This hotel has seen better days. Carpets are stained and the hallways are musty and smell of smoke. Best of all some of the door knobs weren't installed properly and must be opened by pushing up (not down). That's what the front desk told us when we couldn't get into our room on the third floor.
Comment from Hotel Management
Oct 4, 2016 by Holiday Inn Express Hotel & Suites Bethlehem , Hotel Management
Dear Valued Guest,
Thank you for taking the time to write about your recent stay. I sincerely apologize for a disappointing stay. When in a hotel, I too expect carpets without stains and no must. It is our goal to exceed the expectations of our guests. I am sorry we missed the mark. Your comments have
been reviewed by management.
Management and Staff
Holiday Inn Express Hotel & Suites
Bethlehem Airport - Allentown Area