Reception

Reviews of Hawthorn Suites by Wyndham Allentown-Fogelsville

2.5 out of 5

Reviews

8.0

Very Good

Rating 10 - Excellent. 347 out of 887 reviews" "
Rating 8 - Good. 310 out of 887 reviews" "
Rating 6 - Okay. 135 out of 887 reviews" "
Rating 4 - Poor. 66 out of 887 reviews" "
Rating 2 - Terrible. 29 out of 887 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly staff. Reasonable price.
Stayed 1 night in Mar 2024
Response from Kat Koslosky (Front Office Manager) on Mar 18, 2024
Good Afternoon! Thank you for your kind rating. We are glad to see that you enjoyed your stay with us, and we look forward to your next.

10/10 Excellent

Myriam, Thompsonville

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and efficient. Front desk attendant was helpful and professional.
Stayed 1 night in Mar 2024
Response from Kat Koslosky (Front Office Manager) on Mar 18, 2024
Good Afternoon! Thank you for your kind rating. We are glad to see that you enjoyed your stay with us, and we look forward to your next.

8/10 Good

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean and well-kept, albeit worn around the edges. The staff was super friendly. Unfortunately, this property is advertised as a suite, but does not have cups/mugs/silverware/dishes etc. It would have been nice to have those things so the kids could more easily heat and eat their restaurant leftovers. Also, no USB outlets anywhere, so be sure to bring plenty of wall warts.
Stayed 2 nights in Feb 2024
Response from Kat Koslosky (Front Office Manager) on Mar 4, 2024
Thank you for your rating. I am glad to see that you enjoyed your stay with us. I will be addressing the items mentioned with our upper management team. We look forward to your next visit with us. Until than take care.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was larger than most hotels and it was very clean and quiet. There were plenty of restaurants nearby. Best hotel that we have stayed at in a long while.
Stayed 1 night in Feb 2024
Response from Kat Koslosky (Front Office Manager) on Feb 26, 2024
Good Morning! Thank you for your kind rating. We are glad to see that you enjoyed your stay with us, and we look forward to your next.

10/10 Excellent

Fred, Amherstview

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and lots of food options close
Stayed 1 night in Feb 2024
Response from Kat Koslosky (Front Office Manager) on Feb 6, 2024
Good Morning! Thank you for your kind rating. We are glad to see that you enjoyed your stay with us, and we look forward to your next.

10/10 Excellent

Araceli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the low price I paid, definitely will be staying with this hotel again! My only complaint would be that the air conditioning in room 306 was not very strong that my partner and I had to bring up our own fan (we were moving him back to his school) to cool us down. Other than that, a great experience!
Stayed 1 night in Jan 2024
Response from Kat Koslosky (Front Office Manager) on Jan 22, 2024
Good Morning! Thank you for your rating & kind words. We are glad to see that you enjoyed your stay with us, and we look forward to your next.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely clean. The desk clerks were very friendly and knowledgeable about local places to eat and likely local road conditions during a snowstorm. The hot breakfast was excellent. I could not have had a better stay, and would definitely recommend this hotel to anyone visiting the Lehigh Valley.
Stayed 1 night in Jan 2024
Response from Kat Koslosky (Front Office Manager) on Jan 22, 2024
Good Morning! Thank you for your rating & kind words. We are glad to see that you enjoyed your stay with us, and we look forward to your next.

10/10 Excellent

Lawrence, Blackwood

Stayed 1 night in Jan 2024
Response from Kat Koslosky (Front Office Manager) on Feb 5, 2024
Good Morning! Thank you for your kind rating. We are glad to see that you enjoyed your stay with us, and we look forward to your next.

10/10 Excellent

Aaron, Altoona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great large room for a great price. Would definitrly go again!
Stayed 1 night in Jan 2024
Response from Kat Koslosky (Front Office Manager) on Jan 10, 2024
Good Morning! Thank you for your rating & kind words. We are glad to see that you enjoyed your stay with us, and we look forward to your next

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kat Koslosky (Front Office Manager) on Jan 1, 2024
Good Afternoon! Thank you for your rating & kind words. We are glad to see that you enjoyed your stay with us, and we look forward to your next

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have the best King Bed I’ve slept on in a long time. Pillows were perfectly firm.
Stayed 1 night in Dec 2023
Response from Kat Koslosky (Front Office Manager) on Dec 29, 2023
Good Morning! Thank you for your rating & kind words. We are glad to see that you enjoyed your stay with us, and we look forward to your next. Happy Holidays!!

8/10 Good

Barbara

Stayed 4 nights in Jan 2023
Response from Kat Koslosky (Front Office Manager) on Jan 5, 2024
Thank you for your rating. We are glad to see that you enjoyed your stay with us. We look forward to your next visit with us. Until than take care.

