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Reviews of Quality Inn Allen - Plano East

2.5 out of 5
Quality Inn Allen - Plano East
407 Central Expy S, Allen, TX

Reviews

7.8

Good

Rating 10 - Excellent. 337 out of 900 reviews" "
Rating 8 - Good. 305 out of 900 reviews" "
Rating 6 - Okay. 140 out of 900 reviews" "
Rating 4 - Poor. 62 out of 900 reviews" "
Rating 2 - Terrible. 56 out of 900 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The next time I come to Allen, TX I will stop here.
Stayed 1 night in Apr 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A friendly well run, clean, no frills hotel well situated for my needs. Complimentary basic breakfast provided. Reasonable price.
Stayed 3 nights in Apr 2024

8/10 Good

Ray

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and sufficient for ordinary travelers.
Stayed 1 night in Apr 2024

6/10 Okay

Marcos

Traveled with family and small children
.
Stayed 1 night in Apr 2024

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff very accommodating! Clean & quiet!
Stayed 1 night in Apr 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good 2 star quality hotel. Had a good stay.
Stayed 1 night in Mar 2024

6/10 Okay

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Place was very clean. Pool was great. No elevator to the second floor. Stairs only. Personally, the window let in far too much bright light from outside. It looked like it was 7:00 am all night long. I like it completely dark. Other than that it was great. Comfy beds.
Stayed 3 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Andres

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! They need to change the key card system
Stayed 3 nights in Mar 2024

8/10 Good

Anthony

Liked: Staff & service
Decent place to stay
Stayed 1 night in Mar 2024

8/10 Good

Eric

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Remy

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Mar 2024

8/10 Good

steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard floors, no carpet. That makes it much cleaner!!
Stayed 1 night in Mar 2024

8/10 Good

Aurelian

Liked: Property conditions & facilities
I noticed that the bed sheets and toilet seat covers don’t get cleaned very well.
Stayed 2 nights in Mar 2024

8/10 Good

Caleb

Stayed 1 night in Feb 2024

10/10 Excellent

EUFEMIO

Business traveler, Traveled with family
Liked: Amenities
More choices on the breakfast
Stayed 1 night in Feb 2024

4/10 Poor

Brooke

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Reaked of air freshner and pet dander.
Stayed 1 night in Feb 2024

8/10 Good

Leon

Traveled with pets
Just okay check in was only so so. Clerk not friendly
Stayed 1 night in Feb 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice and clean property. The staff was super friendly
Stayed 2 nights in Feb 2024

10/10 Excellent

Simeon

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean!! Excellent hospitality!! Will stay again
Stayed 3 nights in Feb 2024

10/10 Excellent

Joseph

Liked: Cleanliness
Stayed 1 night in Feb 2024

4/10 Poor

Paula

Stayed 4 nights in Feb 2024

10/10 Excellent

Thomas

Business traveler
Liked: Property conditions & facilities
Nice
Stayed 1 night in Feb 2024

10/10 Excellent

sandeep kumar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Decent enough for the amount we paid.
Stayed 1 night in Jan 2024

10/10 Excellent

Britany

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was friendly and knowledgeable.
Stayed 1 night in Jan 2024

4/10 Poor

Richard

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The exit door near our room banged loudly every time sones came ir went, all night long.
Stayed 1 night in Jan 2024

10/10 Excellent

Hassan

Stayed 6 nights in Jan 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Sandra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are super clean!!!! The staff was helpful and friendly. The price was also reasonable.
Stayed 1 night in Jan 2024

10/10 Excellent

LaDaisha

Stayed 1 night in Dec 2023

10/10 Excellent

Elba

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho es un hotel mui bonito y puedo quedarme con mis mascotas quiero volber
Stayed 7 nights in Dec 2023

6/10 Okay

Jeremy

Stayed 1 night in Dec 2023

6/10 Okay

Shawn

Liked: Cleanliness, staff & service
Good but squeaky
Our room had two queen sized beds and both of them squeaked constantly with every move. The beds were comfortable enough, but the squeaking would wake us up all hours of the night. The gentlemen operating the facility were very nice and cordial and polite.
Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night. It was comfortable, clean, and the staff was very nice. Would definitely stay here again.
Stayed 1 night in Dec 2023

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Alex Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town to attend the championship football game in McKinney. The only downfall is lack of public transportation in the area. I had to use Uber; which I had several problems with. Other than that, the hotel is great with several dining options to choose.
Stayed 2 nights in Dec 2023

10/10 Excellent

Tressie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Bluesky

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Victoria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very clean, and good condition, smells delicious inside.
Stayed 1 night in Dec 2023

10/10 Excellent

Terry

Traveled with family
Liked: Amenities, property conditions & facilities
Okay
Stayed 1 night in Dec 2023

8/10 Good

Olice

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly, hotel is clean, hotel is quiet, and I felt safe.
Stayed 2 nights in Nov 2023

8/10 Good

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the indoor pool, free breakfast was really good with several options. Safe area, and easy access to highway. Interior of rooms was a little older, but clean and comfortable.
Stayed 1 night in Nov 2023

2/10 Terrible

William

Disliked: Cleanliness
They put me in a room right next to a broken outer door. I barely got any sleep 2 out of 3 nights, making my trip pretty awful. It took me a couple of nights to discover, with the help of an onsite employee, who just shrugged his shoulders. I'm never staying at another one.
Stayed 3 nights in Nov 2023

10/10 Excellent

Erick

Stayed 1 night in Nov 2023

6/10 Okay

kaci

Traveled with group, Business traveler
Liked: Staff & service, amenities
It is definitely a not so “quality” inn. If you’re splitting the rooms up with friends then it can be considered a “get what you pay for” situation. However, holes in the wall, sheets, and even shower curtains is crazy. There were also little tiny hairs on all the beds except 1 (we had a total of 4 beds, but a roomie bounced) Luckily, we did not “hang” out there and we brought our own pillows etc. The breakfast was good with the option of making blueberry waffles.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kingsley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just love this hotel. The staff are superb. Thanks guys!
Stayed 4 nights in Nov 2023

10/10 Excellent

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean room. Yummy breakfast and coffee. Affordable and a great stay overall.
Stayed 1 night in Nov 2023

8/10 Good

Rachel

Liked: Staff & service
Stayed 1 night in Nov 2023

6/10 Okay

Chelsi

Business traveler
Liked: Cleanliness, staff & service
It’s Fine
This hotel is very “it is what it is”. Absolutely no frills, but the price reflects that appropriately. I am disappointed that I called to do my due diligence beforehand to make sure I could work from the hotel, was assured yes, and arrived for it not to work. My partner had to scramble to call out of work for 2 unexpected days because we were 4.5 hours from home. The communication on the situation was unfortunate.
Stayed 3 nights in Nov 2023

8/10 Good

maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023