Great stay in renovated room!
Posted Jun 14, 2016 on Hotels
I recently stayed here while visiting Dorney Park which is about ten minutes away. I had reserved a whirlpool room, however due to ongoing (been ongoing a bit too long...) renovations, they only had one of those rooms in whole building, and it was taken. I was pretty mad, but the front desk agent more than made up for it, by offering me a king suite (sitting area/couch in spot where hot tub would be), for FREE! She was extremely nice, empathetic, and really did everything she could to rectify the situation. I was very happy with how the hotel solved this issue! The newly renovated room was excellent, better than expected, and looked like a complete transformation from the room during a previous visit. Bathroom was really nice and room smelled great! Only problem was it was a lot closer to the highway than a previous visit and was WAY louder. I could hear noise while trying to sleep from trucks.
I would definitely stay again as the hotel looks great throughout! Renovations look excellent! Staff was excellent a well, as was breakfast! Loved the 24hr coffee area too!