Ratings based on 230 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Binghamton, NY

Nice quality hotel

Posted Jan 30, 2017
Pros: Convince to casino with big casino costs.
Cons: Nothing!
Location: Seneca Alleghany Casino is less than a mile away. For skiers, very close to slopes in Ellicotville,NY
Room was very large and exceptionally clean. The Continental Breakfast was one of the best we have had. Tons of food options including pancakes, eggs and saugage.
Comment from Hotel Management
Mar 6, 2017 by Manager, Hotel Management
Thank you, Kim for your kind review. We are delighted when our guests completely enjoy their time with us. We hope that you will come back soon so we can welcome you back. Take care. Stay Smart-Stay with us again. The Holiday Inn Express Team - Salamanca, NY
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 1, 2017
Put us in a room that was already occupied they correct the situation but that was a waste of time
3 out of 5
by jill

Posted Dec 27, 2016 on Hotels
front desk clerk was had an attitude I didn't appreciate.
Comment from Hotel Management
Dec 31, 2016 by General Manager, Hotel Management
We are so so sorry that you didn't get the great welcoming that you should have. We will be looking into this to ensure that every stay meets or exceeds your expectations. We want you to enjoy your stays completely fromt he moment you enter our doors until we have to say goodbye at the end of your stay. Please give us another chance as we do want to give everyone the most friendly of service. Please take care and Stay Smart- Stay with us again. The Holiday Inn Express Team - Salamanca NY
4 out of 5
by A verified traveler

Posted Dec 19, 2016 on Hotels
Comment from Hotel Management
Dec 27, 2016 by General Manager, Hotel Management
Thank you for staying with us. We hope that we will have the pleasure of welcoming you again in the near future. Take care and Stay Smart-Stay with us again. The Holiday Inn Express Salamanca Team
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Good location near casino, Allegheny State Park.

Posted Nov 19, 2016
Pros: Staff, cleanliness of room.
Cons: Nothing
Location: Close to casino, state park, nearby small towns.q
Plan to stay here again. Clean room, friendly staff, close to local attractions.
Comment from Hotel Management
Nov 26, 2016 by hisalamanca1@aol.com, Hotel Management
We await your return, Judith. We are delighted you enjoyed your time with us and we will continue to keep our lovely hotel clean and friendly. Please take care and Stay Smart-Stay with us again and again. The Holiday Inn Express Team Salamanca, NY
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great room, staff, and location!

Posted Oct 24, 2016
My husband and I spent a night enjoying the falls and the casino. Our hotel was conveniently located within close distance to the local attractions. We were in walking distance of the casino with a well-lit path. We enjoyed our stay very much.
Comment from Hotel Management
Oct 25, 2016 by Team Manager, Hotel Management
It was our pleasure to have you as our guests and are delighted you enjoyed your stay. Please come see us again, soon. Take Care The Holiday Inn Express Team Salamanca NY
5 out of 5
by A verified traveler

A pleasant trip.

Posted Oct 15, 2016 on Hotels
Hotel staff was very acomadating and friendly. The service from the shuttle bus to the casino was excellent. We enjoyed the complimentary breakfast. I was pleased with timely fall decorations. Super place to stay!
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
Thank you for your kind comments. We are delighted you enjoyed your stay with us and have hopes that you will stay with us again and again. Until that time, please take care and Stay Smart-Stay with us! The Holiday Inn Express Team - Salamanca, NY
5 out of 5
by A verified traveler

Clean, friendly, near casino

Posted Oct 5, 2016 on Hotels
Clean, good sized rooms, Keurig coffee machine, very good breakfast with warm cinnamon rolls, shuttle to casino. Friendly staff.
Comment from Hotel Management
Nov 26, 2016 by General Manager, Hotel Management
Thank you for staying with us. We look forward to seeing you again in the near future. Please take care and Stay Smart-Stay with us again. The Holiday Inn Express Team Salamanca NY
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazingly surprised!

Posted Oct 4, 2016
Pros: all around great experience, comfortable spacious rooms and great breakfast! jacuzzi was big and the pool was nice and warm! great shuttle service.
Location: close by Ellicottville and the casino
Comment from Hotel Management
Oct 25, 2016 by Team Manager, Hotel Management
We love hearing our guests had a great experience staying with us. We hope that you will come stay with us again, soon. Please take care. The Holiday Inn Express Team - Salamanca, nY
4 out of 5
by A verified traveler

Posted Oct 3, 2016 on Hotels
Comment from Hotel Management
Dec 27, 2016 by General Manager, Hotel Management
Thank you for being our guests. We look forward to seeing you again in the future. The Holiday Inn Express Salamanca Team