3 bars/lounges

Reviews of Seneca Allegany Resort & Casino

4 out of 5
Seneca Allegany Resort & Casino
777 Seneca Allegany Blvd, Salamanca, NY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 1001 reviews" "
Rating 8 - Good. 259 out of 1001 reviews" "
Rating 6 - Okay. 65 out of 1001 reviews" "
Rating 4 - Poor. 26 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and Casino 5 stars Buffet zero stars We paid $50 for food that was old, crusty and cold.
Stayed 1 night in Mar 2024

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was on of the best hotel experiences we ever had. Room and casino was perfect. Staff was friendly and helpful at all aspects of our visit. Checking in and out, casino, dining valet. I would recommend to everyone looking for getaway!!!!
Stayed 1 night in Mar 2024

8/10 Good

KRISTA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the money. The room was very clean with modern fixtures. The pool was refreshing and the staff were friendly.
Stayed 1 night in Mar 2024

2/10 Terrible

Givonne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Seneca Allegany Resort & Casino on Mar 18, 2024
Hello Mr./Mrs./Ms./Miss Young,We take guest feedback very seriously as it helps us identify areas for improvement and ensures that we provide the exceptional experience that our guests deserve. We would appreciate the opportunity to discuss your experience further and see how we can make amends. Please feel free to reach out to us when you get a moment.Sincerely,

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the casino was very friendly and extremely nice. It was our first visit but won't be our last!
Stayed 1 night in Mar 2024

10/10 Excellent

cheryl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved the atmosphere and that you didnt have to leave the hotel for anything. it was all right there for you. will definitely stay there again
Stayed 1 night in Mar 2024

10/10 Excellent

Hilary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a lot of dinning options in the local area.
Stayed 1 night in Mar 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Only complaint was that our room was not serviced after the first night stay. We stayed two nights.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Casino property
Stayed 1 night in Mar 2024

10/10 Excellent

ROBERTA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the live music.
Stayed 1 night in Mar 2024

10/10 Excellent

colette

Liked: Cleanliness, staff & service, property conditions & facilities
Well priced. Easy self-parking. Helpful, polite staff. Large rooms. Coffee in room is pretty bad but there's good coffee for purchase on the restaurant floor so not a big deal.
Stayed 1 night in Feb 2024

10/10 Excellent

Glenn

All goid
Stayed 1 night in Feb 2024

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first stay at the hotel. Parking was kind of confusing. I booked through a 3rd party which I always do and always request a free breakfast and pool. I was told that because I booked through a third party I was not entitled to a free breakfast. This is totally unacceptable and I have never been told that... Ever. Not happy about that at all
Stayed 1 night in Jan 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that we didn’t like was the buffet at the casino. It the past it was well worth the money. Would pass on it next time as the food wasn’t that good for the price. Rooms were great.
Stayed 1 night in Jan 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Katherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue was in the buffet. Potstickers were marked as vegetable so our vegetarian friend had one and they were pork. She was reimbursed her meal however it took staff over 20 minutes to change the description. This could have been so much worse if she had been allergic. She was traumatized as she’s never eaten meat in her life.
Stayed 2 nights in Jan 2024

8/10 Good

Andrea

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely the staff was very nice. But a warning to ski families there is a bit of a walk from the parking garage with two elevators to traverse. Unless you use the bell hops and valet.
Stayed 1 night in Jan 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great environment
Stayed 1 night in Jan 2024

10/10 Excellent

Donna

Stayed 1 night in Jan 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

christopher

Stayed 2 nights in Dec 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly, beautifully decorated for the Holiday Season too!
Stayed 1 night in Dec 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The holiday decorations were beautiful and unique. The staff were very friendly. The room was beautiful and spacious.
Stayed 1 night in Dec 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. I will be coming back. The casino and hotel looked very nice the way they were decorated for Christmas.
Stayed 2 nights in Dec 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super nice!!
Stayed 1 night in Dec 2023

10/10 Excellent

tina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was cold
Stayed 2 nights in Nov 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Property is very clean and well run.
Stayed 2 nights in Nov 2023

4/10 Poor

Noel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Maribeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nicest hotel rooms I've stayed in. The bathroom was very nice; huge walk in shower. Very good temperature control
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great casino & rooms. Like everywhere, short on help so bars & restaurants are slow.
Stayed 1 night in Nov 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing wrong with this great place was the shower. It was hard to operate
Stayed 1 night in Nov 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Debra A

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

Edgard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing i didn't like and I was there 3 times rooms 739 on 2 occasions and 801 on 1 occasion. And the 3 time that we stayed there, the beds were horrible. Beds and pillows are not firm enough. to damn soft if you ask me. Can not spend the night there again.
Stayed 1 night in Oct 2023