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Reviews of Hilton Garden Inn Allentown West

3 out of 5
Hilton Garden Inn Allentown West
230 Sycamore Road, Breinigsville, PA

Reviews

8.4

Very Good

Rating 10 - Excellent. 275 out of 546 reviews" "
Rating 8 - Good. 157 out of 546 reviews" "
Rating 6 - Okay. 65 out of 546 reviews" "
Rating 4 - Poor. 26 out of 546 reviews" "
Rating 2 - Terrible. 23 out of 546 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Lynne

Traveled with family
Liked: Cleanliness, amenities
Booked reservation online. Chose hotel based on pool and hot tub. Also, continental breakfast. Checked in and found out hot tub did not work! Also, pull out sofa bed had no bedding on it. Had to request bedding from front desk. Had to pick up extra bath towels as there were only two in the room.
Stayed 2 nights in Apr 2024

10/10 Excellent

Aqash

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024

10/10 Excellent

Andy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Convenient to everything.
Stayed 1 night in Mar 2024

10/10 Excellent

Joshua

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Mar 2024

6/10 Okay

Josh

Business traveler
Average all around
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very nice
Stayed 1 night in Feb 2024

2/10 Terrible

Ravindrasingh, MCDONALD

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We had a booking and money already paid. we reached in the evening for room checking and they said no rooms are available. No sorry nothing we had two kids with us and find another accommodation in the night.
Stayed 1 night in Jan 2024

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Erika

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed sitting outside next to the fire.
Stayed 1 night in Dec 2023

4/10 Poor

Gregory, West Wyoming

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property close to the highway. Several guests were talking and yelling loudly in the lobby when I arrived and hotel staff should ask them to turn the volume down.
Stayed 1 night in Dec 2023

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in Nov 2023

6/10 Okay

John

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
A sign in the bathroom read “stop by the front desk to ask for a towel refresh” we did, at 10am, and they said they needed 24 hour notice. The hot tub was barely room temperature.
Stayed 2 nights in Nov 2023
Response from Miro Body, Assistant General Manager on Nov 20, 2023
Dear John:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter.

10/10 Excellent

Lori

Stayed 1 night in Nov 2023

6/10 Okay

Damiano

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Miro Body, Assistant General Manager on Nov 19, 2023
Dear Damiano:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Good

'Missy

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Booked on Expedia breakfast was to be included got down to breakfast and found out it was $16/person. We were out of the room most of the time and no one came in to clean/get garbage/or put on new towels during our stay we had to go to the front desk and ask for towels. Our television in the room did not work said weak signal. Let the male know when we were at checkout Sunday morning 11/12 shortly after 8 AM. He was rude and said these were not his problems. Other than that room was nice and so was the other staff.
Stayed 2 nights in Nov 2023
Response from Miro Body, Assistant General Manager on Nov 19, 2023
Dear Jeanne:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we regret that the breakfast was not included in your rate with Expedia. In that case there is a breakfast charge of 15 per person.

6/10 Okay

Kristie

Traveled with partner
Liked: Cleanliness
The room was very nice. The hot tub was not hot which was disappointing since it was a reason we picked this hotel.
Stayed 1 night in Nov 2023
Response from Miro Body, Assistant General Manager on Nov 13, 2023
Dear Kristie:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Good

Janene

Traveled with pets
Liked: Cleanliness, staff & service, amenities
This was an excellent experience for me however the folks in my group had somewhat different experiences. Two different people from two different rooms had experiences tripping on the outdoor sidewalk. I know at least one person reported it to management. Otherwise the rooms were very nice. I was disappointed that you had to pay for the 2 bottled waters that were left in the room unless you were a rewards member. I was there for a funeral and it just left a bad taste in my mouth, no pun intended.
Stayed 2 nights in Nov 2023
Response from Miro Body, Assistant General Manager on Nov 12, 2023
Dear Janene:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Good

charita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Miro Body, Assistant General Manager on Nov 1, 2023
Dear Charita:Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay with us.We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Good

