Ratings based on 401 Verified Reviews

4.0 out of 5
76% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by Tracy

Posted May 30, 2017 on Hotels
Comment from Hotel Management
Jul 28, 2017
Thank you for scoring the hotel, we hope to see you again soon, have a nice weekend.
4 out of 5
Recommended
for Everyone
by A verified traveler

Tucked away from busy streets...

Posted May 27, 2017
Pros: Now part of Choice Hotels chain but recently taken over from Hilton chain. Previous assets (bedding, etc.) were retained for comfort...
Cons: Previous hotel chain used very heavy bed covers that could be replaced by something lighter...
Location: Hard to find location. Hotel is located away from busy streets (in industrial area) but the building is still adjacent to a major Interstate...
Recently (2 months ago) taken over from another hotel operator. Location is a bit hard to find...
Comment from Hotel Management
Jun 27, 2017 by Manager , Hotel Management
Thank you for your comments, we will look into the bedding, your comments are very important to us.
5 out of 5
by judy

Pleasant surprise

Posted May 22, 2017 on Hotels
Hotel was changed due to overbooking. Ended up being a very pleasant surprise. Hotel just finished renovations and everything was brand new. Staff was extremely friendly and accommodating. Would stay again if ever in the area
Comment from Hotel Management
Jul 14, 2017
We appreciated the opportunity to host you while staying in the Lehigh Valley. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.
5 out of 5
by Linda

Comfortable

Posted May 21, 2017 on Hotels
The hotel was set back into an out of the way area but not too far off the main road. It was clean and comfortable. The staff were very nice and helpful. We did miss having a microwave in the room but it was definitely not a deal breaker. Breakfast was very nice and the breakfast area was larger than most and quite comfortable. We would stay at this hotel again.
Comment from Hotel Management
Jun 27, 2017
Thank you for your review and for choosing our hotel. Your comments mean a lot to us, the team appreciates you taking the time to respond us. We hope to see you again soon!
5 out of 5
by Lyn

Posted Apr 2, 2017 on Hotels
Experience was fine
Comment from Hotel Management
May 22, 2017
Thank you for giving us a perfect rating and for staying with us. Your response means a lot to all of the staff here on property. We hope to see you soon. Take care!
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean, comfortable, and convenient hotel

Posted Mar 27, 2017
Pros: Convenience, comfort, breakfast, beds, showers
Cons: Key cards were temperamental - sometimes it took several tries to get the key card to work.
Location: it's a utilitarian hotel, close to all the colleges in Allentown.
We had a comfortable stay at this hotel; it was the Hampton Inn when we checked in, but was changing over to The Allentown Park Hotel on March 27. The beds and pillows are very comfortable, and the shower is great. We also liked the breakfast variety.
Comment from Hotel Management
May 22, 2017 by Timothy , Hotel Management
We are pleased to hear that you enjoyed your stay while visiting colleges in the area. We are very happy that you enjoyed our beds and room amenities. If you ever need us again we are here for you.
4 out of 5
Recommended
for Everyone
by A verified traveler from Allentown

Good Hotel

Posted Mar 16, 2017
Pros: Free Breakfast
Cons: Thicker windows, anti-noise insulation to mitigate closeness to I-78
Location: Close to all office parks and easy access to all business and highway.
The only challenge with this hotel is it's proximity to I-78. But a good white noise generator app on your cell phone will help mitigate that condition. Get odd numbered rooms as well. Breakfast was good. Overall very good and another good example of a Hampton Inn.
5 out of 5
by Mary

This traveler left a rating score only Posted Mar 6, 2017 on Hotels
2 out of 5
by A verified traveler

Not Happy with this hotel.

Posted Mar 1, 2017
Pros: Nice breakfast
Cons: The noise from the hall wall came through the walls.
Since I made my reservation through expedi.com the person behind the desk refused to give me a receipt for my stay. The people behind the desk were very unfriendly. They forget that we are the customer. I will not coming back to this hotel.
1 out of 5
by A verified traveler from nh

Worst hotel experience ever!!

Posted Feb 27, 2017
Checked in, was given room keys, headed to the third floor, unlocked the door and the room was full of people. Went back to the desk got a new room ( wanted one with two beds, only got one with one bed and a pullout sofa) shortly after getting into the new room a staff member brought bedding for the sofa, when we removed it from the bag it was very wet ( not dried all the way after washing hopefully). But the lady at the front desk was very nice and helpful, despite all the problems