10/10 Excellent

Brenda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Protein Breakfast yes!!!
I really liked this hotel I would stay again. It was quiet and we were on ground floor which is important for me. We stayed in an accessable room and if I book again I would want that same room. It was perfect for our needs. Also we are keto so the fact that they had hot scrambled eggs and bacon available was invaluable. Not having to go out to breakfast saved us time and we were able to get home earlier. Most pleasant, and they have motortrend channel so that was also a plus!
Stayed 1 night in Dec 2023
Response from Kat Koslosky (Front Office Manager) on Dec 12, 2023
Good Morning! Thank you for your positive feedback and giving us a "10". We are glad that you enjoyed your stay. We hope to see you again the next time you are in the area.

8/10 Good

Evan

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Comfortable bed, room was clean, had to put the heater cover back on and the door and latch showed signs pry-bar/forced entry.
Stayed 1 night in Dec 2023
Response from Kat Koslosky (Front Office Manager) on Dec 5, 2023
Thank you for your rating. We are glad to see that you enjoyed your stay with us. We will be addressing the items mentioned with our maintenance team. We look forward to your next visit with us. Until than take care.

10/10 Excellent

DEBRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this for my brother visiting from out of town. It’s super convenient if you are traveling off I-78 in PA to the Allentown/Macungie area, easy on easy off. He said the facility was clean, the complimentary breakfast was good and the staff very accommodating. Will choose to use this hotel again if needed in the future
Stayed 3 nights in Nov 2023
Response from Kat Koslosky (Front Office Manager) on Nov 30, 2023
Good Morning! Thank you for your rating & kind words. We are glad to see that you enjoyed your stay with us, and we look forward to your next.

10/10 Excellent

JD

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Nov 2023
Response from Kat Koslosky (Front Office Manager) on Nov 28, 2023
Good Afternoon! Thank you for your rating & kind words. We are glad to see that you enjoyed your stay with us, and we look forward to your next.

8/10 Good

Anna

Liked: Cleanliness, staff & service, room comfort
Very basic hotel, but clean. Bed was comfortable but hotel needs updating.
Stayed 1 night in Nov 2023
Response from Hawthorn Management Team on Nov 20, 2023
Good Afternoon! Thank you for taking the time to give us your feedback, we appreciate it. We hope to see you again soon.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Good breakfast. Really big room and super comfortable bed.
Stayed 1 night in Nov 2023
Response from Kat Koslosky (Front Office Manager) on Nov 16, 2023
Good Morning! Thank you for taking the time to give us your feedback. We appreciate it. We are glad to see that you enjoyed your stay. We hope that you will consider our property the next time you are in the area.

10/10 Excellent

Ohilda

Stayed 1 night in Nov 2023
Response from Kat Koslosky (Front Office Manager) on Nov 14, 2023
Good Morning! Thank you for your positive feedback and giving us a "10". We are glad that you enjoyed your stay. We hope to see you again the next time you are in the area.

10/10 Excellent

Francis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff and nice place. Good breakfast
Stayed 1 night in Nov 2023
Response from Kat Koslosky (Front Office Manager) on Nov 13, 2023
Good Morning! Thank you for your rating & kind words. We are glad to see that you enjoyed your stay with us, and we look forward to your next.

8/10 Good

NICOLE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and helpful staff!
Stayed 1 night in Nov 2023
Response from Kat Koslosky (Front Office Manager) on Nov 13, 2023
Good Morning! Thank you for your rating & kind words. We are glad to see that you enjoyed your stay with us, and we look forward to your next.

6/10 Okay

nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hawthorn Management Team on Nov 13, 2023
Good Morning! Thank you for giving us your feedback, we appreciate it. We truly apologize that your stay was not up to standard. We do hope that you will give our property another chance to serve you in the future.

10/10 Excellent

JOHN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone of the staff were polite and helpful I really enjoyed my room and my stay I will be back!😄👍
Stayed 2 nights in Nov 2023
Response from Kat Koslosky (Front Office Manager) on Nov 10, 2023
Good Morning! Thank you for your rating & kind words. We are glad to see that you enjoyed your stay with us, and we look forward to your next.

10/10 Excellent

Joy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Good breakfast.
Stayed 2 nights in Nov 2023
Response from Kat Koslosky (Front Office Manager) on Nov 9, 2023
Good Morning! Thank you for your rating & kind words. We are glad to see that you enjoyed your stay with us, and we look forward to your next.

