed a total of 3 days at the Diplomat. Rooms are clean and meals can be had at the pub attached to the motel.