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Reviews of Grand Eastonian Hotel & Suites

3.5 out of 5
Grand Eastonian Hotel & Suites
140 Northampton Street, Easton, PA

Reviews

8.6

Excellent

Rating 10 - Excellent. 531 out of 1003 reviews" "
Rating 8 - Good. 304 out of 1003 reviews" "
Rating 6 - Okay. 89 out of 1003 reviews" "
Rating 4 - Poor. 42 out of 1003 reviews" "
Rating 2 - Terrible. 37 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Holland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk Michael Lyons on Apr 17, 2024
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk Michael Lyons on Apr 16, 2024
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

8/10 Good

Steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Older building with charm. Excellent shower!!!
Stayed 2 nights in Apr 2024
Response from Front Desk Michael Lyons on Apr 15, 2024
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

8/10 Good

Eric

Liked: Cleanliness, staff & service
In the midst of fitting put the hotel. Room was insane (in a good way) - 2 rooms, 2 queen beds, sleeper sofa, 2 tvs. Would definitely stay again.
Stayed 2 nights in Apr 2024
Response from Front Desk Michael Lyons on Apr 15, 2024
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 Excellent

Edgar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Apr 2024
Response from Front Desk Michael Lyons on Apr 4, 2024
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 Excellent

Laurie

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Front Desk Michael Lyons on Apr 5, 2024
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 Excellent

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
What a gem we stumbled upon! This is a historic building in downtown Easton PA. Great amenities the room was amazing! Clean a super spacious!
Stayed 1 night in Apr 2024
Response from Front Desk Michael Lyons on Apr 4, 2024
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

6/10 Okay

Donna

Traveled with family
The mattress was very uncomfortable The breakfast was minimal
Stayed 2 nights in Mar 2024
Response from Front Desk Michael Lyons on Apr 3, 2024
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk Michael Lyons on Apr 4, 2024
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 Excellent

Patrick

Stayed 1 night in Mar 2024
Response from Front Desk Michael Lyons on Apr 22, 2024
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

8/10 Good

Rohit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was great. Spacious and had a pretty good view. The breakfast has a lot of room for improvement though.
Response from Front Desk Michael Lyons on Apr 1, 2024
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

4/10 Poor

Khosro, Mission Viejo

Business traveler
Disliked: Staff & service
I am a Expedia Gold member and booked an upper level room and was supposed to get upgraded at VIP hotels, well I got a 2nd level room which was very noisy as it faced the lobby area and had hard time sleeping at night.
Stayed 2 nights in Mar 2024
Response from Front Desk Michael Lyons on Mar 20, 2024
Dear Guest, we are sorry to hear about your bad stay with us, did you talk to anyone at the front desk? hoping that we can correct this for any future stay with us and hopefully we can make your next stay a better experience for you. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 Excellent

Kyashia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay.
Stayed 2 nights in Mar 2024
Response from Front Desk Michael Lyons on Mar 18, 2024
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 Excellent

Wadhah

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice suite. Spacious and welcoming
Stayed 1 night in Mar 2024
Response from Front Desk Michael Lyons on Mar 14, 2024
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

6/10 Okay

Greta

Traveled with partner
Liked: Staff & service, property conditions & facilities
The Customer service was exemplary. Had a couple housekeeping issues. Rooms are very spacious, minimal furnishings and no decor in our condo. The lobby looks historical and decorated.
Stayed 2 nights in Mar 2024
Response from Front Desk Michael Lyons on Mar 14, 2024
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 Excellent

TIFFANIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Mar 2024
Response from Front Desk Michael Lyons on Mar 11, 2024
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 Excellent

John

Liked: Cleanliness, staff & service
Very clean and huge suite… great stay!
Stayed 3 nights in Mar 2024
Response from Front Desk Michael Lyons on Mar 11, 2024
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 Excellent

Robert

Stayed 1 night in Mar 2024
Response from Front Desk Michael Lyons on Mar 28, 2024
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 Excellent

Linda

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids love the pool, perfect for the little one...
Stayed 1 night in Mar 2024
Response from Front Desk Michael Lyons on Mar 4, 2024
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 Excellent

Waleska

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Front Desk Michael Lyons on Feb 20, 2024
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 Excellent

Kyashia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite property to stay at. The heated salt water pool is my favorite as well as the spacious rooms. Sharon is also great, never unpleasant when I encounter her
Stayed 1 night in Jan 2024
Response from Front Desk Michael Lyons on Jan 22, 2024
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

