2/10 Terrible
Argentina
Jan 31, 2024
Disliked: Cleanliness, amenities, property conditions & facilities
This Hotel has an excellent location, it is near to shopping, restaurants and interesting places to visit, is in downtown of Saltillo, you can walk everywhere and iit is mostly safe, BUT, THE HOTEL NEEDS A TOTAL OVERHAUL... THE MATRESS IN THE ROOM I STAYED WAS AT LEAST 20 YEARS OLD AND FILTHY, stained, I had to put layers of clean sheets to be able to sleep in there, the pillows have to be thrown away and put new ones, needs paint and cleaning, There is no heat in the rooms so you have to use blankets an it does get cold in the winter since Saltillo is very high above sea level, all the bedding has to be changed, sheets and blankets are VERY OLD AND DIRTY, STAINED... You have to ask for clean sheets and check everything before you take the room. I love the location and parking is next door, no problem, the problem is everything else as explained... The staff in front desk is nice and helpful.... Also No irons in this hotel, I ask for one and they only had 2 and none worked... Whoever owns this hotel needs to spend some money to even rent liveable rooms!!!
Argentina
Stayed 6 nights in Jan 2024