Seasonal outdoor pool, sun loungers

Reviews of Ramada by Wyndham Whitehall/Allentown

3 out of 5
Ramada by Wyndham Whitehall/Allentown
1500 Macarthur Road, Whitehall, PA

Reviews

8.0

Very Good

Rating 10 - Excellent. 315 out of 657 reviews" "
Rating 8 - Good. 161 out of 657 reviews" "
Rating 6 - Okay. 89 out of 657 reviews" "
Rating 4 - Poor. 46 out of 657 reviews" "
Rating 2 - Terrible. 46 out of 657 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jackie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the hotel, excellent service
Stayed 1 night in Apr 2024
Response from front desk on Apr 16, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and extremely helpful staff. Great price as well. Will use again!!
Stayed 1 night in Apr 2024
Response from front desk on Apr 16, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good.
Stayed 1 night in Apr 2024
Response from front desk on Apr 15, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Haider

Traveled with family
Liked: Cleanliness
Below what I would expect from Ramada. The 2 bedroom suite is poorly designed with no sitting area. Sound barriers were poor as we could hear guests from across the hall.
Stayed 1 night in Apr 2024
Response from front desk on Apr 15, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Miguel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Apr 2024
Response from front desk on Apr 15, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Loves everything
Stayed 1 night in Apr 2024
Response from lexi on Apr 14, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Jomarie

Stayed 1 night in Apr 2024
Response from lexi on Apr 14, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from front desk on Apr 12, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Catherine

Disliked: Cleanliness
I found hair on the bed and some of thingsis was dirty
Stayed 1 night in Apr 2024
Response from front desk on Apr 12, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Solange

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it. Very clean
Stayed 1 night in Mar 2024
Response from front desk on Apr 6, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Patrick

Business traveler, Traveled with pets, Traveled with family
Disliked: Property conditions & facilities
Property was not up to par
Response from front desk on Apr 1, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Vance

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great hotel! Had a great time at the 1500 bar as well.
Stayed 3 nights in Mar 2024
Response from front desk on Apr 1, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from front desk on Apr 1, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

noah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from front desk on Apr 1, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kenya the night clerk was awesome. She took the time to check to see what the roll-in shower had for seating.
Stayed 3 nights in Mar 2024
Response from front desk on Mar 29, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 25, 2024
Dear Rigoberto, Thank you so much for your glowing review and for awarding us a perfect 5 out of 5 rating! We are absolutely thrilled to hear that you had such a fantastic experience with us.Your support and recommendation are greatly appreciated. It was a pleasure to have you with us, and we look forward to welcoming you back for another wonderful visit. If there's anything else we can do to make your next stay even more memorable, please don't hesitate to reach out.Warm regards,

10/10 Excellent

Joseph, Allentown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Hotel Management on Mar 25, 2024
Dear Joseph,Thank you so much for taking the time to share your experience with us and for awarding us a perfect 5 out of 5 rating! We're absolutely thrilled to hear that you had such a wonderful time at our property.We're grateful for the opportunity to have been a part of your experience, and we can't wait to welcome you back for another memorable visit. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.

8/10 Good

Elsie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Management on Mar 25, 2024
Dear Elsie,Thank you so much for taking the time to leave us a review and for rating your experience with us! We're thrilled to hear that you enjoyed your visit to our property.We appreciate your support and patronage. If there's anything else we can do to enhance your experience even further, please don't hesitate to let us know. We look forward to welcoming you back again soon!

10/10 Excellent

Eunice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the entry way to the property(from the street)
Stayed 2 nights in Mar 2024
Response from Hotel Management on Mar 25, 2024
Dear Eunice,Thank you for taking the time to share your feedback. We truly value all feedback, as it helps us identify areas for improvement and strive to better serve our customers.We're genuinely sorry to hear about your dissatisfaction with the entryway to our property. We understand how important first impressions are, and we're committed to ensuring that every aspect of our property reflects the high standards we aim to uphold.Your comments have been shared with our team, and we will carefully review them to identify ways we can enhance the entrance experience for all our visitors. If there are specific aspects you believe need attention, please don't hesitate to reach out to us directly so that we can address them promptly.Once again, we appreciate your feedback and the opportunity it provides for us to improve. We hope to have the chance to welcome you back in the future and provide you with an experience that exceeds your expectations.Warm regards,Hotel ManagementRamada By Wyndham Allentown