8/10 Good

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front Desk Michael Lyons on Jan 22, 2024
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front DeskMichael Lyons Grand Eastonian Suites Hotel

10/10 Excellent

Matt

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has a very unique and vintage appeal. We felt like we had stepped back in time. We intend to make this a regular stop on our yearly trip through this area.
Stayed 1 night in Jan 2024
Response from Front Desk Michael Lyons on Jan 18, 2024
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

4/10 Poor

Stephanie

Traveled with family
Stayed 1 night in Jan 2024
Response from Front Desk Michael Lyons on Jan 16, 2024
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

8/10 Good

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front Desk Michael Lyons on Jan 15, 2024
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

6/10 Okay

Mark

Traveled with family
Liked: Staff & service
Easy check in and friendly staff. However, the free breakfast isnlackluster and there was mold shooting out of the jet tub when first turned on. Not very clean.
Stayed 1 night in Jan 2024
Response from Front Desk, Michael Lyons on Jan 10, 2024
Good Morning Mark,We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to management. With Pleasure,Sincerely,Front DeskMichael LyonsGrand Eastonian Suites Hotel

2/10 Terrible

Devon

Disliked: Room comfort
Stayed 2 nights in Jan 2024
Response from Russ on Jan 8, 2024
We are so sorry you did not enjoy your stay with us, we hope to make it up to you in the future!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have one night to stay in easton. And the room is full of roaches we left about 4 hours of the check it. Room 1003 was disgusting. They're staying in the carpet and it looked like I hadn't even been cleaned
Stayed 1 night in Dec 2023
Response from Russ on Jan 8, 2024
Thank you for taking the time to let us know of the issue you experienced here at the Grand Eastonian. We have operated for fifteen years and never had a problem with these pests in the past. That said , we took, IMMEDIATE action and contacted our pest control company to investigate this to find out if a new problem has emerged, and if it has, we will ensure that it is taken care of promptly and effectively. Thank you again.

6/10 Okay

Marcella

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The suite was very spacious, however it was very cold and the best feature, the fireplace, did not work!! I had to turn on the oven and leave the oven door open to warm up the room!..
Stayed 1 night in Dec 2023
Response from Russ on Jan 8, 2024
Thank you for taking the time to write to us. We took your feedback and immediately resolved the issue. We look forward to making it up to you.

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with unique cozy rooms! Altho I was expecting a bigger/better breakfast than what they had it was still good.
Stayed 1 night in Dec 2023
Response from Russ on Jan 8, 2024
Thank you so much for your kind words. We loved having you! We can’t wait to see you again soon!

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Russ on Jan 8, 2024
Thank you for your positive review ----. We hope to see you again soon!

10/10 Excellent

Joseph

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We walked to the Crayola factory. It was everything our kids needed and more.
Stayed 1 night in Dec 2023
Response from Russ on Jan 8, 2024
Thank you so much for your kind words. We loved having you! We can’t wait to see you again soon!

10/10 Excellent

barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Russ on Jan 8, 2024
Perfect score!! Thank you.

8/10 Good

Jen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Russ on Jan 8, 2024
Thank you for your positive review ----. We hope to see you again soon!

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once again, a very nice stay.
2nd stay here in three weeks time. We were so impressed, we came back with additional family to enjoy the North Eastern charm of Pennsylvania. Staff excellent. Clean and comfy rooms. Quiet and secure. Good rates. Found out a bit about the history of the Grand Eastonian Hotel, and did not know that the property is committed to sustainability of our environment and it’s resources. It would too much space here to explain, but research the owners and it’s story of the property online. Very interesting and admirable venture. Also the Hotel has had many famous guests; Payton Manning, Ringo Starr’s band, Johnny Mathis, Elenor Roosevelt, Jack Dempsey to name a few. I always try to patronize old Historic Hotels so that they will stay vital and continue to grace us with their history and elegance. So much to learn from the past. It’s just too sad when old historic structures are leveled and gone forever. I’m so happy that the Grand Estonian Hotel is still here to tell her story.
Stayed 1 night in Dec 2023
Response from Russ on Jan 8, 2024
Thank you so much for your kind words.