2/10 Terrible

alan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No SLEEP for you!!!
The management of this hotel needs a refresher course on hotel management!!! I was awoken 3 times during the night from the room next door.I went to the hotel front desk lady who could not solve the noise.They have no hotel security! The manager e-mailed me that they could not control the room making the noise. They have no concept that a good nights sleep is the primary reason to rent a hotel room. Any major problem arises at this hotel and you the rentee are in big trouble.I asked for a free complimentary stay.They declined...Hotel management rule number one.Make the renter satisfied!!
Stayed 1 night in Oct 2023
Response from Hawthorn Management Team on Nov 9, 2023
Good Morning, thank you for taking the time to give us your feedback. We have proceeded with issuing a partial refund for this stay and you should be receiving this shortly. We truly apologize that you were so unsatisfied with your stay as we can only do so much to control the general public. As this is the same at any hotel. We do hope that you reconsider and return to us here at the Hawthorn during your next trip into the area. Thank you

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very clean and spacious room. Breakfast had a great variety. Friendly staff.
Stayed 1 night in Nov 2023
Response from Kat Koslosky (Front Office Manager) on Nov 6, 2023
Good Morning! Thank you for your positive feedback and giving us a "10". We are glad that you enjoyed your stay. We hope to see you again the next time you are in the area.

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 1 night in Oct 2023
Response from Kat Koslosky (Front Office Manager) on Oct 31, 2023
Thank you for your rating & kind words. We are glad to see that you enjoyed your stay with us, and we look forward to your next visit.

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced
Rooms were fair. Breakfast ended at 9:00am food was fair.
Stayed 1 night in Oct 2023
Response from Hawthorn Management Team on Oct 30, 2023
Good Morning! Thank you for giving us your feedback, we appreciate it. We truly apologize that your stay was not up to standard. We do hope that you will give our property another chance to serve you in the future.

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet rooms. Comfortable beds and pillows. Easy on and off the highway. Very friendly front desk.
Stayed 1 night in Oct 2023
Response from Hawthorn Management Team on Oct 30, 2023
Thank you for your 5 out of 5 rating as well as the kind words in reference to our staff. We are glad to see that you enjoyed your stay with us, and we look forward to your next visit.

10/10 Excellent

Merlin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kat Koslosky (Front Office Manager) on Oct 26, 2023
Good Morning! Thank you for your positive feedback and giving us a "10". We are glad that you enjoyed your stay. We hope to see you again the next time you are in the area.

6/10 Okay

Lisa

Traveled with partner
Liked: Cleanliness
Clean basic room. Breakfast was fair.
Stayed 1 night in Oct 2023
Response from Hawthorn Management Team on Oct 23, 2023
Good Morning! Thank you for taking the time to give us your feedback, we appreciate it. We hope to see you again soon. Until then, take care

10/10 Excellent

Mariann

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a great choice. Nice, clean, large room. Loved that it had a sofa and chair inside, also a small frig., coffee maker, microwave, and small sink in kitchenette area. Also loved it had Dove products in the bathroom. That is what we use, and that was an added bonus. No cheap hotel products.
Stayed 1 night in Oct 2023
Response from Kat Koslosky (Front Office Manager) on Oct 31, 2023
Good Morning! Thank you for your rating & kind words. We are glad to see that you enjoyed your stay with us, and we look forward to your next.

4/10 Poor

Verified traveler

Traveled with family
Downtown covenience
We stayed at the Hawthorne Suites at Foglesville because we traveled there for a family event and it was convenient to the area.
Stayed 1 night in Oct 2023
Response from Hawthorn Management Team on Oct 23, 2023
Good morning, Thank you for giving us your feedback, we appreciate it. We do apologize that your stay was not up to standard. We do hope that you will give our property another chance to serve you in the future.

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Amazing gateway
The stay was excellent, we love it. And we will be going back.
Stayed 2 nights in Oct 2023
Response from Kat Koslosky (Front Office Manager) on Oct 23, 2023
Good Morning! Thank you for your positive feedback and giving us a "10". We are glad that you enjoyed your stay. We hope to see you again the next time you are in the area.

10/10 Excellent

Raymond

Stayed 1 night in Oct 2023
Response from Kat Koslosky (Front Office Manager) on Oct 19, 2023
Good Morning! Thank you for your positive feedback and giving us a "10". We are glad that you enjoyed your stay. We hope to see you again the next time you are in the area.

10/10 Excellent

Jacquelyn, Jackson

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best reasonably-priced motels I have stayed in. The rooms are large and well-laid out with plenty of mirrors, separate well-lit hair/makeup area outside the bathroom, and a small kitchenette. The staff is amazingly responsive, and the rooms are super clean. They have excellent pet relief areas. We were also pleasantly surprised to have a Cracker Barrel within walking distance. Our only negative was the pull-out bed smelled like it had urine on it so we did not use it. Staff sent in a cleaning crew to take care of the problem, but too late for us to use. The client laundry was easy to use and reasonably priced.
Stayed 5 nights in Oct 2023
Response from Hawthorn Management Team on Oct 18, 2023
Thank you for your 5 out of 5 rating . We are glad to see that you enjoyed your stay with us. We appreciate the kind remarks but in regard to the pet area we do want to make it clear that we do not allow pets at the hotel.