SUSAN

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Miro Body, Assistant General Manager on Oct 31, 2023
Dear Susan:Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

RICKY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, staff are very friendly, rooms are comfortable and clean, they have a gym & pool with a hot tub for any down time you may have, and its close to plenty of places to eat.
Stayed 1 night in Oct 2023
Response from Miro Body, Assistant General Manager on Oct 31, 2023
Dear Ricky:Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 Okay

Robert

Liked: Cleanliness, staff & service
You are charged for parking. You are charged for breakfast. Other costs for "extras".
Stayed 1 night in Sep 2023
Response from Miro Body, Assistant General Manager on Oct 28, 2023
Dear Robert:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry to hear you were disappointed with a lack of a free continental breakfast. Hilton Garden Inn hotels offer a full cooked to order hot breakfast at a cost specified by our property instead of a free limited continental breakfast that other brands may offer. If you would like for the cost of our cooked to order breakfast to be included with the room rate during future stays, please know that you can inquire about our Bed and Breakfast package. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Good

JOANN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staff but our room received no fresh towls or beds made during our 2 night stay.
Stayed 2 nights in Sep 2023
Response from Miro Body, Assistant General Manager on Oct 2, 2023
Dear Joann:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Miro Body, Assistant General Manager on Oct 2, 2023
Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay with us.We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room we had was excellent, and we will ask for it the next time we are passing through that area. Thank you.
Stayed 1 night in Sep 2023
Response from Miro Body, Assistant General Manager on Oct 2, 2023
Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay with us.We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Dim room
Everything about this stay was fine except that was very little light in our room. It needs more lamps and the ones in the room need brighter bulbs.
Stayed 1 night in Sep 2023
Response from Miro Body, Assistant General Manager on Sep 18, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will share this feedback with our team so that we can continually improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Sep 2023
Response from Miro Body, Assistant General Manager on Sep 17, 2023
Dear Kathryn:Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay with us.We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

2/10 Terrible

david

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Bed in room had where someone got sick and housekeeping just covered it up
Stayed 1 night in Sep 2023
Response from Miro Body, Assistant General Manager on Sep 11, 2023
Dear David:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Miro Body, Assistant General Manager on Sep 11, 2023
Dear Darlene:Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay with us.We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Miro Body, Assistant General Manager on Sep 11, 2023
Dear Katherine:Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay with us.We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Kimberly, Kingston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very pretty. Loved the room, pool and hot tub!
Stayed 1 night in Sep 2023
Response from Miro Body, Assistant General Manager on Sep 11, 2023
Dear Kimberly:Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay with us.We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Miro Body, Assistant General Manager on Sep 11, 2023
Dear Eduardo:Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay with us.We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Good

Marisa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Our stay was a small family getaway . We loved the room the pool was okay but needed to be cleaned. The only sad disappointing thing is the front desk guy was not friendly and when we asked for towels he gave us 3. He acted as if we were asking for free things. Four of us stayed fri and sat night. All together we got 6 towels. He should not be a front desk person with no people skills.
Stayed 2 nights in Aug 2023
Response from Miro Body, Assistant General Manager on Sep 11, 2023
Dear Marisa:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we're very sorry you were unhappy. We will share this feedback with our team so that we can continually improve our guest experience. We hope you will consider staying with us again in the future.

6/10 Okay

Gazi

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Overall ok
Stayed 2 nights in Aug 2023
Response from Miro Body, Assistant General Manager on Aug 24, 2023
Dear Gazi:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.

2/10 Terrible

Albert

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty
Stayed 1 night in Aug 2023
Response from Miro Body, Assistant General Manager on Aug 24, 2023
Dear Albert:I am sorry you found your room unacceptable. Please accept my sincere apologies for not meeting your expectations and know I will address your feedback directly with our team. Our goal is to make your stay better and brighter.

