Ratings based on 399 Verified Reviews

4.3 out of 5
86% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Jan 23, 2017
This is a great place to stay in Allen. It is located right in the center of activities, yet the location is quiet and easily accessible. The hotel staff were helpful upon check in, and very accommodating with all requests.
5 out of 5
by Mack

This traveler left a rating score only Posted Jan 20, 2017 on Hotels
4 out of 5
by Lloyd

Posted Jan 16, 2017 on Hotels
The stay was wonderful and I would stay there again. Memory foam beds would be a tremendous upgrade. The staff was great and should be commended for their wonderful attitudes and hard work.
4 out of 5
by A verified traveler

Great hotel, bad bed

Posted Jan 15, 2017 on Hotels
Great hotel, great staff. Beds were VERY uncomfortable! Jets in jacuzzi were lacking like the were clogged up. But location was great, price was right!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 4, 2017 on Hotels
3 out of 5
by Jan

Posted Jan 2, 2017 on Hotels
Not enough bedding for winter... comforter was like a sheet... or duvet cover without the insert....
5 out of 5
by karen

Great Customer Service

Posted Jan 2, 2017 on Hotels
I was in town for two half marathons and they were most gracious in allowing a late check out so I could shower before traveling. I was shocked that smoking was allowed in some rooms, and disgusted that the smell was so strong in the hallway. Next time will request a room away from the smoking rooms. The room was clean, the bed very comfortable! Great WiFi!
2 out of 5
by Melvin

This traveler left a rating score only Posted Jan 2, 2017 on Hotels
4 out of 5
by A verified traveler

Nice stay!

Posted Dec 23, 2016 on Hotels
Staff was nice and very helpful.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 13, 2016 on Hotels