10/10 Excellent

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great hotel and breakfast. Would definitely stay again.
Stayed 1 night in Oct 2023
Response from Kat Koslosky (Front Office Manager) on Oct 17, 2023
Good Morning! Thank you for your positive feedback and giving us a "10". We are glad that you enjoyed your stay. We hope to see you again the next time you are in the area.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was welcoming, helpful and couldn't have been nicer.
Stayed 1 night in Oct 2023
Response from Kat Koslosky (Front Office Manager) on Oct 18, 2023
Thank you for your 5 out of 5 rating as well as the kind words in reference to our staff. We are glad to see that you enjoyed your stay with us, and we look forward to your next visit.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Kat Koslosky (Front Office Manager) on Oct 13, 2023
Thank you for your 5 out of 5 rating . We are glad to see that you enjoyed your stay with us, and we look forward to your next visit.

10/10 Excellent

gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the Money Spent
Clean and comfortable. Plenty of restaurants nearby.
Stayed 1 night in Oct 2023
Response from Kat Koslosky (Front Office Manager) on Oct 12, 2023
Good Morning! Thank you for your positive feedback and giving us a "10". We are glad that you enjoyed your stay. We hope to see you again the next time you are in the area.

6/10 Okay

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Apparently there was some type of kid's event going on because there were tons of families with kids...around 10 yrs old I would say....AND APPARENTLY PARENTS NO LONGER CONTROL THEIR KIDS!!! They were throwing ball down the hallway, yelling and having a grand old time...completely disrespectful of other guests. The front desk did move us to a different floor after we complained, but there were kids on that floor as well...maybe in the future, if there are events, those families should be roomed on one floor, so other guests can be comfortable too! It was bad enough that we WILL NOT stay here again, although it had nothing to do with the hotel itself!
Stayed 2 nights in Oct 2023
Response from Hawthorn Management Team on Oct 10, 2023
Good Afternoon! Thank you for giving us your feedback, we appreciate it. We truly apologize that your stay was not up to standard. Its very hard to control noise and we try to address it within our power. We do hope that you will give our property another chance to serve you in the future as this is not what our property is truly like. Until then, take care.

8/10 Good

Donald

Stayed 1 night in Sep 2023
Response from Hawthorn Management Team on Oct 2, 2023
Good Morning! Thank you for taking the time to give us your feedback, we appreciate it. We hope to see you again soon.

6/10 Okay

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Hawthorn Management Team on Sep 27, 2023
Good Morning! Thank you for giving us your feedback, we appreciate it. We truly apologize that your stay was not up to standard. We do hope that you will give our property another chance to serve you in the future. Until then, take care.

4/10 Poor

christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get away
Stayed 1 night in Sep 2023
Response from Hawthorn Management Team on Sep 28, 2023
Good morning, Thank you for giving us your feedback, we appreciate it. We do apologize that your stay was not up to standard. We do hope that you will give our property another chance to serve you in the future.

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was good. Breakfast was unremarkable.
Stayed 1 night in Sep 2023
Response from Kat Koslosky (Front Office Manager) on Sep 26, 2023
Thank you for your rating & kind words. We are glad to see that you enjoyed your stay with us, and we look forward to your next visit.

8/10 Good

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It took longer to get checked in for guests before us that made the wait longer, but our check in was easy and timely.
Stayed 1 night in Sep 2023
Response from Kat Koslosky (Front Office Manager) on Sep 25, 2023
Good Morning! Thank you for taking the time to give us your feedback, we appreciate it. We are glad that you enjoyed your time with us and apologize for the wait at check-in. We hope to see you again soon.

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with microwave and fridge. Good breakfast. Nice staff
Stayed 3 nights in Sep 2023
Response from Kat Koslosky (Front Office Manager) on Sep 19, 2023
Thank you for your rating & kind words. We are glad to see that you enjoyed your stay with us, and we look forward to your next visit.

8/10 Good

James

Stayed 2 nights in Sep 2023
Response from Hawthorn Management Team on Oct 9, 2023
Thank you for your rating & kind words. We are glad to see that you enjoyed your stay with us, and we look forward to your next visit.

10/10 Excellent

Cheryl

Stayed 1 night in Sep 2023
Response from Hawthorn Management Team on Oct 9, 2023
Thank you for your rating & kind words. We are glad to see that you enjoyed your stay with us, and we look forward to your next visit.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Kat Koslosky (Front Office Manager) on Sep 14, 2023
Good Morning! Thank you for your positive feedback and giving us a "10". We are glad that you enjoyed your stay. We hope to see you again the next time you are in the area.