2/10 Terrible

Sara, McGraw

Traveled with family
Disliked: Staff & service, property conditions & facilities
Listening to a dog barking for over 30 minutes inside a room across the hall..and barking again at 630am ... room phone's not even functional.... Never recommending this place to anyone
Stayed 1 night in Jul 2023
Response from Miro Body, Assistant General Manager on Jul 31, 2023
Dear Sara:Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,

10/10 Excellent

veronica

Liked: Cleanliness
It was a nice quiet stay. We enjoyed the pool area. The breakfast is very costly.
Stayed 1 night in Jul 2023
Response from Miro Body, Assistant General Manager on Jul 11, 2023
Dear Veronica:Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay with us.We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Great service from asst manager Miro Boda. Nice clean place, good location.
Stayed 5 nights in Jul 2023
Response from Miro Body, Assistant General Manager on Jul 9, 2023
Dear Karl:Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay with us, and it was my pleasure to assist you. Hope you got home (to Denver) safely!We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Stay safe please!

10/10 Excellent

Rhoda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very professional
Stayed 1 night in Jul 2023
Response from Miro Body, Assistant General Manager on Jul 9, 2023
Dear Rhoda:Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay with us.We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 Okay

Allan

Liked: Cleanliness
No do not disturb sign.1/2 roll tp.No pens.
Stayed 2 nights in Jul 2023
Response from Miro Body, Assistant General Manager on Jul 8, 2023
Dear Allan:Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel does not even deserve one star!
Worst experience ever, upon arrival their payment process caused an error on their end and they attempted to double charge me. I had to spend over an hour with my wife and 3 yr old in the lobby. I had to fix their issue and spend time calling my bank to return the charge they took on the first attempt so they could manually run my card again even though the transaction went through on my banks end. Finally after an hour and fifteen mins they let my wife and child into the room and their computer was able to take payment properly. At this point I was very frustrated and they offered free breakfast but I already had that through my booking so they offered us some free snacks. Then in the morning I woke up for breakfast to no electricity in the whole hotel. Power was out for 3 hours. Went to get breakfast at 8:30am and they were cleaning it up quickly so I did not even get a good breakfast. The customer service is horrible and I would not recommend this hotel to anyone since they all lack in making the customer experience a positive experience. Also, upon entering room and checking it the bathtub/shower was dirty and had hair so I had to have them send someone to clean it. They left half a role a toilet paper and no extra toilet paper. Cloths from the last customer was in the drawers. Staff appear under trained and lazy.
Stayed 2 nights in Jun 2023
Response from Miro Body, Assistant General Manager on Jul 8, 2023
Dear Michael:Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 Okay

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hot Room
The hotel was good, but the actual room was very hot. We adjusted the temperature but it never got cooler than 71 degrees.
Stayed 1 night in Jun 2023
Response from Miro Body, Assistant General Manager on Jul 8, 2023
Dear Reginald:Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Jun 2023
Response from Miro Body, Assistant General Manager on Jul 8, 2023
Dear Vivek:Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay with us.We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Miro Body, Assistant General Manager on Jun 14, 2023
Dear Margarita:Thank you for taking a moment to share your experience. I am happy to hear that you had a very pleasant time at our hotel. We apologize about a crack in sidewalk.We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 Okay

William

Stayed 3 nights in May 2023
Response from Miro Body, Assistant General Manager on Jul 8, 2023
Dear William:Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Miro Body, Assistant General Manager on Jun 14, 2023
Dear Leonard:Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Miro Body, Assistant General Manager on Jun 14, 2023
Dear Heather:Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Marly

Stayed 3 nights in May 2023
Response from Miro Body, Assistant General Manager on Jun 14, 2023
Dear Marly:Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Rony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accommodations
Good access and accommodations. Staff was very welcoming.
Stayed 1 night in Apr 2023
Response from Miro Body, Assistant General Manager on May 12, 2023
Dear Rony:Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay with us.We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!
Stayed 1 night in Apr 2023
Response from Miro Body, Assistant General Manager on Apr 26, 2023
Dear Roger:Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay with us.We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,