Ratings based on 396 Verified Reviews

4.4 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 11, 2017
Hotel was very clean. Nice location right next to Allen Outlet Mall which is extremely nice. Staff was very courteous and friendly, just a little slow. Breakfast was nice and staff kept it replenished well during busy times.
3 out of 5
by Patricia

Sleeping clerk

Posted Aug 25, 2017 on Hotels
We arrived at 2:30 am. Took over 20 minutes to wake up the desk clerk after calling the desk, knocking on doors, yelling , etc. Otherwise nice hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Posted Aug 23, 2017
The hotel staff was very courteous. The room was very clean and quiet.
4 out of 5
Recommended
for Everyone
by A verified traveler

Gods stopping point by shopping

Posted Aug 18, 2017
Everyone was courteous and the hotel was very comfortable
5 out of 5
by Natalie

This traveler left a rating score only Posted Aug 12, 2017 on Hotels
5 out of 5
by Kimberly

This traveler left a rating score only Posted Aug 8, 2017 on Hotels
4 out of 5
by Becki

This traveler left a rating score only Posted Aug 6, 2017 on Hotels
4 out of 5
by Sherry

Nice hotel, poor service...

Posted Jul 26, 2017 on Hotels
Upon arrival, I and 6 other guests had to wait in the lobby for a desk clerk to show up. I waited for about 30 minutes, other patrons said they had been waiting an hour or more. After calling the hotel's 800 number, the operator was able to get a hold of maintenance who then searched for and found the desk clerk sleeping in his office. This if course tainted the remainder of what otherwise would've been a nice stay...
5 out of 5
by Tina

This traveler left a rating score only Posted Jul 25, 2017 on Hotels
5 out of 5
by Jane A

Perfect Hotel

Posted Jul 24, 2017 on Hotels
Everything about this hotel was awesome: the friendly staff, the comfortable beds, the large room with 2 chairs and a sofa, a fridge and microwave, the accessible location, free breakfast and wireless wifi!! We will definitely stay here again in the future!!