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location. Easy to relax. Rooms clean and smelled fresh.
Stayed 1 night in Mar 2024
Response from front desk on Mar 17, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place and great and friendly staff.
Stayed 2 nights in Mar 2024
Response from front desk on Mar 17, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Carl

Liked: Amenities
I love this hotel . Very affordable with breakfast included. The front desk staff are very friendly.
Stayed 2 nights in Mar 2024
Response from front desk on Mar 17, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from front desk on Mar 17, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Khylil

Stayed 1 night in Mar 2024
Response from front desk on Apr 2, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you didnt enjoy your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Heather

Traveled with partner
Liked: Staff & service, property conditions & facilities
Close to the garden show I attended and reasonably priced.
Stayed 1 night in Mar 2024
Response from front desk on Mar 17, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Georgia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is across the street from the mall. It was an ease parking and checking in. The room was newly renovated, so it felt ‘light and airy’. The room was clean.
Stayed 1 night in Mar 2024
Response from front desk on Mar 11, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Soumaya

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Smells like piss everywhere. VERY limited towels and soaps and the phone didn’t work to call front desk , when trying to call , was hung up on each time.
Stayed 1 night in Mar 2024
Response from front desk on Mar 11, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not enjoy your stay . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Love the service
Stayed 1 night in Mar 2024
Response from front desk on Mar 8, 2024
Thank you for taking the time to leave us a review. We look forward to seeing you again!

4/10 Poor

Lissette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was not updated 2 stars at most. Bathroom was dirty and bed was uncomfortable. Staff came in to “clean room” bed was not made only towels were replaced. Guest service was not very helpful. Location convenient. Will not stay here again
Stayed 3 nights in Mar 2024
Response from front desk on Mar 5, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that about your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Bernard, Frederick

Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 25, 2024
Dear Bernard,Thank you for taking the time to share your feedback with us. We appreciate your honest review and are grateful for the opportunity to address your concerns.We're glad to hear that you enjoyed your overall experience with us. However, we also want to express our sincere apologies for any aspects of your visit that may not have met your expectations.We would love the opportunity to make things right and ensure that your next visit exceeds your expectations. If you would be willing to provide more details or suggestions on how we can improve, please feel free to reach out to us directly.Thank you once again for your feedback and for choosing to stay with us. We hope to have the opportunity to welcome you back and demonstrate our commitment to providing exceptional experiences for all our guests.

2/10 Terrible

KAREN

Traveled with partner
Disliked: Staff & service, property conditions & facilities
I did not rent a nightclub but a room to have a nice night’s sleep, which did not happen, we drove the last leg of our trip over tired and exhausted. The karaoke went on until we complained at 1:40 am. The staff was rude in the morning when my husband and I complained. The breakfast was lukewarm. Eggs sausage? Not a great location. Road to the hotel was dark and in bad need of replacing. We are very disappointed and asked for a refund but the woman at the desk only said she was sorry and gave me the manager’s card. When I call on Monday, I am sure I will get the run around and no refund. Please do not list them on your site again. They are not in business to ensure a good night’s sleep and rest for their clientele. They would rather have a nightclub. I would like a refund.
Stayed 1 night in Mar 2024
Response from front desk on Mar 5, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that about your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Elio, Miami

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Building, furniture, toilettries, commun areas all together need an urgen renovation
Stayed 1 night in Feb 2024
Response from front desk on Mar 5, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that about your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Ivonne

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very clean , friendly
Stayed 1 night in Feb 2024
Response from ramada front desk on Feb 25, 2024
Thanks for taking the time to leave us a review.

8/10 Good

Angelia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seeing a little wear and tear but clean.
Stayed 1 night in Feb 2024
Response from ramada front desk on Feb 23, 2024
Thank you for taking the time out of your day to leave us a review.

8/10 Good

Feng Yi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that the area around property is spacious. I didn’t have to worry about parking, there was plenty n matter what time we came back to the hotel.
Stayed 2 nights in Feb 2024
Response from ramada front desk on Feb 19, 2024
Thanks for the taking out time to write a review. We are so glad you enjoyed your stay!