2/10 Terrible

peter

Expedia booked the wrong date!! I keyed in for Dec 16, and today I got notice that I was expected to check in today!! I never booked today (13)!! Please contact me asap, as it is not fair that ok have to pay for Expedias mistake! I want to use you again in the future, as I have in the past, but u need to work with me on this! I never even received any confirmation that I would have caught this error!?! Please call me asap! 610-248-4769
Stayed 1 night in Dec 2023
Response from Front Desk, Michael Lyons on Jan 10, 2024
Good Morning Peter,We appreciate you taking the time to provide us with such candid feedback of your possible stay. When booking through a 3rd party they will send an email confirmation of the reservation and the date. The hotel policy is 24 hours before the reservation that it can be cancelled. I would recommend booking then calling to confirm your reservation with us just to make sure for any future stays. With PleasureSincerely,Front DeskMichael LyonsGrand Eastonian Suites Hotel

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in downtown Easton
Quick visit to Easton to see a theater performance at Lafayette and connect with some former classmates. The hotel is right downtown in close proximity to Buck Hall, where the theater is housed. Very walkable to restaurants, shops, the Crayola Factory, etc. The building is apparently half-hotel, half-condo. My room was massive; it had two queen sized beds that were each in a separate room. The back room also had a pullout couch, and there was a pocket door that could be closed between the rooms if need be. I was alone, so none of this was necessary, but it would have been perfect if I’d been traveling with a friend or two. Bed was quite comfortable, bathroom was more than adequate, and the room had a mini fridge. Great value as well. I’d definitely stay here again.
Stayed 1 night in Dec 2023
Response from Russ on Jan 8, 2024
Thank you so much for your kind words. We loved having you! We can’t wait to see you again soon!

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Dec 2023
Response from Russ on Jan 8, 2024
Awesome!!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was a bit disappointed in the room We received. It was stairs access only, with having young children it was a bit difficult getting up and down. The staff was great, very friendly and helpful. Breakfast wasn’t too bad, they probably could use a bigger dining area with as many guests as they have, it became crowded.
Stayed 2 nights in Dec 2023
Response from Russ on Jan 8, 2024
Thank you so much for your kind words. We loved having you! We can’t wait to see you again soon!

10/10 Excellent

Daryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Staff was very nice! Room was amazing!
Stayed 1 night in Nov 2023
Response from Russ on Jan 8, 2024
5 out of 5 stars. Thank you.

8/10 Good

Ashley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay and big rooms.
Stayed 5 nights in Nov 2023
Response from Russ on Jan 8, 2024
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again.

10/10 Excellent

Ann

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Easton. Each room is clean and unique. Staff is helpful and friendly.
Stayed 5 nights in Nov 2023
Response from Russ on Jan 8, 2024
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again.

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was very clean and heated to a nice temperature. Our room was very clean. We had a quiet, relaxing stay.
Stayed 2 nights in Nov 2023
Response from Russ on Jan 8, 2024
Thank you so much!! 5 out of 5.

10/10 Excellent

Susan

Stayed 1 night in Nov 2023
Response from Russ on Jan 8, 2024
10 out of 10 THANKS!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The clerks at the front desk were polite and nice. The building looked clean inside and well kept. My room was neat and clean, I had no issues at all.
Stayed 1 night in Nov 2023
Response from Russ on Jan 8, 2024
Thank you so much! We look forward to seeing you again.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Alarm ringing in the middle of the night
The hotel was nice, however, at around 1am an alarm kept ringing saying “Intruder”. Obviously mini panic attack so we called the front desk and all they kept saying that it will stop ringing , that apparently it goes off whenever they do deliveries for the hotel at night. It took them over 10 minutes of this ringing for them to make it stop. It was very upsetting. There was no apology despite of us stating it was waking up our kids.
Stayed 1 night in Nov 2023
Response from Russ on Jan 8, 2024
We are so sorry you did not enjoy your stay with us, we hope to make it up to you in the future!

4/10 Poor

Paul

Stayed 1 night in Nov 2023
Response from Russ on Jan 8, 2024
We are so sorry you did not enjoy your stay with us, we hope to make it up to you in the future!

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Walk to restaurants and little shops. Clean rooms. You could probably kill the breakfast and offer a voucher for the attached little smoothie/breakfast bar in the hotel. Staff was super nice and helpful.
Stayed 1 night in Oct 2023

8/10 Good

Laurel

Stayed 1 night in Oct 2023
Response from Russ on Jan 8, 2024
Thank you for your positive review ----. We hope to see you again soon!

8/10 Good

George

Stayed 1 night in Oct 2023
Response from Russ on Jan 8, 2024
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again.