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Everything was very clean and well-kept, albeit worn around the edges. The staff was super friendly. Unfortunately, this property is advertised as a suite, but does not have cups/mugs/silverware/dishes etc. It would have been nice to have those things so the kids could more easily heat and eat their restaurant leftovers. Also, no USB outlets anywhere, so be sure to bring plenty of wall warts.
Alexandra
Stayed 2 nights in Feb 2024
Response from Kat Koslosky (Front Office Manager) on Mar 4, 2024
Thank you for your rating. I am glad to see that you enjoyed your stay with us. I will be addressing the items mentioned with our upper management team. We look forward to your next visit with us. Until than take care.
Our room was larger than most hotels and it was very clean and quiet. There were plenty of restaurants nearby. Best hotel that we have stayed at in a long while.
Susan
Stayed 1 night in Feb 2024
Response from Kat Koslosky (Front Office Manager) on Feb 26, 2024
Good Morning! Thank you for your kind rating. We are glad to see that you enjoyed your stay with us, and we look forward to your next.
For the low price I paid, definitely will be staying with this hotel again! My only complaint would be that the air conditioning in room 306 was not very strong that my partner and I had to bring up our own fan (we were moving him back to his school) to cool us down. Other than that, a great experience!
Araceli
Stayed 1 night in Jan 2024
Response from Kat Koslosky (Front Office Manager) on Jan 22, 2024
Good Morning! Thank you for your rating & kind words. We are glad to see that you enjoyed your stay with us, and we look forward to your next.
The room was extremely clean. The desk clerks were very friendly and knowledgeable about local places to eat and likely local road conditions during a snowstorm. The hot breakfast was excellent. I could not have had a better stay, and would definitely recommend this hotel to anyone visiting the Lehigh Valley.
Joseph
Stayed 1 night in Jan 2024
Response from Kat Koslosky (Front Office Manager) on Jan 22, 2024
Good Morning! Thank you for your rating & kind words. We are glad to see that you enjoyed your stay with us, and we look forward to your next.
10/10 Excellent
Lawrence, Blackwood
Jan 13, 2024
Lawrence
Stayed 1 night in Jan 2024
Response from Kat Koslosky (Front Office Manager) on Feb 5, 2024
Good Morning! Thank you for your kind rating. We are glad to see that you enjoyed your stay with us, and we look forward to your next.
They have the best King Bed I’ve slept on in a long time. Pillows were perfectly firm.
Robert
Stayed 1 night in Dec 2023
Response from Kat Koslosky (Front Office Manager) on Dec 29, 2023
Good Morning! Thank you for your rating & kind words. We are glad to see that you enjoyed your stay with us, and we look forward to your next. Happy Holidays!!
8/10 Good
Barbara
Dec 16, 2023
Barbara
Stayed 4 nights in Jan 2023
Response from Kat Koslosky (Front Office Manager) on Jan 5, 2024
Thank you for your rating. We are glad to see that you enjoyed your stay with us. We look forward to your next visit with us. Until than take care.
I really liked this hotel I would stay again. It was quiet and we were on ground floor which is important for me. We stayed in an accessable room and if I book again I would want that same room. It was perfect for our needs. Also we are keto so the fact that they had hot scrambled eggs and bacon available was invaluable. Not having to go out to breakfast saved us time and we were able to get home earlier. Most pleasant, and they have motortrend channel so that was also a plus!
Brenda
Stayed 1 night in Dec 2023
Response from Kat Koslosky (Front Office Manager) on Dec 12, 2023
Good Morning! Thank you for your positive feedback and giving us a "10". We are glad that you enjoyed your stay. We hope to see you again the next time you are in the area.
8/10 Good
Evan
Traveled with partner
Dec 3, 2023
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Comfortable bed, room was clean, had to put the heater cover back on and the door and latch showed signs pry-bar/forced entry.
Evan
Stayed 1 night in Dec 2023
Response from Kat Koslosky (Front Office Manager) on Dec 5, 2023
Thank you for your rating. We are glad to see that you enjoyed your stay with us. We will be addressing the items mentioned with our maintenance team. We look forward to your next visit with us. Until than take care.
Booked this for my brother visiting from out of town. It’s super convenient if you are traveling off I-78 in PA to the Allentown/Macungie area, easy on easy off.
He said the facility was clean, the complimentary breakfast was good and the staff very accommodating. Will choose to use this hotel again if needed in the future
DEBRA
Stayed 3 nights in Nov 2023
Response from Kat Koslosky (Front Office Manager) on Nov 30, 2023
Good Morning! Thank you for your rating & kind words. We are glad to see that you enjoyed your stay with us, and we look forward to your next.