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Feb 2024
Response from ramada front desk on Feb 19, 2024
THANKS FOR TAKING THE TIME TO GIVE US A REVIEW! WE ARE SO GLAD YOU ENJOYED YOUR STAY!!!

10/10 Excellent

Megan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2024
Response from ramada front desk on Feb 19, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Velmarie

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the breakfast options
Stayed 2 nights in Dec 2023
Response from ramada front desk on Feb 19, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Thomas

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
The property was just off the main road, but access was by a long circuitous lane; I got turned around the first time. Once there, the property was clean, our room was freshly remodeled and it was quiet. It had snowed overnight and the employee who was to have prepared breakfast didn't show up. There was only coffee available and only one pot was made. It ran out. I do not expect much of a meal at the included breakfast, but it does not take much to put out cereal or toast.
Stayed 1 night in Feb 2024
Response from ramada front desk on Feb 19, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

María

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was with my family including my two little one we have a good time the hotel is clean the front desk person is helpful
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 16, 2024
Maria,We appreciate your five star review, were thrilled to see that you had a good time. We look forward to serving you again when your in the area.Thank you for the great review!!

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff, the location is a bit difficult to access.
Stayed 1 night in Feb 2024
Response from ramada front desk on Feb 19, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Carlos, Miami

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything
Stayed 1 night in Jan 2024
Response from ramada front desk on Feb 19, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Sara

Business traveler
Disliked: Staff & service, amenities
Room service only available every 3 days (not even taking your trash, making bed). Weird location near a very busy road. Staff is professional. Hotel without comfort.
Stayed 3 nights in Jan 2024
Response from Hotel Management on Feb 1, 2024
Dear Sara,Thank you for sharing your experience with us. We apologize for any inconvenience you encountered regarding the room service frequency and the location near a busy road. Your feedback is valuable to us, and we will use it to improve our services and address these concerns. We're glad to hear that you found our staff to be professional, and we hope to have the opportunity to welcome you back and provide you with a more satisfactory experience in the future.

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Management on Jan 23, 2024
Dear Lorena,Thank you so much for your excellent review! We are delighted to hear that you had a positive experience during your stay with us. Providing exceptional service is our top priority, and it's always rewarding to know when we've met or exceeded our guests' expectations.If there's anything specific you particularly enjoyed about your stay, we would love to hear more details. Your feedback helps us continue to provide outstanding experiences for all our guests.We sincerely appreciate your kind words and look forward to welcoming you back in the future. If you have any further comments or suggestions, please feel free to share them with us.Thank you again for choosing the Ramada!Best regards,

6/10 Okay

Ranjeet, Ontario

Disliked: Staff & service
Stayed 3 nights in Jan 2024
Response from ramada front desk on Feb 19, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that about your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from ramada front desk on Feb 19, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that about your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Jason

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The computer system your staff must use for check in/check out of customers is dreadfully slow. Check in took at least 15 minutes because of the slowness of computer. The updated rooms at this property are nice. Update the equipment and systems your employees have to use as well
Stayed 1 night in Jan 2024
Response from ramada front desk on Feb 19, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that about your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Montrell

Liked: Property conditions & facilities
Best choice ever
Stayed 2 nights in Jan 2024
Response from Hotel Management on Jan 22, 2024
Thank you so much for your fantastic 5 out of 5 review! We're thrilled to hear that you had a positive experience. Your feedback means a lot to us, and we appreciate you taking the time to share your thoughts. If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to let us know. We look forward to serving you again in the future!

10/10 Excellent

Laura

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady at the front desk was very nice and had a great attitude. She was extremely helpful and answered questions we had. The room was pretty big and clean. The bed was NOT very comfortable. Sadly, I will say this has been the first uncomfortable bed I have ever slept on in a hotel room. There isn't an elevator, so we had to carry all of our luggage a few steps up and down numerous times. We are a family of 5 and my husband is in the military, so we had a few heavy bags! The bar has a great fun atmosphere! I loved the location of this hotel as well.
Stayed 2 nights in Dec 2023
Response from ramada front desk on Feb 19, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Phany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Jan 2024
Response from ramada front desk on Feb 19, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Whitehall/Allentown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.