Great value. Good breakfast. Really big room and super comfortable bed.
Charles
Stayed 1 night in Nov 2023
Response from Kat Koslosky (Front Office Manager) on Nov 16, 2023
Good Morning! Thank you for taking the time to give us your feedback. We appreciate it. We are glad to see that you enjoyed your stay. We hope that you will consider our property the next time you are in the area.
10/10 Excellent
Ohilda
Nov 13, 2023
Ohilda
Stayed 1 night in Nov 2023
Response from Kat Koslosky (Front Office Manager) on Nov 14, 2023
Good Morning! Thank you for your positive feedback and giving us a "10". We are glad that you enjoyed your stay. We hope to see you again the next time you are in the area.
Response from Hawthorn Management Team on Nov 13, 2023
Good Morning! Thank you for giving us your feedback, we appreciate it. We truly apologize that your stay was not up to standard. We do hope that you will give our property another chance to serve you in the future.
The management of this hotel needs a refresher course on hotel management!!! I was awoken 3 times during the night from the room next door.I went to the hotel front desk lady who could not solve the noise.They have no hotel security!
The manager e-mailed me that they could not control the room making the noise. They have no concept that a good nights sleep is the primary reason to rent a hotel room. Any major problem arises at this hotel and you the rentee are in big trouble.I asked for a free complimentary stay.They declined...Hotel management rule number one.Make the renter satisfied!!
alan
Stayed 1 night in Oct 2023
Response from Hawthorn Management Team on Nov 9, 2023
Good Morning, thank you for taking the time to give us your feedback. We have proceeded with issuing a partial refund for this stay and you should be receiving this shortly. We truly apologize that you were so unsatisfied with your stay as we can only do so much to control the general public. As this is the same at any hotel. We do hope that you reconsider and return to us here at the Hawthorn during your next trip into the area. Thank you
Very clean and spacious room. Breakfast had a great variety. Friendly staff.
Jane
Stayed 1 night in Nov 2023
Response from Kat Koslosky (Front Office Manager) on Nov 6, 2023
Good Morning! Thank you for your positive feedback and giving us a "10". We are glad that you enjoyed your stay. We hope to see you again the next time you are in the area.
Rooms were fair. Breakfast ended at 9:00am food was fair.
James
Stayed 1 night in Oct 2023
Response from Hawthorn Management Team on Oct 30, 2023
Good Morning! Thank you for giving us your feedback, we appreciate it. We truly apologize that your stay was not up to standard. We do hope that you will give our property another chance to serve you in the future.
Very clean and quiet rooms. Comfortable beds and pillows. Easy on and off the highway. Very friendly front desk.
Kerry
Stayed 1 night in Oct 2023
Response from Hawthorn Management Team on Oct 30, 2023
Thank you for your 5 out of 5 rating as well as the kind words in reference to our staff. We are glad to see that you enjoyed your stay with us, and we look forward to your next visit.
Response from Kat Koslosky (Front Office Manager) on Oct 26, 2023
Good Morning! Thank you for your positive feedback and giving us a "10". We are glad that you enjoyed your stay. We hope to see you again the next time you are in the area.
6/10 Okay
Lisa
Traveled with partner
Oct 23, 2023
Liked: Cleanliness
Clean basic room. Breakfast was fair.
Lisa
Stayed 1 night in Oct 2023
Response from Hawthorn Management Team on Oct 23, 2023
Good Morning! Thank you for taking the time to give us your feedback, we appreciate it. We hope to see you again soon. Until then, take care
This was a great choice. Nice, clean, large room. Loved that it had a sofa and chair inside, also a small frig., coffee maker, microwave, and small sink in kitchenette area. Also loved it had Dove products in the bathroom. That is what we use, and that was an added bonus. No cheap hotel products.
Mariann
Stayed 1 night in Oct 2023
Response from Kat Koslosky (Front Office Manager) on Oct 31, 2023
Good Morning! Thank you for your rating & kind words. We are glad to see that you enjoyed your stay with us, and we look forward to your next.
4/10 Poor
Verified traveler
Traveled with family
Oct 21, 2023
Downtown covenience
We stayed at the Hawthorne Suites at Foglesville because we traveled there for a family event and it was convenient to the area.
Verified traveler
Stayed 1 night in Oct 2023
Response from Hawthorn Management Team on Oct 23, 2023
Good morning, Thank you for giving us your feedback, we appreciate it. We do apologize that your stay was not up to standard. We do hope that you will give our property another chance to serve you in the future.
The stay was excellent, we love it. And we will be going back.
Nelson
Stayed 2 nights in Oct 2023
Response from Kat Koslosky (Front Office Manager) on Oct 23, 2023
Good Morning! Thank you for your positive feedback and giving us a "10". We are glad that you enjoyed your stay. We hope to see you again the next time you are in the area.
10/10 Excellent
Raymond
Oct 17, 2023
Raymond
Stayed 1 night in Oct 2023
Response from Kat Koslosky (Front Office Manager) on Oct 19, 2023
Good Morning! Thank you for your positive feedback and giving us a "10". We are glad that you enjoyed your stay. We hope to see you again the next time you are in the area.
10/10 Excellent
Jacquelyn, Jackson
Business traveler, Traveled with pets, Traveled with family
This is one of the best reasonably-priced motels I have stayed in. The rooms are large and well-laid out with plenty of mirrors, separate well-lit hair/makeup area outside the bathroom, and a small kitchenette. The staff is amazingly responsive, and the rooms are super clean. They have excellent pet relief areas. We were also pleasantly surprised to have a Cracker Barrel within walking distance. Our only negative was the pull-out bed smelled like it had urine on it so we did not use it. Staff sent in a cleaning crew to take care of the problem, but too late for us to use. The client laundry was easy to use and reasonably priced.
Jacquelyn
Stayed 5 nights in Oct 2023
Response from Hawthorn Management Team on Oct 18, 2023
Thank you for your 5 out of 5 rating . We are glad to see that you enjoyed your stay with us. We appreciate the kind remarks but in regard to the pet area we do want to make it clear that we do not allow pets at the hotel.
Great hotel and breakfast. Would definitely stay again.
Ingrid
Stayed 1 night in Oct 2023
Response from Kat Koslosky (Front Office Manager) on Oct 17, 2023
Good Morning! Thank you for your positive feedback and giving us a "10". We are glad that you enjoyed your stay. We hope to see you again the next time you are in the area.
The staff was welcoming, helpful and couldn't have been nicer.
Barbara
Stayed 1 night in Oct 2023
Response from Kat Koslosky (Front Office Manager) on Oct 18, 2023
Thank you for your 5 out of 5 rating as well as the kind words in reference to our staff. We are glad to see that you enjoyed your stay with us, and we look forward to your next visit.
Clean and comfortable. Plenty of restaurants nearby.
gregory
Stayed 1 night in Oct 2023
Response from Kat Koslosky (Front Office Manager) on Oct 12, 2023
Good Morning! Thank you for your positive feedback and giving us a "10". We are glad that you enjoyed your stay. We hope to see you again the next time you are in the area.
Apparently there was some type of kid's event going on because there were tons of families with kids...around 10 yrs old I would say....AND APPARENTLY PARENTS NO LONGER CONTROL THEIR KIDS!!! They were throwing ball down the hallway, yelling and having a grand old time...completely disrespectful of other guests. The front desk did move us to a different floor after we complained, but there were kids on that floor as well...maybe in the future, if there are events, those families should be roomed on one floor, so other guests can be comfortable too! It was bad enough that we WILL NOT stay here again, although it had nothing to do with the hotel itself!
Patty
Stayed 2 nights in Oct 2023
Response from Hawthorn Management Team on Oct 10, 2023
Good Afternoon! Thank you for giving us your feedback, we appreciate it. We truly apologize that your stay was not up to standard. Its very hard to control noise and we try to address it within our power. We do hope that you will give our property another chance to serve you in the future as this is not what our property is truly like. Until then, take care.
8/10 Good
Donald
Sep 29, 2023
Donald
Stayed 1 night in Sep 2023
Response from Hawthorn Management Team on Oct 2, 2023
Good Morning! Thank you for taking the time to give us your feedback, we appreciate it. We hope to see you again soon.
Response from Hawthorn Management Team on Sep 27, 2023
Good Morning! Thank you for giving us your feedback, we appreciate it. We truly apologize that your stay was not up to standard. We do hope that you will give our property another chance to serve you in the future. Until then, take care.
Response from Hawthorn Management Team on Sep 28, 2023
Good morning, Thank you for giving us your feedback, we appreciate it. We do apologize that your stay was not up to standard. We do hope that you will give our property another chance to serve you in the future.
It took longer to get checked in for guests before us that made the wait longer, but our check in was easy and timely.
Marsha
Stayed 1 night in Sep 2023
Response from Kat Koslosky (Front Office Manager) on Sep 25, 2023
Good Morning! Thank you for taking the time to give us your feedback, we appreciate it. We are glad that you enjoyed your time with us and apologize for the wait at check-in. We hope to see you again soon.
Response from Kat Koslosky (Front Office Manager) on Sep 14, 2023
Good Morning! Thank you for your positive feedback and giving us a "10". We are glad that you enjoyed your stay. We hope to see you again the next time you are in the area.